The facials here are very good. I've only had the lifting facials but have noticed a big…read moreimprovement in my skin. Ivy and Doris are friendly, skilled and knowledgeable. They are thorough and go over every pore. I also appreciate that the facial includes a scalp, chest and arm massage. Will definitely be coming back for more facials!

I went and got the NIHT facial done with Mina. It was 90 minutes and she was very friendly and…read moreinformative about what she was doing. I was relaxed the entire time and enjoyed our conversation during my facial. I would recommend! And if you're a Shiseido fan, this is the place to purchase it. I received many samples for my skincare concerns as I was checking out. Just a heads up that they don't accept AMEX cards.

Got a spray tan and I'm paler leaving then I was walking in. I spent money on that and they didn't…read morewant to waste their product on their client?

I went to Glow twice last year for facials . Both times was a glorified face wash . My wife made me…read moreanother appointment today -( my son is getting married Saturday ). my appointment was at 11am . I arrived at 10.50am and I finally left at 11.35. The person at the counter was extremely rude when I explained that I had a haircut appointment at 1pm and I just didn't have time to wait any longer ! I didn't miss much -( from my two previous visits) You get what you paid for! Don't bother .

Was gifted a facial at this location, staff is very polite and considerate. I was new to the…read moreprocess so she took the time to explain what she was doing and why she was doing it. Did I mention she was 8 months pregnant?! Loved the experience and would highly recommend.

This place is AWESOME!!! The environment is really clean…read moreand pretty, as well as the equipments and facial products. This is my second time to do the facial, I don't even ask what kind of facial should I do because I TOTALLY trust them!!! Without doubt, Koly is the best and her skill is amazing, when she is cleaning your blackheads on your nose, I fell nothing, no pain at all!!! How could she do it extremely excellent?? Also her massage skill is awesome, make you feel like you are lying on the cloud or in the marshmallow. I won't go somewhere else to do my facial in my rest of my life. Thanks for everything:)

This is my go to sephora location. I visited this location with a goal of finding fragrances for…read morefive family members. I worked with Rebel who was the fragrance specialist. Rebel deserves a metal as she was everything I needed that day. I was able to find fragnabces that suit everyone and an additional two fragrances for myself. All the staff were friendly and helpful. The store was in great conditional especially for this time of year.

Honestly this location is probably the most convenient…read more We saw in app if you spend $50+ you can get a knitted tote bag gift from Sephora during this sale week. I must say the whole time we were there Deb (you're an absolute gem) and the nice lady at the givenchy section were great and def would have been 5 star on their presence, professionalism and knowledge alone. It all went sour, when we went to check out with 8 items or so from the nice ladies who helped on the floor. Then we run into a staff member doing handheld checkout for credit card only. Poor customer service skills, attitude to boot and sarcasm unwarranted. My GF is super nice and courteous in asking questions and she just tossed so much shade for what reason? Beats me. Even attitude when we decided to not go thru with a second purchase as she kept shoving the handheld and saying tap here, as if our few seconds of choosing to walk or not inconveniences her time on the clock. Too bad we couldn't get her name. However we at least know whom to steer clear of for help in any capacity if we want to have a good experience at Sephora. We decided to come back and return all the goods and just go to a different location. Hopefully the manager on duty can re-train this staff member. Because she's just bad for their company image. She should find a different career path that doesn't deal with the public. SMH, all the good work by Deb and the other lady and then this unwarranted shade, we weren't being difficult, simply asked about their promotion.

I am an Ulta girl at heart when you compare it to Sephora, but this visit was not it. I came to…read morethis Ulta with a group from my church on Friday November 21. The store was not crowded, just steady customers, and our group even called ahead to make sure they could assist us. We were told it would be no problem. When we arrived, our group leader went over to introduce herself to the manager and let her know we were ready to start shopping. The manager was snarky, unprofessional, and her exact response was, "I'm short staffed and can't help other than suggestions." Well yes, thank you, that is literally all we needed from her. To do her job and offer suggestions. Her tone was unnecessary and completely off putting. Thankfully the other associates were kind and truly beautiful souls. The manager with the purple hair... not so much. I told my group that next time we will take our dollars to my home store in Westwood where they know how to treat people and have fun. The Westwood crew is everything, including the manager. South Bay is also a great option. I still spent almost one hundred dollars even with the managers behavior. Dear Ulta, our dollars can be spent anywhere. Please keep that in mind when you train your managers.

Employees are the star..if it was a horror show…read more It was like being in a bad movie with them yelling and hooting and hollering about their lives and how they need a break. Meanwhile if you wanted to shop... items are messed up all over the store, out of stock, out of place. The item I came for said it had multiple in stock here..and there was zero. Cashing out wasn't any better. No samples. No did you find everything (no). Long line with one person working it. No smile, no hello, no thanks. Lovely.

