I normally don't write negative reviews, but I believe this one had to be done...So my family & I normally go to Walgreens stores in general for our impromptu shopping needs. My son & I decided to go to the newer one off of Broad Street, Red Bank, NJ back on 6/11/22 to pick-up a few small items & some gift cards to thank his teachers & coaches. The Store Manager (Chavon?/Shavon?) refused to sell 7 gift cards to us. She said the store's policy maxed out gift card sales at 4 per transaction. There was NO signage to back that up, but she said it was Corporate's policy. I asked if we could break it down to 2 separate transactions then with the 1st 4 gift cards to be purchased by me & the other 3 gift cards could be purchased by my son so we can have 2 separate transactions/receipts. She said we could not. I asked her why not & she just reiterated herself. Then she suggested we could buy the other 3 gift cards at another Walgreens store instead. I asked her Why On Earth would I do that if we're in this store now? I am NOT using the Walgreens loyalty card AND I could pay for both transactions with CASH anyway. She still said she could not sell these 7 gift cards to us. We only purchased 4 gift cards at this store and ended up going to a Walgreens' competitor to purchase the other 3 gift cards; major inconvenience! In hindsight, we should've probably just purchased all 7 gift cards at a Walgreens' competitor instead (as I don't believe this store deserved any of our business; assuming what this store manager said was even accurate)... In all of our years being loyal Walgreens' customers, this was an absolute disgrace; all other stores (we've ever shopped at) never gave us issues w/doing 2 separate cash orders for gift cards). We will never shop here again & will tell all of our family & friends to do the same! read more

this location is very convenient for me, but the pharmacy is often closed in the middle of the day on random days. Today was probably the third time I have gone in to pick up medication that I take every day and the pharmacist has just not been there. So now I'm going out of town without one of the most important medications that I take because the automated system said my medication will be ready today but the pharmacist it's just not there. This is incredibly frustrating and unethical. If you can't staff the pharmacy, then don't be a pharmacy. You can't leave people hanging like this over and over again when they need medications. from now on, I'm going to use a different Pharmacy. read more

Getting a regular prescription filled at this pharmacy is like having a part-time job. They never have the complete order. I called in most recent order on Friday. they said it would be ready Saturday morning at 11. I called again Saturday morning at 9:30 just to confirm and they said be ready in 10 minutes. Got there at 11 o'clock, only to find they only had one of four bottles; and I had to wait 15 minutes for that. She told me to come back Monday for the rest. I left work early, only to be told I had to wait another 15 minutes after waiting online for 10 minutes. it's like this every time. read more

I have been shopping and filling prescriptions at this Walgreens beginning in January 2018. I have been at this Walgreens at all hours and without exception I always am welcomed by whomever is cashiering at the store entrance. The store always looks pristine- consistently neat and organized! Every member of the team whom I've sought help from has stopped what they were doing and assisted me, always with a gracious manner and reflecting knowledge of the store and its inventory. On rare occasion they didn't know the answer they asked a colleague and that colleague was kind and helpful to both their team member and myself! Great location with a friendly and welcoming staff! read more

I never write reviews but I just had such a bad experience here that I have to. The employee working was extremely rude to me. I placed an online order and received confirmation that my order was received by the store. over two hours went by and I didn't receive a pickup notification so I went to the store to see if it was ready or if there was any issue. I wasn't in a rush or angry that my order wasn't ready, simply concerned that my card was charged and didn't get a pick up notice. I explained that to the employee (who I think may have been the manager) very nicely and she responded with such unwarranted attitude. I ended up just buying the items that I needed and my card was charged for them twice so now I have to file a complaint with corporate. I have never experience anything like this in my life. I have worked in food services / customer service so I know how some customers can be, which is why I make a conscious effort to be extra nice to employees while they're at work. The attitude I received from this employee was absolutely unacceptable. read more

3 weeks ago, i went in to have a prescription filled at the red bank, nj walgreens on broad street. at the time i did not have my prescription card so i had to pay full price. today, i returned with my prescription card to get the refund on, at least, my original purchase price less my co-pay. the first guy who came up to the counter was clueless (he wasn't even wearing a mask) so he called over the manager, who before he could even get a word out edge-wise was interrupted by the pharmacist or pharmacist aid girl toward the rear of the room. she asked how long ago i made the purchase (mind you, she also sold me the product 3 weeks ago). we could tell by looking at my receipt it was 3 weeks ago. she went onto inform me that i would have to go through my insurance company for any refunds since the store will not make a refund beyond 7 days. are you kidding me? no where in the store, at the pharmacy counter, on my receipt, or was i told at any other time there was a 7 day return policy. we are talking about a $100 refund approximately. why the difficulty here? the attitude, ineptitude and laziness of the folks at the red bank store are shocking. terrible customer service. read more