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    Walgreens

    1.9 (15 reviews)
    Open • 7:00 am - 10:00 pm

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    Ask the Community - Walgreens

    Walgreens - Hours as of July '17

    Walgreens

    1.5(19 reviews)
    9.8 mi

    I just picked up a prescription for an antibiotic - a one week supple at 2times a day - should have…read morebeen 14 pills. There were only 9 (NINE) pills included! When I called the first time I was on hold tor 3 mins and 48 seconds - before they hung up on me! Second time called was on hold for over 4 mins before a live person came on line. Told them the problem, they put me back on hold for another 3 mins before the pharmacist finally came on. Told my problem again. She informed me I had to bring it back to store and they would "investigate it"! I asked what they would do, again she said "investigate it" and IF there was an error they will "fix it". I live over a half hr away, btw. This is very dangerous and negligent. So lesson: COUNT ALL YOUR PILLS before you leave the store! And good luck actually talking to a polite live person when you have to call them!

    I had a simple question. I called their number, and got a call center...somewhere. The person who…read moreanswered could barely speak English. After much effort, we figured out that I needed to be transferred to the local store who never answered their phone. I had to drive to the store to get a simple question "answered." I complained about the difficulty of understanding the person at the call center, and the pharmacy manager called me "prejudiced." My question was answered--complete with calling me names! This is what we should expect when big companies buy out all the local competition. Customers have nowhere else to take their business, so the company has no incentive to serve their customers properly.

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