This is one of the worst CVS locations.
It used to be one of the better ones when it first opened, but just recently it has declined immensely.
1. There is a giant pothole in the parking lot, a sewer is extremely depressed and is missing cement all around it. Seriously needs to be fixed.
2. I have called this store and spoke with the management MANY times about the CVS website indicating that this location is at "178 Washington Street, Corner of Goddard Street", which it is not. It is on the corner of Church Street, Goddard is nowhere even close to here!
3. They are not as friendly any more about coupons and consistently have issues with allowing people to use their coupons.
4. Price scanners are not up to code, the front price checker does not have a sign on the ceiling, and per the Massachusetts State Law 202 CMR 7.05 it must have a sign on the ceiling saying "check price here".
5. For a store of this size, it should have been remodeled into a BeautyIRL CVS or a store of the future. The store's current state is just dismal. It's definitely bright, but the food and seasonal sections are crowded, congested, and there are certain items that a store of this size should carry that this store does not. I don't understand why there are items sold at the small small Braintree CVS just further down the road that this location does not carry.
6. Several price discrepancies on food items in this store, too bad some people aren't doing there job. They weren't even aware of how to properly fix the issue until I mentioned it to them. So incompetent.
7. Handicapped parking spaces are not up to state regulation. Per Massachusetts State Law, they must have high contrast pavement marking located in the center of each parking space. Here, the pavement markings are all faded away and not high contrast by any means.
Overall, the CVS on Providence Highway in Dedham is the very best one. I highly suggest prosperous customers visit that store. It is similar to this one in terms of location, directly off the highway, but they have a much wider variety, are remodeled as a "store of the future", and are open later. They also have fixed all the depressed sewers in their parking lot! No wonder the Dedham store does more business than this one does their stock, people, and morale are totally different.
It's too bad, there were days when I used to like this store. read more