The pharmacy staff are not helpful, and on the verge of rude. (I make an exception for two…read moreindividuals who've helped me a few times: they're GREAT and this review definitely does not apply to them. It's a pitty that they have to be lumped together with at least two of their co-workers who are awful.) I needed a prescription transferred to another CVS because I was traveling: eventually, the CVS in the town I was visiting called to let me know that they made multiple phone calls to the Orland CVS and weren't getting any help from them. They informed me that they were literally told by the Orland pharmacist that he "didn't have time for this" before he swiftly hung up on them. Don't have time for this? This is your job! Thankfully, I wasn't in immediate need of my medication, but I would have been in a very bad predicament if I was. I recently called to fill a prescription and as soon as he asked what day I wanted to pick it up and I'd responded, he hung up. There was a very fast "we'll have it filled by tomorrow," and then the click of a dead line. No goodbye, no thank you for your business, no chance for me to ask the questions I had to confirm he had marked the right medication for refill (they've gotten it wrong before). On top of that, he completely ignored my opening statements that I don't believe it's possible to get this medication by "tomorrow." It's quite particular and I always call it in with two weeks left of my supply because they usually need to order it. So, I'm left feeling that they likely chose the wrong prescription to refill and that it won't be done when they say it will (even if they did get the medication correct). I play this game with them every three months and it's such a hassle. But, being the only CVS in town, which is the preferred pharmacy for my insurance, I have no choice.

Got expired food, usually you shouldn't have to check the expiration date and it's my fault for not…read moredoing so but absolutely disgusting for them to have food from years ago on the shelf

I wouldn't even leave a 1 star. I went to go get my medication from the pharmacy and they would not…read moregive me my meds period because they were simply too busy!!! Learn to do your jobs better and take care of people!!! You are the one who signed up for this job no one asked you to do it. Learn some professionalism. If someone went to the hospital because you couldn't give them their meds you would be sued!

I put in a refill last Thursday. Went in Monday and was told it would be ready Tuesday. Went in…read moreWednesday to be told it's not available and no idea when. I don't live close so wasted my gas for nothing. Called today, Thursday and recording says it can't verify my prescription. Tries to transfer me to someone 3 times but still no answer. This is no way to run a pharmacy. I'd rate is zero stars

They are low on stock of oil filters. Could be helpful if it was restocked. Had only one option of…read morefilter to purchase.

Visited August 2nd..see my receipt…read more After having lunch in Willows I wanted to check out the Walmart that they have. Although i don't consider it a "Super Center" it had a nice selection of fruits and vegetables along with meats. I was looking for a specific candle but they no longer carry it. The employees said they don't do oil changes at this location. They have very minimal furniture selection. Everything else is what you would expect from a Walmart. It appeared to be clean inside. BTW..they are remodeling so there is only 1 bathroom inside the store (by the front when you walk in). They did set up porta potty areas to the right of the entrance. I will visit again when I am in the area to see what they have as I wasn't able to spend much time in here today!

One thing I can say is that I've had nothing but support from Orland care pharmacy. They truly care…read moreabout the costumers and their health. I have been going through some hard times and I got more than just pharmaceutical care but compassion and kindness. I will not go anywhere else, period. Thank you all at Orland care pharmacy!

I have always tried to support our local pharmacy but multiple times have been disappointed with…read morecareless mistakes. They have crossed the line. Long story short, they were quick to say they could not order the medication I needed because "it's not cost effective for them" word for word what they told me. Unbelievable.

The great part about Orland care pharmacy is they are so fast at filling a prescription. Everyone…read morethat works there and of course Andy is very helpful and pleasant to talk to and will and happy happy. Valeri Mckinzie

My brother and I got turned around looking for a place offering booster jabs for Moderna. We called…read morethis place and they gave us directions and we found it in no time. They were very quick and courteous in getting us set up for the booster -- my brother having forgotten all his paperwork at home, and being stressed from getting lost earlier we were glad of the kind service and patience -- Andy then proceeded to give us the most quick and *PAINLESS* injections we have ever received As someone who is grossly uncomfortable around needles, this was a lovely end to a hard day. Thank you for this!

I am and still a long term customer of Willows pharmacy due to the owner Tejas is a stand up man…read morewho will bend over backwards for the patients he fills prescriptions for. I have to admit during the time I wrote the initial review I have been out of all my meds and my pain levels without those meds was past the pain level 10 & during that time of the initial review finding out the deliveries for the day were scrapped due to only one pharmacist & one sweet girl running the phones when the owner was on vacation & had no idea what had transpired to have me write the review but with life people make mistakes and do things when they are in pain & knowing the pain meds were not being delivered meant I had to wait the whole weekend extra. The owner & the pharmacy staff deserve my humble apology for writing such review while being in the worst pain ever & knowing the meds to end that pain just stoned me & my review was not of my true feelings of the staff or Jennifer or Tejas I now know that if he would have known I needed my meds so badly and He not being on vacation at the time he would have found a way to give me my pain meds. Thanks H.

