Look, I'm not gonna get into details, but my family needs a lot of prescriptions. About six years ago, I moved to Pico Rivera and was super close to this location - honestly, couldn't be happier to give them my business. The basic store is well equipped. Has all the stuff one would need. It's clean, the staff are professional, and they even have some little surprises like historical Manuels about the area, or cute little gifts for the kids. The place I always go - whether walking in or, more likely, the drive up - is the pharmacy. The young people who work there are friendly, professional, and helpful. I go so often, a couple of the young folks know me by name and ask how my family is, even though they haven't ever met them and only here about them from my inquiries and casual small talk when being rung up. I love that. I always am happy to swing by to pick up the needed meds, and I usually get a friendly smile and greeting in the process. I'm happy to patronize this location and feel it's one of the cleanest, friendliest, and most well equipped in the area by far. read more

Stopped in to get some pictures printed out and ended up grabbing some snacks. The cashier there must be the main person because she's always there when I go in. She's super sweet. I usually go to Rite Aid but they're now out of business ‍. Thank you Walgreens for being there to help me!!! read more

Apparently closing at 12 AM means closing 20 minutes early because "we feel like it." If you're open until 12 you close at 12 I showed up at 11:40 and the "managers" or whoever was closing up were leaving the building and decided to just get into their cars and leave. So unprofessional, Im so disappointed I NEEDED to stop by a pharmacy on my way home was work I was so happy that this place was open until 12 AM, because I too work late and close. Sucks to see that managers like to do whatever they want. read more

I am writing to report a serious breach of patient confidentiality and improper handling of protected health information by staff at your pharmacy. When I called to check the status of my prescription, I provided only my first and last name. Without verifying my identity or requesting any other identifiers, the pharmacy staff disclosed my medication details. This is a direct violation of HIPAA and demonstrates a complete disregard for patient privacy and professional standards. This type of behavior places patient information at risk and reflects extremely poor patient care and training oversight. I am in the process of transferring my prescriptions to CVS due to this violation and loss of trust. Do not come to this pharmacy!! read more

Walgreens - Long wait times! - Drugstores Near Me - Pico Rivera, California

If you value your health and wellbeing STAY AWAY from this or any Walgreens pharmacy! I require diabetes medication and every single month my prescription is delayed due to them not stocking it, I tried to order proactively to try and avoid delays, did not work, they blame their app! This pharmacy chain's pharmacists are beyond incompetent and should be investigated. read more

Never go here, In the past few years they have REALLY lost their shine. Workers need training , pharmacy should be well equipped in all aspects especially in the medications that are needed but no. Needed a prescription filled. They only had half an amount told me they would call me when it was in 2 weeks later no call. Called them they said oh yeah we now have it, my reply was why didn't you contact me, I have been out of that medication for days now!!!! They said I didn't authorize the text message. What text message. Oh yeah the one I never received!!!!! My reply was and you couldn't call me? You have in the past. I then requested a discount on the price for my inconvenience and they refused saying my insurance won't pay. Maybe not but what about them few dollars they could of put in for my inconvenience. And another thing the girl that I was ist explaining all of the above never came back to the phone and I has to reexplain to another girl. They really have poor customer service and incompetence. Go if you like bad service and high prices. Like I said they were never like this years before but they no longer take pride in serving the public.Shame on them, I give them a big F for failure. By the way that don't deserve any stars but had to put 1 so this review would go through. I usually never write reviews but believe me they deserve this one. read more

We have been shopping at Walgreens for many years and buying the things we need for the house and also getting cold medicine and vitamins. I have a sweet tooth I often buy my candies like chocolate,gum and other snacks. They have good deals each week we go to this Walgreens or a different Walgreens in different area. read more

This pharmacy sends texts to your phone telling you the medicine is ready when it's not!! Then when you go and pick it up they surprise you with copay fees and tell you "Ok thanks for stopping by come back again in a couple of hours" FIX YOUR DAMN NOTIFICATIONS YOU HAVE A BUSINESS TO FEED AND MAKE BIG PHARMA HAPPY read more

