Even though the staff is extremely helpful and kind, there just aren't enough of them accommodate…read morethe volume of customers that have accumulated. Was about to go through the drive-through to pick up a prescription when I realized the line was all the way out to the street so a circle the block and decided just to go in, which was just as bad as there was a line formed all the way from the back to the front. Sooooo back in the car make another circle trying to get the car off of the road so I can get in line for the drive-through.... 45 minutes later I have my prescription. The employee shortage has to be handled.

I feel so blessed living close to this CVS in New Albany. I first met Kevin, the lead pharmacist at…read moreCVS in Glove City. My Aunt and my Parents live there. I was always in CVS - trying to manage all of their prescriptions- thanks to Kevin, we got through very difficult times. After my Mom and Aunt passed, the need to be in CVS weekly became a thing of the pass. I was so surprised and please when Kevin came to NA ! He's a great pharmacist and really cares about his work, as does Brian his assistant. I only have praise for the job they do! Thank you both as well as your staff

I love this store. It is clean and well stocked. Customer service is efficient and friendly. It…read moreis well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.

Decent store, especially if you have flexibility to shop the store circular. I certainly, by far,…read moreprefer "The Eagle" to Meijers, but then I'm a Pittsburgh girl. I miss the $5 Friday donuts, but I've made the sacrifice to head over to Krogers $5 Friday donuts or, better yet, Costco's almond Danish. This Giant Eagle store is clean and well stocked with friendly employees. It is on the way for us and is much larger than our very small, former Big Bear store, closest to us. My biggest complaint is not something under the store's control. My GPS directs me TO the store, but leaving is impossible. I want Reynoldsburg New Albany Road. The GPS wants to put me on 161. That's out of the way. So I shut down the GPS and tried to retrace by steps and was frustrated when at a choice point, all the signs had some form of "New Albany E,N,W,S" in them. I was so confused, I thought I was in Pittsburgh! Bring your own bags. It's a good habit to get into. And it is slightly pricey, but your stuff lasts longer, so I think it's a wash. Cheap stores aren't so cheap when you have to throw things out because they have spoiled or have no taste.

This store gives me anxiety but is probably my favorite location. Lines are always long but…read moreselection is great. Large parking lot but getting in an out and back to the store off Morse Road can be challenging at times. I may have honked my horn a few times over the last several years. I would recommend it but I almost always play the line game on how to get out of there faster, I recommend just choosing the shortest and committing to the location. Not had to deal with service too much but what interactions I have had have been good, and a great place to people watch.

My family and I were halfway on our long drive from Van Wert to Columbus and we realized we forgot…read moreto bring some light jackets. We were going to be flying to New York and temperatures in the early morning hours were predicted to be a bit chilly. Since we were going to be doing tours from early in the morning and being on boats/ferries, we realized we really needed them. We did not want to drive back, so I punched the coordinates to a Walmart relatively close-by to our hotel and drove to it hoping we would find them. We parked our car and walked in and found some nice hoodies from US Polo Association. We each got one and paid for it in no time. I also purchased a couple of sodas while I was in here. The Walmart is rather large and has a Charlies Sandwich inside, which was tempting to eat. Giving this place five stars because it saved me having to go to other places to find jackets and/or having to drive back.

I ordered a half sheet cake from giant eagle. Although the decorations were great, the cake itself…read morewas very dry! I'm so disappointed because usually their cakes are moist and delicious! Paid $59!! I'll be ordering my cakes somewhere else in the future.

This pharmacy is better than the local chain pharmacies. The staff is always knowledgeable, polite,…read moreand friendly. They also make sure I'm getting the best price for my prescriptions. Are they overworked? Yes, every pharmacy is these days. Do they take their time to make sure they fill my prescriptions accurately? Yes, yes they do! Do they close for a mandatory and much deserved lunch break? Yes. Do they answer the phone when I call instead of making me leave a voicemail and calling me back? YES!!! My only complaint is that they are apparently so understaffed that instead of getting a much needed break they work through lunch despite being closed to customers. Everyone deserves a break. And the Board of Pharmacy mandated this break for a reason; so maybe they need more help. Are you listening Giant Eagle?

