Great customer service. The best pharmacy I have ever had in NYC…read more Easy to get them on the phone. I have been with this pharmacy for many years. They care about their customers!

I don't know why I gave their delivery another chance after my last experience but they insisted…read morethey would be on time this time. Again - it's been 2 days full of delays (too much "traffic") and I still don't have my meds.

I have been shopping at this drug store since 1982 which means that is 30 years that I have been…read moresupporting this establishment. I am shocked at the treatment that I experienced on Thursday, December 8, 2022. I wanted to buy Halls and trash bags using the OTC card. However, the cashier wanted to know if I was of Hispanic origin and she mentioned that I was wasting her time. I also noticed that managers were there and heard the whole conversation, and would not intervene. This is unacceptable. I am also submitting this complaint to the Better Business Bureau.

Love the entire staff. The pharmacist has always been informative and works with you to make sure…read moreyou get your medication. I've been with them for over 20 years. I recommend them with ten stars.

I absolutely love this pharmacy. Prior to going here, I was going to both bog box pharmacies near…read morestuytown and though I would never escape the hour-long frustratingly uncaring wait for my prescriptions. Here? You walk in, get your prescription, and walk out. They're friendly, attentive and know my name when I call. The hours aren't as wide as the competition, but it won't take you hours of your time just to get your medicine. Yes, the interior is older and they're not a place where I would go for food or shampoo, but that's fine for me. They're great at giving you the best service for their bread and butter: prescription medications!

A rickety old pharmacy. Products are old looking with expired dates…read more purchased a male urinal for a patient - the box was all wet and tattered. Just because it was needed I paid full price. I purchased a reusable underwear of the wrong size - size small. I returned it and the youngish looking salesperson refused to exchange it - two days after purchase; he said it looked worn; if I am exchanging for larger size how could it possible be worn? Then in a lethargic manner with an uninterested look and a nonchalant manner pointed me to a sign - NO RETURN Nor Exchange. Now the patient owns an item that cannot be used...how inconsiderate of the seller. I would not encourage anyone to support this business!!!

Pharmacy was recommended to my mom for diabetic "special shoes". Albert was very helpful and…read moreinformative. He immediately responded to all my text messages during the days we had to wait for the special order to arrive. The cashiers and other staff around the store were also very nice and pleasant. We had a nice experience and therefore definitely recommend.

I was there to pick up something. There website says opens at 10:00 and they did…read moreNot Open until 12:00 noon. Owner claims he has no of what is on their website. I Was upset at this answer and he further added I do not need to Give you anything. This is a free service I Am giving. Nasty Nasty man asked me to leave his store and accessed me to trespassing. I Told him call the cops cam and refuse to even listen to my complaint below are the two cops. They just believed the owner. Is it because I am Small and Asian???

Horrible Service. My family and I have been long term clients of Dale (3 patients, many years). We…read morecould always deal with the wait times but after I was discharged from the hospital, I needed my medications as soon as possible. I had a family member go as soon as it was open to get the medication to make sure we could get medication before I got worse again. We explained that we really need the medication as quick as possible as I was getting very sick again and asked very nicely (begged) to plllllease fill the script as quickly as possible. They said less than thirty minutes. And hour later they are saying they need another 20 minutes and that other people were in front of me, the pharmacist then goes to the back and starts joking around with the other one. Because of how long it took, I got sick again to the point where I couldnt tolerate my much needed medication and had to be hospitalized again. NEVER going back, dont give them your business. Horrible people with no compassion. They dont care about you, all they see are dollar bills. Side note, I called a local walgreens to fill a diff script that I needed, was a call in order by the doctor because I needed more medications... called them and they filled the script before we could reach their door. There is no reason for medications, especially ones that are very much needed in an emergency, should take so long to fill. The people working for the 'big bad corp' cared more then the mom and pop pharmacy. Now giving that walgreens (on yellowstone and queens blvd) my business instead and so is the rest of my family! They also once gave the OPPOSITE instructions to my mother for her medication. They told her to make sure she drank a glass of milk with her medication when the medication notes available by the manufacturer clearly state to NOT drink ANY MILK while taking the medication. Slow service and potentially dangerous advice. Stay clear of Dale.

I went here to get a special shoe after I hurt my foot because my girlfriend's step ladder broke…read more They were the only store open on a Saturday that had the special shoe I needed. Although there was a wait before someone helped me once they did they were very helpful. They opened the plastic holding the shoe to get the right size and to show me the options. Plus if they were not open on Saturday afternoon I would have had to wait till Monday. They had a large selection of items.

The place feels disorganized and dated. Don't come here if you want , speed, efficiency and…read moreprofessionalism. There are probably half a dozen staff members but they all seem to be rowing the boat in different directions. The place needs better systems, better management, better pricing.

Much better than CVS or Duane Read. Good prices competitive…read more Customer service is better than any other pharmacy in the neighborhood!! THE PERSCRIPTIONS ARE ALWAYS READY WHEN THEY SAY IT IS READY. NOT LIKE CVS AND DUANE REID, NO LONG LINES, NO LOST PERSCRIPTIONS. I have used Park West for 30 years and my health plan switched me to CVS and Duane Reid, that was a disaster, higher prices, lost prescriptions, very long waits and "come back tomorrows" at CVS. I am very satisfied using park west.

I have been a customer at Chateau for over 5 years, and I can't recommend them enough. It's a…read moresmall, neighborhood pharmacy where you're treated like a person, not just another customer. I know everyone by name and they know mine. I've never had to wait long, and the staff is always friendly, patient, and incredibly helpful.

Forever grateful for Chateau Pharmacy, As a full time caregiver Cary and staff are so helpful!!! A…read moreprime example of People that believe in helping others...God bless you Cary and your genuine care for others, With respect and gratitude, Donald Mansour

So helpful and willing to get whatever we need!. I Highly recommend Singers Pharmacy and the great…read morestaff!

A word to the owner/ management. Don't offer delivery service if you can't commit to a delivery…read morewindow. I was promised delivery by 2pm. We waited all day and nothing was delivered. I understand these are trying times but don't commit to something you can't adhere to. Other than that it's a great little neighborhood pharmacy that has been around for decades.