I was looking for a birthday card, and decided to visit this location. On the candy aisle, they had 50% off on Valentine's Day candy. So, I purchased a few bags of candy, the greeting card and some a few bags of cashew nuts. The store is clean and well kept, along with nice employees. read more

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I went in to print pictures and unfortunately had a very unpleasant experience. The manager was the one who assisted me, and she treated me horribly. She was extremely rude, unprofessional, and made me feel unwelcome. Customer service should never feel this way, especially from someone in a management position. Very disappointing. read more

This store is very difficult to park at. It is downright dangerous. I purposely go out of my way to go here in a more safe manner. The store itself is kept clean. I like the photography department. The guy there is very helpful. The prices are inflated but most places are nowadays. They have a pretty good selection of beauty products. I usually go to the register in this department to pay for things from anywhere in the store. It is a real time saver. They have a wide selection of snacks and drinks. read more

Today is a banner day for poor service. Went to an urgent care at 9. They sent a script here for me to pick up on the way home. Since I know better than to go straight there, I ran errands and waited well over an hour to come pick it up. Drove up to the window and the man was on the phone. Just sat there and stared at me. I didn't know if he was on the phone or waiting for me. Apparently he was waiting for me. I don't know why a simple "Hello, how can I help you?" was less effective than staring blankly at me. So we proceeded past that and apparently they hadn't even bothered to look at my order yet. I was told I could "drive around" for 15 minute and it "might/would" be ready. I asked which is was: might or would since I didn't intend to waste my time. Again. The answer was finally, "It SHOULD be ready." I get being understaffed but good lord. Basic customer service isn't THAT hard. I'm going to go later today and suffer the discomfort of my UTI so I can be positive my meds are ready. read more

The worst Walgreens I've ever been to, the customer service is unmeasurable! The pharmacy closes without regard to patients or customers, irrespective of appointments. The management, if even present, makes no effort to adequately explain the circumstances. I would never return! read more

Walgreens - Impromptu closing of pharmacy with no explanation to patients - Drugstores Near Me - Pembroke Pines, Florida

The young girl at the register is the worse. She never left her cell phone during my interaction with her. I'm afraid she can still customers' information by doing that. Then, she was telling me that my transaction couldn't be voided, I had to call the manager, and the Mgr told me that I have to take a picture of the voided recipe cause she couldn't give me a copy. I will escalate this complaint to corporate. read more

I pulled into Walgreens located in Pembroke Lakes Shopping Center. There was ample shopping even though it's the holiday season. The staff greeted us upon entry and offered help to find anything. The floors were clean the bathroom spotless and everything in the right place. I initially intended to buy wax but they did not have the Sally Hansen Brand that I like. I decided to browse and pick up a few items. The staff was very helpful on directing me to many sale items such as Aveeno, Aquaphore lip balm and most of all XMAS CANDY sale. I bought bronzer for my face My daughter bought water which was nice and cold. They also had an ATM for shoppers convenience. The line went very fast as there were enough cashiers to accommodate the influx of shoppers. read more

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I'm only giving a star because it's the only way I can leave a comment.... the pharmacy staff is beyond the worst, most rude, unprofessional staff I have ever experienced. From the top pharmacist to the clerks. I've been going her for 10 years now and it just gets worst and worst and honestly the only reason I stay is because it's the pharmacy my doctors have on file. They don't greet you, they're not helpful and the unpleasant facial expressions just tops it off. IM OFF TO CVS! read more

Walgreens - Drugstores Near Me - Pembroke Pines, Florida

I used this pharmacy because it was close our pediatrician. Several hours had passed when the prescription was sent in so I called for an update. After several attempts I was able to get through to a pharmacy tech. She said they called the peds to confirm something about the prescription. Valid reason so I gave it a few hours and attempted to call again. Not able to get through I then called my pediatrician to check. They said they didn't get any calls from Walgreens. I tried calling Walgreens again and they said they haven't heard back from the doctor. I proceeded to tell them that the doctors office hadn't received a call. So they said they would call again. At this point I don't know if an initial call was even made. It was a late Friday so I decided to wait the next day. I didn't get a call all weekend and frustrated at this point I called on Monday. The same tech I spoke to the 2 previous times said they placed the order and if they can't get it to their pharmacy by the next day that they could have it sent to a different location. I accepted that and requested to get a call for an update the following day. Again a few days past and received no call. I don't live close by so it isn't convenient for me to just drop in. It now being the following Friday (one week later), I was in the area so stopped in to speak to someone directly. The I told the pharmacist that this had been put in a week ago and I had been waiting for an update. She didn't seem to care that it had been a week but proceeded to take my son's information. After a few minutes she handed over my prescription with no explanation as to why there wasn't a call made to tell it was ready. Who knows how long it had been sitting there waiting for pick up. At that point I was just glad it was ready, paid and left. This was not the first time I had an issue with Walgreens pharmacy. But this particular location was just a pain to deal with. I'll use Walgreens for other needs and the photo center but definitely not for their pharmacy services. Luckily it wasn't something urgent that we needed but something I needed to get taken care of. I'll be sure to go to Publix or CVS instead. read more