Great store, located in the South Shore Plaza in the old Lindt Chocolate space, (Oh, how I miss you…read moreLindt Chocolates) nice & clean & knowledgeable staff, but so way overpriced! They were selling a Gillette Mach 3-(the battery operated one) for $100.00 because it had a better handle than the ones you find at any mass retailer for $20.00. They have a beautiful chair for shaving in the store, so you would think they might actually do Straight razor shaving on the premises....Yeah, No. It is just for show.

Great store. Very helpful store clerk. I went in to this store to purchase a gift for my brother…read morein law. I told her my budget up front and she was very good at helping me put together a nice gift within my range. She was also very knowledgeable about the products and could answer every question I had. She went above and beyond, she looked up stores near my brother-in-law's location and made some good suggestions. Overall great experience here. Thanks.

Wanted to share the wonderful experience my daughter and I had during our recent visit. Matt and…read moreSamai were exceptionally helpful, introducing us to several new products and promotions tailored to our interests. We purchased five items and are already enjoying the three new products Matt recommended. The samples provided were also excellent, and I plan to return soon to purchase the full-sized versions. Please commend Matt and Samai for their warm, outstanding service.

I love Lush. So many amazing products with great ingredients. The store is always well organized…read moreand well stocked. Employees are extremely helpful with finding the right products. My favorites are the scrubee, honey and avocado body washes.

Micabella is a mall kiosk cosmetic line located on the first floor of the South Shore Plaza. They…read moreactually have three separate booths apparently, to snag you as you proceed across the first floor. The other evening, during last minute Christmas shopping, my mother was coaxed into trying a nail treatment. After trying to get away multiple times (they actually took her shopping bags from her at one point), she agreed to purchase a two-for-one manicure set for $40, which they told her would normally retail for far more. As she finally walked away, she was caught by the owner, a very pushy woman, who insisted on checking that the other employees had sold her "the right stuff." My mother, being in a particularly helpful mood, displayed the kits, and was then strong armed into trying various other products. Again, the bags were taken away, they asked uncomfortable and personal questions, they kept grabbing her and asking her to sit down again. My mother's exact words were that she "felt abused" into a sale, just to get them to leave her alone. All told, she dropped over $300 on a "special deal" for products she was told normally totalled over $600. All were intended to gifts. The entire time, the manager assured her that we could bring back the products if we weren't satisfied. Well, we weren't satisfied. After checking with the manufacturer, the products were worth FAR less than they sold them to us for. It's a complete scam. My mortified mother and I promptly brought the products back, unopened, to get a refund. The same owner who sold the products to us the evening before informed us of their no-returns policy, which was displayed on a small placard on the opposite side of the cart from where the transaction took place. My mother never saw that, and that was not the message she was given by the owner - presumably the authority on the policy. I also told her about a massive rash we both developed from using one of their creams the year before - none doing. Just to be clear, this was not exactly an intelligent purchase by my mother. Hey, that happens. But, you can't lie about your return policy. We've disputed the charge with our credit card company, reported them to the BBB and Consumerist, as well as personally informed all customers at the cart that they were better off heading to Aveda or any department store. You should do the same. What a scam!

I had gone to Channel previously for my brows.... She did such a great job I figured I may as well…read moretry the lashes. The first few times they looked and felt amazing but after some time, I became allergic to the glue. They were so itchy and swollen I just couldn't continue with my lashes.... Until..... she went above and beyond ..... did some research and found a product that wouldn't irritate my eyes. Can't even describe my elation since i had really grown to love my new look.... /lashes! I am Highly recommending Alexis Rose Lash and Beauty Suite. You will receive excellent treatment beyond your expectations.... You'll walk out of there looking and feeling a movie star.

Alexis Rose Lash was my first experience in getting extensions. It was a great experience. She…read morewalked me through the process and answered all my questions. We also had some great conversation during the appointment. I was very comfortable and my lashes look FABULOUS! Highly recommend!

This Sally Beauty is located inside the South Shore Plaza and is HUGE! Probably the biggest Sally…read moreBeauty that I have ever been to. They're near Nordstrom (soon to be Dick's Sporting Goods) wing of the mall. A little random for a Sally Beauty store to be in the mall, as they usually are located in strip plazas, but I'm not mad about it. Honestly it saves me a trip and I don't have to make as many pit stops before going home to do my hair. Good amount of options available and has just about everything you'd find normally at a Sally Beauty store. Staff is always nice!

Forgot to take pictures but this location i think is newer? Inside south shore plaza on the second…read morefloor. Located on the Nordstrom side of the mall. We came in here looking for specific item the lady needed for DIY hair coloring. The staff was super friendly and helpful in finding an alternate option for items out of stock and her customer service skills were good! She also showed us some items on deep discount that would be a good buy if we were into them, i was looking at hair clippers they had on sale (Oster my favorite clipper brand since my pops used them). Got what we needed quick in and out! Thank you