Usually they are very helpful and employees greet you at the entrance. Today was very disappointing, I went to buy some anti acids which the store keeps them under key, just press the bottom and some one will come. Well that was not the case today, I kept on waiting and nothing there was only one single employee in the floor who couldn't even help me out because she did not have the keys. Many rings later, and the employee calling in speaker asking for help here it comes the so call manager with an attitude. Not even an apology for taking so long. There are some people who shouldn't be working in the service line for lack of customer service. read more

I had to return something I had literally purchased 30 minutes before with the receipt in my hand and the cashier asked for my ID also like what the heck is going with Walgreens customer service. Although the girl that rang me up was nice the one that was there for my return had the worst attitude, acted like she owned the store. She's been working there a very long time unfortunately needs to work on customer service skills! Very bad experience here. read more

I went at 9 PM three hours before they close and they denied me the restroom and if a matter who it was, it was the bald dude well, I just thought that to be very rude even though I was a purchasing customer if it matters I spent about 20 bucks there anyways I would give several stars if I could. read more

This Walgreens location needs to retrain its manager by the name of "Frankie", if that's his real name. He lacked professionalism and simple customer service skills. I had called the store the night before to confirm its Passport Photo hours and the person from Photo that answered my question stated that they would take passport pictures up to 8:30 pm. I went the next day before 8:30 pm. Frankie, the manager stated that they stop taking photos by 7 pm. I explained that I had called the night before and was given the 8:30 pm cutoff and if he could honor it since it was not even 7:30 pm yet. Frankie stated that he would not honor it since I didn't speak with him and even if it was the manager that was covering yesterday that I spoke with, he would not honor that manager's information regarding the Passport Photo's hours. WTH! What kind of customer service is this. Frankie didn't even say that he was sorry for the misinformation. I know it wasn't his fault but my request was reasonable. It's customer service 101, try to rectify a mistake. Frankie's solution was to come back the next day. Why would I go back there, I don't patronize a business that gives poor customer service. Frankie needs retraining. read more

Horrible place went and witnessed employees gossiping over and over again and the so called manager frankl was talking about a worker named Andrew not ever doing work and being a lazy ass tbh this store sucks I'll be calling corporate after some man with silver hair yelled at me about asking about a coupon and was very rude they need to be retrained and the phone calls are horrible called all day no one answered some lady left me a voicemail about pictures very nicely and I called back to speak with someone and the phone rang for hours lots of useless employs not to mention I witnessed a blond lady very tall being very rude to her coworkers and pharmacy has very judgy people the violate hippa wish I could give zero stars read more

Jonathan the pharmacy technician gives out personal confidential information about customers meds. He has no right to do that. That is unethical and unprofessional. read more

Went in to pick up some prescriptions for the misses and the crew here was so respectful and helpful. Including Jonathan! Top notch service and knowledgeable of his duties. Gracias! read more

Walgreens!!! We need to talk about your seasonal inventory. I frequent Walgreens for many things like their cosmetics and meds, I prefer it to the 3 letter pharmacy (we shall not name drop) but I'm disappointed in your seasonal items or lack there of. What happened? Do you guys sell out of your Halloween stuff that quickly? There is no way that all your dia de Los muertos stuff and nightmare before Christmas stuff sold out in two days. Every year I walk in and purchase some Halloween stuff. And this year after trying to keep my eyes open to see when you would put out your Halloween stock I walk In to be completely disappointed. Everything... gone. WTH!!! No snow globes, no cute unique nbc items, or day of the dead stuff. I'm heart broken this year and disappointed. read more

ZERO IF I WOULD'VE HAD THE OPTION!! I don't understand how a store would specifically attend to only the people who live around the city (Pico Rivera) . My mother in law and I were at the pharmacy and was told that we weren't able to fill our prescription because we lived in commerce. WAKE UP CALL! It's just the city over! I have NEVER heard of a store to only serve people only people who live in the city of the stores location before. That's ridiculous! I am Sure there's more to it because my mother in law has tattoos and they looked at her like no she can't be in here. So best believe HR will get a call! read more