I tried getting my prescription from my military base transferred to this pharmacy'. They said they…read morecalled the base but they never did. I called my base twice and asked if they ever got the call to transfer my medication here and they said this pharmacy never called. I do not recommend this pharmacy, they do not do what they say they will do. I will be using Walmart for now on for future medication needs.

Owners are slumlords in Yuba City. Take ZERO responsibility for houses with mold, roaches, RATS…read more I really loved the vanity piece in the Chico paper about how dedicated Janet Balbutin is to 'wellness & health.' Wow - what a colossal joke! She can't even stop by the slum she's renting out and see the sick children that had to live there for years because the family had little money to move. I *did.* I saw the coughing and sickness. I saw the bubbles in the bedroom ceiling when the roof leaked and wasn't patched for months. I saw the black mold, the roaches, the RATS. We went over with cleaning vinegar and vitamin C and told them to "get out when you can." I see the "yard" that is completely infested with spider mites and weeds. I see the plaster patches and paint being slapped over the literal cracks in the exterior of the home. I still see black mold on the outside north face of the home and protruding from the attic vents. I see the rot of all the wood around doors and windows. I've had to hire pest control to stop the roaches from coming over to our property and remediation for the mites multiple times. I saw 3 cars being moved to the street so that the Balbutins could avoid paying for towing themselves. They did the same with shopping carts full of trash - left them at the sidewalk so that the city and the police would have to take care of it instead. In short, I have no idea how the Balbutins have such a stellar reputation in Chico. Here, in Yuba City, their name is scorned and uttered in sentences like, "When is the city going to take that house from Balbutin and tear it down??" "How could a family with all that money make Yuba City deal with their trash?" In fact, a printout of the vanity piece from the Chico paper was given to me by a neighbor with the comment, "Can you believe this? Obviously, they don't care about people at all!" as she nodded toward the slum next door. So, if you don't mind taking medication from people who can't take the time to visit - let alone care for - a property they own in YEARS, go ahead. But I certainly wouldn't risk it!

Not only is this a woman-owned business, their service is both superb and respectful. As far as I…read morecan tell they are the only pharmacy that offers meds in bubble packs, ie cards that either single pills or daily doses sealed onto them with push-through plastic packaging. So convenient and precise. So glad to have found them!

Visited December 5th..see my receipt…read more While in Williams I realized I needed to make copies and fax something ASAP. I googled it and found this classy place in Williams ! Not only it is a much needed Pharmacy it also allows you to copy and fax important papers! It is so cute inside..Great Christmas items...toys...stocking stuffers...over the counter meds..and so much more. Good place to just look around at unique items for your home! They have fresh assorted chocolates in a glass case which was such a nice surprise! Really nicely decorated and the employee that helped me was so nice and polite! Thank you for your help as I was on the road and needed assistance with my paperwork!

Stef if the best worker there, she deserves a raise and their friendly demeanor and excellent…read morecommunication skills make customers feel valued and heard. Stef's ability to quickly resolve issues and provide helpful solutions demonstrates their deep understanding of customer needs. Their dedication to maintaining a high standard of service, even in challenging situations, sets them apart. Stef's contributions not only enhance customer satisfaction but also foster loyalty and trust in the company.

They could certainly improve. The pharmacist is judgmental and inconsiderate of the patients they…read moreare supposed to be helping. And here I thought a small local pharmacy would be better, even worth higher potential costs but if they have the same behavior you might as well avoid this place and save some money by using a big chain pharmacy.

Excellent staff, got my prescription that no other pharmacy could. Such a beautiful store! I wish…read morethey could take us as patients, but I was told there was a year or so wait!. I absolutely love this pharmacy!

Ok so this is the best pharmacy i have ever been to !!!! Amazing customer service !!!! Love this…read moreplace ! They remember your name and actually care. Thank you so much! Forever customer ! Kim Dornan

I made an appointment for an RSV vaccination a few days in advance. Upon arriving for the shot, I…read morewas informed I could not have it because the person authorized to give it had gone home. They could have called to cancel, but did not. On top of that, Kindcare filed a part D claim (over $300!) for the shot that I never got. The claim was filed days before the aborted appointment was scheduled. I had to get this claim reversed so that I would not be denied the shot when/if I finally get it.