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    Walgreens

    2.7 (50 reviews)
    Closed 7:00 am - 10:00 pm

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Joy B.
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    1 year ago

    Helpful 6
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    1 year ago

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    2 years ago

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    6 months ago

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    5 years ago

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    Photo of Jiali C.
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    3 years ago

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    3 years ago

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    3 years ago

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    8 years ago

    Helpful 2
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    3 years ago

    Horrible pharmacy customer service, they always have attitudes if they don't like it go somewhere else. Don't recommend.

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    3 years ago

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    3 years ago

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    6 years ago

    Helpful 0
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    Photo of Mia S.
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    7 years ago

    Helpful 3
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    Photo of Rod O.
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    5 years ago

    Helpful 0
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    5 years ago

    Helpful 0
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    8 years ago

    Helpful 1
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    3 years ago

    Helpful 0
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    12 years ago

    Helpful 0
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    9 years ago

    Helpful 3
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    9 years ago

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    5 years ago

    Helpful 1
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    Photo of Craig D.
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    7 years ago

    (3.5) ~ good overall drugstore, that surprisingly has a good selection of iced coffee(i.e. Kona Red Original, etc.;)lol

    Helpful 1
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    7 years ago

    They lose your prescriptions and then expect you to wait for results as if your life doesn't depend on the fucking meds that you take.

    Helpful 2
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    13 years ago

    Helpful 3
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    7 years ago

    This is a really nice Walgreens! There's ample parking, and the interior is brightly lit. I'm a huge fan.

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    8 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Very Clean and organized. Items are easy to find. Manager and employees are friendly and helpful. Convenient location as well.

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    5 years ago

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    10 years ago

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    13 years ago

    Helpful 0
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    9 years ago

    Helpful 2
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    11 years ago

    Helpful 5
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    12 years ago

    Helpful 4
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    10 years ago

    Helpful 1
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    Page 1 of 2

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    It's 500% nicer inside than the other Walgreens in Potomac, and 200% nicer than the CVS next door.

    Mentioned in 4 reviews

    Read more highlights

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    CVS Pharmacy - Nice guy.

    CVS Pharmacy

    1.5(40 reviews)
    0.1 mi
    $$

    This was my primary pharmacy and go-to CVS up until now...they had good service and once a nurse…read morefrom the MinuteClinic even kindly walked me to my car when some random person outside the entrance began harassing me. This is the reason for the two stars. But things have changed and lately it hasn't been as welcoming or organized. There are still a few friendly associates at the cash register but I don't see many of staff who were once here. During a recent power outage things were very confusing (no sign was placed outside the store to let customers know what was going on)--as I was about to go in right at the beginning of the outage i was suddenly stopped at the door (by one of managers I think) and told the store was closed due to no power. I went back to my car but then the lights came on again and a customer who had just arrived walked in. I waited a bit and then went in too (I forgot the errand but I had to get something that day). Then after finding my items and going to the register everyone waiting there was told the power was off again (actually I had to learn that from another customer, as the lights were on but something with the machines was off) and that there might be a twenty minute wait. I decided to put all my items back on the shelves and leave. There was just no plan on the part of the store or clear communication about what was happening, I've also had the absolute worst experiences at the pharmacy. I had not picked up prescriptions here in awhile so I didn't know anything was wrong until a few of my current medications were already filled. Then when I went to pick up an order one day the pharmacist at the window rudely told me that one of my medications (out of two) was filled but that my insurance didn't cover the second medication and I'd have to pay the full cost (of course it was an important medication). One, the pharmacy never called or texted to let me know this. In fact I received a text that my order was ready. Two, what the pharmacist told me was completely wrong, as I would find out later. Three, she was extremely impolite throughout my interaction with her. When I asked how much my medication would cost she referred me to another pharmacist who told me I had to call another pharmacy to have them send it over to CVS. I didn't understand this reasoning but she appeared impatient and as if I should have understood. I asked for her to print out my prescription (how was I going to call another pharmacy and tell them anything without that?) as she hadn't even offered to help further. I guess it didn't matter to these pharmacists I had come to pick up a prescription I had received notification was ready only to find out one of the medications actually wasn't and that I had pay full cost for it because my insurance "didn't cover it" ....unless I called another pharmacy to send it over?? I took the printout she gave me and then purchased the medication that *was* ready (actually they hadn't bothered to give it to me so I had to go back and ask for it). I went over to another pharmacy with the printout and tried to explain what the CVS person had told me (and said I was confused). Guess what? That pharmacist was straight with me and told me that my insurance plan DID cover my medication but they just did not work with CVS anymore. I spent a few more hours transferring all my prescriptions to this new pharmacy and instructed my PCP never to send anything to CVS again.

