The staff is very friendly and helpful but they obviously do not staff the pharmacy appropriately. I made an appointment for a flu shot and a covid shot and had to wait over a half hour to get the immunizations and pick up one prescription. My prescription was not ready even through I personally called the pharmacy to ensure that it would be ready for me when I arrived. read more

Low staff on floor, willing to wait to be serviced. The person who eventually helped me seemed burned out.As long as your not in a rush and overlook the fact that prioritizing floor merchandise will take priority over you ... then you'll be fine read more

This is by far the poorest run , slowest pharmacy I have ever been to in my life. 9 pharmacists running around and not one can help a customer or help? Pulling all scripts from this place and going to cvs. Management really needs to take a look at this place... these "professionals" couldn't keep up at a BK drive thru. read more

Immature kids working in the pharmacy who have poor communication skills. A pharmacy is a serious business dealing in illness, life and death. This is no place for adolescent girls who roll their eyes at you when their incompetence impedes the transaction. read more

Thank God I could switch back to CVS . The Pharmacy staff , including the "Manager" was the rudest bunch of people I've ever met. They are liars and they pretend you didn't give them things. There was a problem every time I went there. The attitude that I got for their mistake was unreal . I am in the process of filing a complaint with Corporate because they were so rude and actually swore at me twice. They would lie and say they called important people about my med .... but when I called those people they never called me. I'd sit and wait for my Med's and they would never call me. The Manager was the worst. He would say he never got papers he needed to file for my Meds when I had the exact date and time when he did it. He was such a liar. But, now I am back at CVS and I am so happy :) They are awesome :) If you can help it, don't EVER go to this Walgreens . They are awful and RUDE !! read more

Awesome Walgreen's , I come here all the time and the people are great and the customer service is pretty awesome . the pharmacy moves pretty quick and they are pretty helpful as well . they have fresh sandwiches and fruit which is cool and they are really fresh , I go to other Walgreen's and they don't carry fresh food so this is kinda awesome . read more

Walgreens - The Wall - Drugstores Near Me - Quincy, Massachusetts

24 hour!!!???!!! Do I need to say more? The staff is always friendly and will help you with sales and coupons or locating items. There usually are short lines, which is a big plus. The pharmacy can be slow, especially the drive-through. However, it's convenient. You can setup auto-pay so they'll not ask you for your credit card and it'll make it faster. How to get here? Take the 225 shaw street bus or park in their private lot. read more

I've lived in the area for a while the actual stor-it self is great employees are super nice and helpful but the pharmacy is horrendous not only that they gave me the wrong information regarding my medication but when my doctor called them regarding the situation they tried to blame it on her bottom line I'm transferring all of my medications from me and my family to another Pharmacy completely unprofessional and dangerous if you care about your family go to another Pharmacy read more

So I have been waiting in line for 15 mins to fill a prescription, when the red head in blue scrubs ask the pharmacists if there are any more dropoff's - the pharmacist says no, I speak up and say "I've been waiting in line to fill my medication", and the women in scrubs ask if it is for tonight & said "yes". She rudely tells me she is not filling for it for me because she is to backed up, mind you it's only 8 pm & they are open till midnight! I looked at her and said "are you serious, I have been waiting in line for 15 mins", and she says "I'm not fill it, I have to much work." - Walgreens, since when does someone medication simply not matter? What if i was a 80 year old women, who depended on this medication to live? Disgusting customer service. read more

What a shitbox pharmacy this place is. About 2 years ago I got so fed up with the incompetence at this place that I took my business elsewhere.. Sadly, I needed a script filled urgently on a weekend so I had it called into this place. First off, they didn't have enough to fill my entire script so they gave me a partial script - 15 days. I went back in a few days to claim my remaining 30 pills (already paid the $30 copay) and was told that I had already picked it up. Fail. After further investigating, he said, "oh you picked up a partial month. We didn't re-order, we're still out". Fail So.. I go in today, a full week later and am confronted with a $30 copay in exchange for a 1.5 month supply. Apparently the doc called it in as a 3 month... Insurance would only pay 2 months, so they decided to only fill for 2 months. That's fine and dandy, but I really only NEED / want my remaining 30 pills that I've already paid for. I ask him to only fill the one month supply... And I'm told they cannot do that because they can only dispense as written. Fail. It's technically written for 3 months, but you JUST told me you were only filling for 2. I ask how they billed my insurance. Insurance was already billed for 2 months (mind you, this is a $1800 script.). I refuse to pick up the script and report it to my insurance carrier as fraud. The customer service at this place is worse than a bad day at the RMV. I'd sooner die than give this place another $30. read more