This is one of the worst Walgreens I've been too! Frank or Frankie has horrible customer service skills! I came in with an upset stomach so I came to get some medicine and supplies while I was there I had to use the bathroom really bad I asked politely if I could please use the bathroom and the older lady at the front counter said yes because she could see it was an emergency so she paged someone to go to the back, Frankie was back there fixing shelves or something and denied me using the bathroom very rudely saying that he had just cleaned it, I told him that it was an emergency and that I would respectfully not leave a mess, he went on saying that no because bathrooms close at 9pm keep in mind that people go in here feeling sick or needing stuff for upset stomach's and they don't have the bathrooms open for emergencies, are you kidding me! I'll be calling corporate tomorrow because they way Frank/Frankie handled things was very inhumane, rude and just play wrong!!!!!!!! read more

Walgreens - Frankie the very rude worker! - Drugstores Near Me - Pico Rivera, California

Can't believe that they have this MGR on duty Frank it s 11pm one hr before closeing No customer service skills what's so ever this guy should be fired would not let me use the bathroom I'm lucky I stay a block away read more

Racist employees! I won't be returning here again. I had stopped by after work to get some eye drops. I didn't know where they are at so I very politely asked a store employee where they are. He was kind enough to walk me there but I soon noticed in the corner of my eye that I was being watched and followed to make sure I didn't steal anything. Are you freaking kidding me! I would understand if I looked sketchy or something but I was professionally dressed and gave a lot of respect. There was no reason for all that. read more

George at Walgreens was a life saver. He helped me with my pictures because they printed out so wrong! Omg thanks to him I was able to make the perfect gift for my dads birthday ! read more

If I could leave zero stars I would but they are highly committed as it says to having your photos ready in one hour and when you process your order it sends you a email saying that your order will be ready in an hour and they are working on it. I placed an order for a photo book and the email told me it would be ready around 9 PM I called at 10:15 PM to see if my photos were ready and they kept me on the phone for 10 minutes and when I asked about the process of my photos the rude customer service guy on the phone said that he was sorry but that someone was working on my photo book and they stopped so my photos will not be ready to around 12 AM. Wall greens if you are going to promise photos in one hour please do not have customers waiting three hours or more I am highly disappointed and I will not be coming to this Walgreens anymore might as well just go wait in the lines at Walmart to process your photos read more

Walked in today around 6:30am to buy a product the local Walmart did not have in stock. Upon entering a female cashier greeted me warmly. I asked her if she knew where I would be able to quickly find the item I needed, she not only knew what isle but the exact shelf placement of the item. Very impressive service. I appreciate how nice the cashier was especially that early in the morning. Definitely this location will have my repeat business. read more

The discount card really helped me out recently. I did not want to go to Walmart for the low price. Friendly people, very clean, great parking. read more

They're good in a pinch, as most Walgreen's are. They have a drive-thru pharmacy which I never used, but probably should have since they get helped more quickly. I'd give them 4 stars for having most of that stuff you need last minute, but I gave them 3. Why 3? Well because I had to switch pharmacies. This was my go to pharmacy when I lived in the area until I got a bad case of 4 month long pneumonia. They were great for the multiple rounds of antibiotics I went on and other medication. But when it came down to needing some cough syrup which does not contain codeine since the stuff doesn't work for me they wouldn't fill the prescription. They didn't have it in stock, and the refused to order it. You see, this prescription is a cough syrup that contains a bit of Vicodin, and they wouldn't order it because "children get addicted to it." That's great and all, kudos to you for looking out for kids... but I'm 25 years old! I was forced to take my prescription to the nearest Target, and they've been my pharmacy ever since just because it became convenient to pick up my prescriptions while I shop. And no, I'm not still taking that "addictive" cough syrup. read more

These people are idiots. It's happened twice now that I show up and my photos are gone (online order). The Asian manager there did not even try to help at all. Stupid incompetent employees. How do you lose an online order and can't MAKE ANOTHER ONE if the original goes missing? I had order confirmation with confirmation number and it still didn't do me any good. Dumbasses. Fuck this place. read more