They close then why want to this is 3rd time now that I come after at night sign says they close at 11:00pm but I always get there before 11:00pm and they are closed if ya are going to close early then the time on your website and outside your building should be updated so people don't waste the time driving to you read more

Pharmacy takes approximately 10 min just to acknowledge you in line. (Only one online)

Opening time says 7am it's almost 7:20 and the door are still closed I see 2 employees inside just standing around and laughing. Needed to buy something as an emergency for my wife that was at work and couldn't even do it and had to drive all the way to Walmart. Unreliable! read more

I read the other reviews.. they must have a new staff because pharmacy was so nice and didn't take long at all. They also offered me a cheaper version of my prescription so that I can save money. read more

I told this wonderful salesperson I was going to write this review and she did not believe me, so I am hoping her boss or the store reads this review. I entered Walgreens today to purchase my mother's day cards and i was nervous because i expected it to be crowded which s wasn't and because of the Covid-19 virus everyone seems to un edge and shopping is not a great experience. However the store was so clean, the staff was friendly and greeted me but one person stood out , she worked in the beauty department her name is Tisanne, I don't think I am spelling it correctly but she had a Caribbean accent. I observed her helping customers with such a joy and smile. I chose to check out my items with her and she made great recommendations and suggestions especially with coupons that helped to me save a lot of money. But her patience, and smile made a HUGE difference not only in my day but the others she helped.. This is sooo important especially living in this quarantine time, and people are unemployed and stressed out. I told her that her friendliness and smile is going to make me help someone else today. We need more people like Tisanne in the world and ALL need to just smile more have patience. read more

After waiting 30 minutes for the 2 cars in front of me to get through the drive through, my Rx was incorrect, and they wanted me to leave the line while they fixed it. This is the slowest drive through pharmacy ever! Ridiculous! I'm going t change pharmacies! read more

Just went to get a pack of cigarettes and asked for a bag. The cashier not only gave me a dirty look but said to me to put it in my pocket. After getting aggravated I said to her it's not for me but for my mother. She said oh well if I knew that then I would have taken it out of the bag and throw it in the trash. Yesterday I came in and got a dirty look for asking for a bag for two packs of cigarettes. read more

Theeeeeee slowest pharmacy ever. Drive thru should be quick and easy. I sat behind the car in front of me for at least 10 min. Currently sitting at the drive thru window with copay sitting in the bin and tech/intern nowhere to be seen at window. If it flies out they'll have to come out and get it. THEN, she asks for address verification AFTER she took the copay and had rx in bin. New prescription with NO offer to counsel. Luckily, I am a pharmacist so I can explain to my mom about her prescription. read more

Not the best pharmacy I have ever dealt with. They are late every day that I have gone early and rude to customers at times. Over time the bad experiences have evened out with the normal ones so I added two stars. read more

The drive thru pharmacy at this location is anything but quick. At a minimum I wait 20 mins in line if not more. This is the case whether it's one car in front of me or more. On top of that the staff is never apologetic about the wait and are even rude sometimes. I would rather drive farther to another pharmacy and get quick service then come here. Regardless of who has been on staff this has always been an issue for me. read more

The best walgreens ever I know most of the customers since we opened our doors 6 yrs ago, the customers are very living and they love me too, I'm Jenny from the block,if you've visited this store most likely you know me, ty for your business have a beautiful dY. read more

I love this pharmacy.. The pharmacists Mary and Cleon are wonderful and the rest of the staff are incredible and helpful.. I never had any issues.. They call if I forget to pickup my meds and call to see how I am feeling... 20 stars in my book!!! read more

The lady working at the pharmacy drive thru was extremely rude. Waited a solid 25 minutes at the window for someone to assist me. Then after she said she didn't have my medicine... I decided to get out the car and go in and another helpful worker found my z-pack with no trouble. read more

What can I say ? It is just a Walgreens, but it doesn't have those 10 minute check out lines like CVS 2 blocks up. 3 stars for being A-OK!

Pharmacy is terrible. Dropped by the pharmacy to get a flu shot after seeing a sign on the front door and 4 signs inside advertising flu shot availability. Waited 10 minutes in line and when it was my turn the pharmacist said they were out and then asked me if I was over 64 (I'm 39). Told the pharmacist they should put signs up that they are out. No response. Not very bright and unprofessional. Bad combo. So we went to CVS never to return to this location. read more

This review is regarding the beauty consultant at the site, Rosario. I came in on a friday morning looking for cosmetic products. Two staff members said good morning, which I think it's a nice thing to do. Anyway, wasn't sure what foundation shade to buy and was browsing the aisle. A senior consultant, Rosario, approached me and asked me if I needed help, so I said yes. She talked with me about some options and brought me tester colors to try on. Maybe I'm just not used to this, but the fact that she offered and stayed with me until I was comfortable was really nice. Once I decided to go for a particular brand, she let me know about the offers associated with it, and pulled out additional brand coupons not advertised on the walgreens flyer (provider coupons). She also had 4 other coupons we used for other purchases I was making (e.g., nail polish). Saved $14 on a $40 bill. I was really impressed. She also added two sampler products, (hand sanitizer and sunscreen pouch) which was a nice detail. 5 stars to Rosario! read more