Nice Walgreens with friendly staff. I stopped in to use their FedEx drop option and it was quick and painless. read more

Walgreens - Drugstores Near Me - Peoria, Arizona

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Went in to get a passport photo. There was no line. Asked the older tall guy running the photo area to help me and he said, "absolutely not today, you can come back after the holdidays." He couldn't adjust the printing queue or even point me to an alternative. So anyways I went to CVS: 9172 W Union Hills Dr Peoria, AZ 85382 United States and they did it on the spot. So if you're thinking about getting this same service here at Walgreens you don't have to wait until after the holidays because it's an 8 minute drive to CVS. read more

This pharmacy is truly one of the slowest Walgreens I have ever been to. Nothing like being the dullest bulb in a case of dull bulbs. They will look at you waiting, not acknowledge your existence, then tell you that your prescription isn't ready. This is all despite sending you an email/phone call/text message telling you it's ready for pickup. Then don't expect it to be a reasonable amount of time to "come back" during.. expect 3-4 hours before they'll get to your order, and go through something similar when you return. read more

This is the worst Pharmacy in Arizona. I went to pick up my prescriptions during business hours and get there and they are closed because they don't have a Pharmacist. This happens all the time here, how unprofessional. read more

First, both of my medication's were supposed to be filled today. I started calling them at 10 to see what time they were gonna be filled. No one answered the phone, I called three Times. Then I was on hold for an hour and a half just to drive to the store to find out that they have no pharmacist. This is the WORSE pharmacy that I've ever been to. I will no longer be going to them anymore. There wasn't even a person or an machine saying that they're closed and then once I went in to talk to the manager, even the manager wasn't there nor did he have a contact number to get ahold of. This place should be shut down if they're gonna run a place like that. read more

Me and my wife we walked to this walgreens to get pictures of passport. Unfortunately we had a chance to deal with Micah which was very rude and unprofessional telling us that nobody is here to help us for 15 minutes which was a lie since Rhonda jumped on the situation and helped us out immediately. She was very nice very professional, and she was apologizing for her shift manager named Micah. Now I would like to follow a complaint on her since she's not nice and I don't think she deserves to be a shift manager. Very disappointed. Usually we come here and we never had issues read more

Staff has been cut to unsafe levels. Merchandise is on the skids. Pharmacy understaffed

I call thousands of pharmacies as a physician. This location is rude, uninterested, and unorganized. Worst interaction and experience I have ever had. read more

If you need anything done in a reasonable time and need any type of communication at all whatsoever don't depend on this Walgreens as they lost my prescription and I now have to wait. This is ridiculous and I'm starting to think someone is pocketing prescriptions here. read more

Bought 6 items and the tagged price (orange price tag-clearance) didn't ring up at the register, noticed and had to return to get the posted price Cash back or bucks earned should be offered from the cashier vs having to ask about it. read more

Went to this location earlier today to pick up a prescription I called in a couple of days ago Come to find out after waiting in line for almost 35 minutes that the prescription wasn't filled and ready for pick up as promised as the tech said that she didn't understand what happened. Said they are very busy and that the order couldn't be picked up tonight because they were closing shortly and there were orders ahead of me and that I should pick it tomorrow after 10:00 am I ask to speak to the manager as this was totally unacceptable when in fact the order was place 2 days prior but that didn't matter. The Manager of the store apologized but said because of other orders that needed to be filled that there was nothing he could do because the Pharmacy was closing and his staff needed to go home, keep in mind that this was insulin and I needed it tonight not tomorrow. Asked for the name of the District Manager for the region and advised me that they don't give out corporate peoples names or phone numbers that all complaints are handled through the 800 number To deal with Walgreens in resolving situations like this is totally unacceptable and will never again do business with this company due to the lack of professionalism and rudeness the manager at the store provided. It's goes without saying that getting matters taken care of because of there error and telling me the staff has to go home to fill the insultin order that would take no more than 5 minutes is unacceptable. There is a life saving situation and if I didn't have ensupple at home I don't know what would have happen One thing I know is that all my perscriptions are being pulled from the and taken to CVS as I will no longer ever do business with this company again Seems like the bigger these companies get the worst the customer service gets and they really don't seem to care. So if you don't care about getting your order filled on time or enjoy rude and unprofessional service than Walgreens is your type of store and wish you well Marc Schwartz Scottsdale, AZ read more

When your Doctor goes out of their way to tell you how TERRIBLE a pharmacy is, it's definitely saying something! This pharmacy has the rudest people for absolutely no reason. They could care less about you in any way, and care even less what you think about them. The pharmacist will lie to you about laws and regulations in one breath, and will call you a liar in the next. Even when the interaction is as minimal as a quick refill, they manage to find a way be rude. Walgreens needs to fire this pharmacist and reset from the top down! read more