The staff is so friendly, helpful, and caring to their patients need. I understand that the hours have been cut (that's not the store staffs fault ) but they do everything they can to help every patient that comes to them. There was a time I had to use another pharmacy due to insurance but I'm so tgat i was,able to come back to this Walgreens. read more

I always like to walk around see if see anything I would need on clearance or on sale ( I care to get bandages for a bite) the dude that was at the door went to ask me if I needed help with anything, I said no I'm good, I had all my items on hand. Wanted to keep shopping but he obviously was making sure I didn't steal! So I didn't feel comfortable anymore.. Then he came and told the cashier something about helping a lady out and left , (he just came to check what I put on the counter when I was ready to pay)because he appeared back on the door and said have a good day !! Wth? Didn't feel welcomed at all !! The cashier was really nice. I know I looked like crap in my pjs but I had to get something for my bleeding finger ... I get it it's there job , but come on?!!! read more

Pharmacy drive thru took 30mins just to drop off prescription, this is so ridiculous, just take my prescription and tell me what time to come back instead of having me wait another 10 at the window read more

Pharmacy has the worst service ever, I waited 45 min just to pick up a prescription that took me another 45 min just to drop off. Never coming back here again Walmart has a way faster pharmacy!! read more

Walgreens - Drugstores Near Me - Pico Rivera, California

This is my favorite Walgreens because they always have a good variety of stock items and a great selection . Everyone in the store is polite when I ask a question. Sometimes, they are odd individuals in the parking lot, I wish there was better lighting in the parking lot at night time, or a security guard . During the day it's okay, read more

"In a perfect world"...Walgreens would not exist. Their Pharmacy prolonged the simple process of receiving the medication that was needed immediately post surgery. 1. Their system was down. 2. They turned away 2 prescriptions because a 3rd one had missing specifications. (I totally understand the 3rd but not keeping the other two was unnecessary) 3. They don't call to notify the other 2 were needed when picking up the 3rd order. 4. They tell me at 1:20 that they'll be gone till after 2:30 (not only do I have to come back, I have to wait to come back) 5. The lady carelessly placed our debt card on the slider and of course it fell under the car in the drive thru (while trying to tell me about how the dr. Corrected them for what they did the previous day, another unnecessary piece of information) read more

This walgreens is horrible. The pharmacy made me wait 20 minutes for something I had an appointment for.

Zero is what the pharmacy deserves here. The slowest group of people ever ! Gonna switch everything over to scripts. Blows !!

I hate it when places are 24 hours for decades and then decide to cut a shift out and then you're stuck with driving from very far away thinking it's a 24 hour location but it's not and you end up waiting at the parking lot from 5 AM until they open at 6 AM.. listen Walgreens when you have a location that's been 24 hours for over 10 years you better just bite the bullet and keep it as a 24 ocation forever ..... otherwise you're just making your brand seem cheap as F!! read more

Such kind staff! When I called confused about an order they thoroughly and kindly explained everything to me. One of the staff members also walked me out to my car to make sure that I was safe from a heckler that was standing outside of the store. I am so grateful that the staff was looking out for me and I wish them happy holidays! read more

This Walgreens is conveniently located near my house with other businesses right around the corner. Today, and other days, I can get my drugstore needs quickly, drive on over to Panera Bread for some lunch/dinner, get my pet necessities over and done with at the Petsmart, and drive on home. The location is key as to why I love going to this Walgreens in particular. read more

I would give a no star if I could, I guess I'll give a one star. Very bad service at the pharmacy, the pharmacist calls to say my medicine is ready . So I drove overto puck up my medicine and was told by the pharmacist that I can't get my medicine until the 24th of October, I replied why wasn't told over the phone, you could of saved me a trip. Thank you walgreen for making me driving across town and wasting my time read more

Actually this Walgreens is nice. Plenty of parking and good customer service. It's never really crowded and you can get in and out quickly. This is my kinda place to shop. read more

The wait time in the pharmacy drive thru is ridiculous! And once you pull up to the window they aren't even nice to you. At least be nice after making me wait 30 min to pick up a prescription. This pharmacy is convenient because I live close by but the wait time is not worth it. Definitely need to change to a cvs or something. read more