This Walgreens has gone downhill. The outside always has trash in front and people standing there smoking. I don't want to have to walk by second hand smoke and trash to get into a store. You have to walk through a line of people to get out of the store if you aren't buying anything. read more

It's a long One, but I hope you read it...This review is strictly for the PHARMACISTS. Not the rest of the pharmacy staff or the merchandise staff, but the 3 PHARMACISTS that I know of at this store in the neighborhood in which I was born and raised. One is an Asian woman who reminds me of the Soup Nazi. One is a miserable old white guy. The third is an Asian looking young man. They all need to learn that every person that walks in there deserves respect. These three look for for ways to mess with people who really don't need to irritated. They're not above anyone. They're customer service reps like everyone else. I really feel bad for the competent people on the front line. They're all very polite and respectful. I left this pharmacy a while back, but recently returned because my pharmacy did not have my medication in stock. Anyway, Ive been given someone else's script. I've been shorted pills. I let it slide both times and I shouldn't have. My current medication has no lower priced generic. My doc gave me a coupon to lower my copay. I've been using it for a few months at this store. Today, the youngster decided he was not going to honor it anymore because I have Mass Health. Well, I DON'T have Mass Health! I wouldn't have a huge copay if I did. And he's the one who put it through in the first place??? He feels that he need not explain this bull to me. I'm a 49 year old man who has shows respect to all people. This kid has a lot to learn. Don't let the power you've been given go to your head. You're not that important! Unfortunately most of the neighborhood small businesses are gone. Too bad. There's so much more to say about the other two, but I'll end it with some advice: Wal-Mart is right across the street. Go there if you want to be treated with respect by a knowledgeable, respectful, patient Pharmacist with an excellent staff. Sorry for the long rant, but I'm fed up. read more

I have had prescriptions sent to Walgreens for years. Shame on me. The worst pharmacy I have ever dealt with. I take a medication daily for epilepsy. For years, I have set up auto refill. I get a call every time, but when I get there they have nothing for me and I have to wait. This time they are on "back order " and allegedly with the manufacturer too. Everytime I call or check my app. The medicine is "on its way". I finally spoke to a pharmacist yesterday that was filling in and she said we have no idea when it will back in stock. Not one person picked up the phone to tell me to call my Dr or go elsewhere. The worst service I have ever seen in my life. Going on two weeks now without medication cause they didn't think it was necessary to pick up the phoney. I have no idea when we will be able to fill my prescription, and they had no problem just making me wait. Worst pharmacy ever! Better believe I'll be moving on from here. read more

Horrible staff they don't know anything about the insurance they make u wait for hours and drive through experience is horrible----they don't update ur new insurance details and keep telling u insurance doesn't cover the medication-horrible experience with the staffer prescription are never read they will tell u to come in 15minutes always late never polite------cant wait to move my prescriptions to another pharmacy soon!!! read more

Very happy with tonight's experience. Had to buy a personal item that was kind of embarrassing so i checked out at the pharmacy. The woman behind the counter very nice compared to the other times I've had to buy said product. Usually the person who checks me out stays silent which doesn't really bother me, but tonight this woman was different. She gave me advice on when to use the product and reassured me. As i was still pretty nervous buying the product, i dropped some cash and told her "sorry these are my tips from tonight" and laughed a bit. She then asked if i was a waitress and i told her no, a delivery driver. Having this brief conversation really took my mind off the embarrassment of buying the product. Then while leaving, the security alarms went off by accident. The men at the front counter knew i was at the pharmacy so they respected my privacy and didn't go snooping through my bag or make comments about this product (which they shouldn't anyway but some people suck). My privacy felt very secure after this experience! read more