One of the rudest pharmacists I've EVER dealt with, Martina. Picking and choosing which laws to follow and being rude and nasty when asking for clarification read more

The pharmacist here is incredibly lazy. Starting from the rude woman on the phone to the 1 hour wait for a simple flu shot. Especially since Walgreens have all of my information already. Keep in mind there was only one person ahead of me waiting for his prescription. The Pharmacist was on her personal phone (iPhone, purple case) multiple times. There were 4 people total in the pharmacy and 1 guy doing all the worl(mid 20's glasses). The 3 females there never left the spot they were standing. Just work on some customer service. read more

Waited in line for 32 minutes. Only to find out they hadn't processed my electronic prescription.

I had great service today at this Walgreens for passport photos. I didn't get the guy's name, but he's from NJ with a long ponytail. He was awesome and I truly appreciate how kind he was to my husband and myself. Also, pharmacy is always busy, but we get excellent care with them, as well. Just have to have a little patience because they are so busy. read more

Typical Walgreens with all the usual stuff. Check out folks are usually helpful and friendly. It's the pharmacy department that is beyond a nightmare. I get the impression they are trying but it's just not working. My urgent care sent in a script. I show up just shy of an hour later it's not ready. They say 15 min which turns into 30 min. Then only one of four scripts are ready. They say come back in a hour. I come back two hours later and they still aren't ready. Not sure what the disconnect is because the pharmacy techs at the counter seem to be trying their best but the folks filling the scripts just don't have their act together. Tried them again thinking maybe I just caught then on a bad day. Nope. Doctor emailed the script. Go in 45 minutes later, wait in line. They say they don't have it. Call the doc. They have a receipt it was received by them an hour ago. Needless to say I asked my doctor to send the script to CVS at 91st & Union Hills. Zero problem and the people were great. read more

This review is for the pharmacy, not the other portions of the store. The pharmacy is beyond terrible. I don't think it's the people, they seem friendly and are trying to be helpful. It's not unusual to wait in the drive-thru lane 30 minutes. It's not any faster going inside. it appears they need to hire additional staff as well as optimize their processes. I'm switching to CVS. Hopefully they will be better, can't be much worse! read more

It is your average drug store nothing real special. Has a lot of good deals. There is a cashier there that is very unfriendly and rude. I had thought a price was wrong. The sale price was not showing up. Instead of just checking or askin someone to verify the price she argued with me kept asking me if I had the in store coupon. I didn't k ow what she was talking about. Told her the sign said $29.99 I didn't know it meant with a special coupon. I asked her if she knew where I could get the coupon.... She looked at me like I was stupid and a bother to her with her irritated scrunched up face. Another employee heard the conversation and interrupted she went back and looked at the price.... Come to find out I was right my item was not registered as the sale price and a simple price adjustment needed to be made. All she needed to do was check the darn price!!! If not for this lazy cashier I would give it 5 stars. The place is clean when organized. Prices are clearly marked. Lots of great gift ideas! read more

This has been the best Walgreens ever they are always on top of things and get you in and out right away they will call your doctor for you and hound them for refills on your prescriptions very impressed thank you Walgreens read more

If you want to wait all day in the drive through, this is the drug store for you. I've never come for a prescription where I did not have to wait entirely too long. Time to find another drug store read more

I had a prescription called in and showed up to find they hadn't started it. Then it took the pharmacy tech 15 minutes to figure out my insurance card. In repeatedly suggested he try looking at my wife's profile since I'm the primary on the plan. He finally tried my idea and it worked. Then I was told to wait 10-15 minutes and a half hour goes by while other people waiting that came after me got their stuff filled. Turns out they forgot to call mine as ready. HORRIBLE EXPERIENCE. read more

I have been coming to this Walgreens for 7 years for my prescriptions. All pharmacy staff are very polite, knowledgeable and provide very prompt service. read more

Worst Walgreens ever. Longest wait every time. Pretty sure Post Office could give them a run for their money on how slow they help customers. Could use some training from fast food joints or any place really that can show them time management. Will be switching locations ASAP read more

By far, the worst pharmacy in Arizona. Very very rude pharmacists and do not care about the well-being of customers. Encountered a horrible pharmacist last night who not only refused to help me get my prescription but raised his voice to me. He also put words in my mouth and made a scene. (He's Asian and has a very shrill voice-if anyone knows his name, I would very much appreciate it) I have never been so disrespected in my life and I still couldn't get my prescription. Never going back to this Walgreen's. read more