    This CVS was decent. I came in with my son to pick up a few things and I got some Advil, snacks,…read moreand my son picked up money from Moneygram. The store needed to be restocked for the cereal that was on sale along with some snacks, but that's about all I saw that needed to be restocked. It was after 5pm., so customers were picking up some groceries, snacks and prescriptions. The store has Halloween candy and etc for that holiday and they also have some Christmas items out for that holiday which is my favorite. :-) I did find some deals for hair products as well. They have a board up in front of the store that show you how to save $10 on medicine and etc. If I need to come to CVS, I will most likely come back here if I'm on this end of town.

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    CVS Pharmacy - Piggie stickers!

    Piggie stickers!

    CVS Pharmacy - Empty shelves

    Empty shelves

    CVS Pharmacy

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    CVS Pharmacy

    CVS Pharmacy

    3.5(33 reviews)
    2.5 mi
    $$

    I can't tell if the reason the customer service is so awful is because of the lack of good training…read moreby CVS management in general or if it's because of the younger generation who work there. I don't mean to insult most of the younger working generations. I'm hoping it's a minority of individuals, but when it comes to being helpful, CVS is very weak. Recently, my prescriptions changed for the Gramercy location, which is closing, to Upper Rock. One prescription had no refills. Therefore, the way I understand it, they didn't have it (technically) added to their system? This is even though it was in the system of Gramercy. But, what makes it worse is the pharmacist would neither phone my doctor's office nor the Gramercy location to help get the refillable prescription in their store's system. Is this laziness? Is this policy? Whatever it is, it doesn't make sense. I should add that when I talked to an individual from that pharmacy a few days before and mentioned all the prescriptions that needed to be refilled, that individual did not inform me there would be a problem with them contacting my doctor. To highlight the ineptness of the location, I have requested receiving text messages informing me when prescriptions are ready for pickup, and I am not receiving them.

    I am so happy with my CVS store. My prescriptions are always ready when I need them. The people who…read morework at this pharmacy are fabulous. They are so nice and helpful. They have a great card selection. I always pick up greeting cards when I am there. They usually have my Hershey's miniatures which have been hard to find in the dark chocolate flavor. I always enjoy looking through their holiday decorations. I always end up getting a few for my home. I have the CVS care card, so I can earn money back when I use their coupons. This is a great CVS. Shhhh! Don't tell anyone. ; )

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Knowles Apothecary

    Knowles Apothecary

    4.2(49 reviews)
    5.8 mi
    $$

    Some years ago I used Knowles Apothecary for a compounded prescription for a dog with Cushing's…read moreDisease. Service was always quick and easy. I just went to the prescription counter, picked up the medication and was on my way. My main complaint was the parking. The lot is off of busy Connecticut and the entrance ramp is somewhat steep. Parking is tight and sometimes full. I used to have my step-sister come with me so she could wait in the car in case I couldn't find a spot. More recently we have a dog on compounded medication for gastrointestinal issues. There was a little confusion about her prescription because it was first submitted by an emergency vet and then transferred to our regular vet. Staff was very helpful getting it straightened out. We also opted for delivery at a nominal fee and are so glad we did. It's easy, reliable and the medication is hung right on our front door knob. I must say for very long term prescriptions there are some very good mail order pharmacies that are less expensive.

    I needed a compounded med to be done immediately as the physician did not send in the script right…read moreaway. They were not sure they could rush the script as there were others as well that needed to be done right away. I am grateful that they put in the request and they did accomplish it and it was delivered today. (promised for 4pm Friday) I appreciate that they understood the situation and did what they could do to help. So often people don't take the time to care and in this case they made sure that the patient's needs came first. thank you to them I am grateful for the kindness. I highly recommend them.

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    Knowles Apothecary
    Knowles Apothecary - From their website

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    From their website

    Walgreens - drugstores - Updated May 2026

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