My immediate & extended Family and I have been customers of CVS for a long time…read more I also refer my patients to their local CVS for prescriptions and such. But that may come to an end due to inhospitable behavior I experience at the Pharmacy department of the CVS Pharmacy located at 2929 Stelzer Rd., Columbus Ohio 43219. There is an Employee in the Pharmacy department that I have only seen recently; Maybe she is a New Employee in the Pharmacy Department. This Employee's name on her ID Badge is "Ariel M.". This Ariel M. has waited on me more than once in the last week or so. On one occasion that I asked her help with a question/ problem she just rudely refused to help me, did an about face and stomped away from the checkout counter. This Employee is always VERY CURT, IMPATIENT, OBSTINATE, AND DOWNRIGHT OBNOXIOUS with me! Why would CVS Pharmacy have such a person working for them to deal with their customers? I will not allow this Pharmacy Employee, Ariel M., wait on me again. And if that poses a problem with me doing business with the Pharmacy Department I will be forced to take my Personal Business and direct my Patients to go elsewhere. Respectfully, Dr. Timothy C. Canty

Worst Pharmacy EVER. AVOID AVOID AVOID…read more I called them to fill prescription on Sunday, which was 3 days ago, I called to check on status and they said they haven't even started it and will take at least a couple more days. I told them since I'm out of medicine for so long that I've been wheezing and they said "umm sorry". Careless employees.

Needed some sundries, and this was handy. Sweetie loves Walgreens, mom loves CVS, I think both are…read moreoverpriced and have paltry selections. But, they're useful occasionally. This did not have what mom was looking for, but did have a toy for K that saved me a trip to Meijer/Walmart/Target. On sale for the regular price at those places. Otherwise, a mix of health and beauty stuff, candy, odds and ends. Decent service. Convenient.

OMG...one of the lowest pharmacy in world. Third time coming here and twice it's been like pulling…read moreteeth. Waiting in line at Disney Land is faster than this place. One hour wait for a vaccine and almost no one in line.

Great service. Great prices. Been going there for the past…read more3 years. Service is quick and accurate. Very pleasant staff.

Great savings! Friendly folks. Helpful. Outstanding customer service!…read moreThey remind me of the kind of small town personal pharmacy I grew up with where they treated us like a family member.

Not my usual CVS but was in the area and needed some cough syrup and to pick up some items for a…read moresummer cold. Great customer service at this location and the folks at the counter were really nice. Enough so they it stood out as sincere and left a good impression. The store is clean, organized, and well stocked. Would definitely recommend this location and would stop here again if needed when in the area.

Stopped here to grab supplies to reverse the onset of an allergic reaction. The pharmacist was…read morevery helpful getting the necessary over the counter items. The staff was quick in ringing the supplies. Definitely appreciated the help today.

My wife and I were looking for flu and COVID shots and we specifically wanted the Pfister vaccine…read morefor the COVID vaccine. This isn't our regular CVS but it was the closest one offering the Pfister version. We scheduled appointments and arrived a few minutes early. The pharmacist greeted us within minutes of our arrival and asked us to have a seat and she'd be right out. She verified our information and since we are CVS customers, she said she had our insurance information in the system. The pharmacist (a young lady) was very polite, pleasant and professional. She seemed very good at what she was doing and administered both vaccines very efficiently and almost painlessly. We were in and out in less than 20 minutes (you're supposed to wait 10 minutes after getting the shot before leaving). Great experience. Would highly recommend this pharmacy.

This is about the pharmacy part of the store! My $600…read moreprescription was declined by my insurance‍! The pharmacy employee went over his duty and help me to get the medication I desperately need and can't afford it on my retired income for lot less using some discount card. Now they have life time thankful customer...thank you CVS