This store has gone so far down hill that it's below sea level! I waited in the drive thru for 20 minutes( 1 car in front of me) last night only to find out 1 of my perscrption wasn't avaliable any longer and the other couldn't be filled for another week! This is after I refilled them electronically over the phone. What happened to calling when there was a problem so I don't have to waste my time. Terrible customer service. I have been using this pharmacy for nearly 18 years but last night was the last time. I moved my perscrption to Costco! Cheaper and 100% better customer service. read more

If you need a prescription with no hassle DONT use this Walgreens. I saw their bad reviews and said to myself "they can't mess up the one prescription that I take" so I decided to use them because they are close to my house. Not only were they able to mess things up, they were unapologetic and uncaring when I brought this mistake to their attention. I get a monthly hormone replacement medication that requires labs to be drawn every few months. Well the dose of my medication changed so my provider sent in the new dose. I told them multiple times that I was taking a new dose and to please not fill the previous dose. They said the cost was double what it usually was but I figured this was because I just switched insurances and I needed a prior authorization for my medication. So after making 3 different calls to check with them that they were running it through my insurance properly, they had convinced me the price had doubled. I send my husband to pick it up and he comes home with 2 medications... the dose I told them repeatedly that I didn't need and the correct dose. When I called to tell them that they made this error and that I would bring it back up opened they said I had to bring it back in 20 minutes or they couldn't accept it. It was their error. They didn't acknowledge that this was their mistake and didn't apologize at all. Needless to say I am no longer using them for my pharmacy needs. read more

I went in today to fill a prescription which I received from the urgent care facility next door. I went in at about 10:40am. The tech took my prescription, demanded my insurance card, which he grabbed from my hand and threw on the counter, and then was even ruder when he found out I was a new customer and had to fill in a few more lines of information. He then informed me it would be an hour to an hour and a half and walked away. I went back at almost 12:30pm to find out that my prescription was not ready and was told it had only been entered into the system 14 minutes ago so why was I back so soon? I said I dropped it off at 10:40am that morning and that 14 minutes ago I was at IHOP paying for my meal. It was another 5 minutes of rudeness before they ungraciously gave me back my prescription. I went to CVS and had my medicine in less than 10 minutes. read more

This is a little overdue but I need to say thank you to the pharmacist and pharm tech that were working in the pharmacy one night in December before Christmas. My son was sick and I made it to the pharmacy shortly before closing to fill a script for antibiotics. I made it home and no sooner did I walk in did I drop the bag and shattered the glass bottle. I felt helpless. I was home alone with 2 little ones who were already up past their bedtime on a work night and school night. I looked at the clock and it was five minutes until 9pm when they were closing. I quickly called them and spoke to the tech and the pharmacist who took exceptional care of my situation. They put me on hold and called my insurance and got an override to fill it again. Not only that but since the pharmacy closed before the store, they offered to leave it with the store manager. This was outstanding customer service. I was able to get my son's medication and give it to him that night without having to delay it until the morning. I am so thankful for your pharmacy team! read more

I am so angry right now. I got a text that a prescription was ready for pick up. I waited over 10 minutes in the drive-through for the car in front of me. This was OK except as I pulled to the drive-through they shut the curtain as quickly as they could. I had a conversation with the person closing the curtain who went to get a manager to speak to me to let me know that they were not going to provide my prescription. That it was now 9 PM and they were closed. Mind you this is in the middle of a monsoon rainstorm. They suggested if I realized they were closing at nine I should not have waited in that line I should have parked and come in. I honestly thought they closed at 10 since that is when the drugstore closes. This is unbelievable lack of customer service. I understand if I just pulled in at 9 o'clock but clearly I was waiting in line. If I had been inside the store at 8:50 waiting in line to pick up a prescription I'm sure I would've been helped! This is unacceptable I will be calling the manager and regional manager in the morning. read more

By far the WORST pharmacy in Arizona. Very TERRIBLE customer service. Have no respect for the customers and don't care for your well being. The worker ( very short Asian guy ) raised his voice, had rude comments and was very rude when we were trying to talk to him. He had VERY poor customer service and I will not be coming back here. Nobody should ever have to deal with someone like that. read more

I have never had anything but terrific service at this Walgreens! Everyone is so friendly and helpful whether on the phone or in person. I have found the pharmacist(s) to be especially helpful and patient with my medical questions. I am so thankful that this store is my store of choice! Thank you all! read more

Its a decent drug store with everything you'd expect from a Walgreen's. Pharmacy never remembers who I am, even though I've been coming to this single location every month for about 7-years. read more