By far the sorriest pharmacy I've gone to yet. The Walgreens on Mebane Oaks road absolutely sucks…read more Why you might ask? It could be because, although I've had my prescription sent there for months, I continually have to show them my insurance and medicine coupon because it's not on file, yet every fricking time I go there, it's in there computer because they say "that's what we have on file." If you idiots have it on file why am I being asked for it? Or could it be because their customer service is complete and utter Bullsh!t. There was a discrepancy with my insurance. And the highly intelligent girl at the counter told me I had to figure it out myself. What the actual f is that? You have my insurance companies pharmacists helpline phone # but yet I have to call to figure out a solution to YOUR ignorant problem? Give me a fucking break. DO NOT GO TO THIS WALGREENS OR ANY FOR THAT MATTER BECAUSE THEY COULD GIVE TWO SHITS LESS ABOUT THEIR CUSTOMER BASE.

Employee Daniel went above and beyond to try and help me locate my mom's missing AirPods. He was…read moreunderstanding and compassionate. I rarely leave a review as evident by my post history but this man was stand up.

They have grown their client based considerably. However, I do not think they have adjusted staff…read morelevels to go along with their growth. The lines are very long and do not move in a timely fashion. Whether you walk inside or you go through the drive-through, it just takes an enormous amount of time. We have been with them since the early 2000s. This is clearly the worst I have ever seen with wait times.. they need to work on this.

Impossible to call in. Have to navigate AI phone system for 5 minutes before only option to speak…read moreto a human is leave a voicemail, and no one ever calls back. When you need to talk to a pharmacist, your only option is to go to a different pharmacy. CVS shot itself in the foot with this one.

Had trouble with another pharmacy getting my medications for months. I finally transferred them…read moreall to Walmart pharmacy and they were filled and the staff are so helpful.

I can't say how nice it is to finally have a local pharmacy that is like a family pharmacy…read more When I get a prescription from my doctor at Hillsborough Family Practice, just next door, my prescription is ready! They are efficient, helpful, and so courteous and friendly. I can't say enough about how much I appreciate their service and help! Laurie Calder-Green

Personal, caring service from a local pharmacy…read more The big pharmacies can't compare to the service Hillsborough Pharmacy provides.

I just picked up a prescription for an antibiotic - a one week supple at 2times a day - should have…read morebeen 14 pills. There were only 9 (NINE) pills included! When I called the first time I was on hold tor 3 mins and 48 seconds - before they hung up on me! Second time called was on hold for over 4 mins before a live person came on line. Told them the problem, they put me back on hold for another 3 mins before the pharmacist finally came on. Told my problem again. She informed me I had to bring it back to store and they would "investigate it"! I asked what they would do, again she said "investigate it" and IF there was an error they will "fix it". I live over a half hr away, btw. This is very dangerous and negligent. So lesson: COUNT ALL YOUR PILLS before you leave the store! And good luck actually talking to a polite live person when you have to call them!

I had a simple question. I called their number, and got a call center...somewhere. The person who…read moreanswered could barely speak English. After much effort, we figured out that I needed to be transferred to the local store who never answered their phone. I had to drive to the store to get a simple question "answered." I complained about the difficulty of understanding the person at the call center, and the pharmacy manager called me "prejudiced." My question was answered--complete with calling me names! This is what we should expect when big companies buy out all the local competition. Customers have nowhere else to take their business, so the company has no incentive to serve their customers properly.

I can always count on this Walmart Pharmacy to be friendly, navigate complexities, and get me the…read moreprescriptions I need when I need them, and for my family as well, I'm 55 and have some complex chronic health conditions. This is far and above consistently the best pharmacy I've ever gone to.

First, when my doctors send in prescriptions to be filled they don't even show it listed on the…read morewebsite for two days. There is no sense of urgency here! Then when it is finally listed it tells me there is some kind of delay. I call and they tell me there is no issue. It makes me think that it's just a ploy to delay filling my prescriptions. I moved here from Dallas, larger city, more people live there and my prescriptions were showing the minute I left my doctor's office and were ready when I got to the pharmacy. They were much more efficient. Second, they constantly forget to use my insurance to cover the medications and it's another phone call to have my insurance applied.

On top of the nonexistent customer service, I bought frozen butternut squash from this Target and…read morelater realized it was expired. Please check your food sections more carefully -- this shouldn't happen.

Came in for brow products and all the aisles are clearly marked incorrectly and I was unable to…read morefind anything I needed. I found two brow stations that had zero brow products. I can say that the pharmacy is great and they always get me squared away. Parking was a mess in the rain. People without tags or placards took all the disabled spaces. Of the 10+ only one had a valid permit to park there so I was left way out to walk in the rain. I did not interact with any staff except the pharmacy.

This pharmacy is a gem. It's a place where everyone knows who you are when you come in. People take…read morethe time to ask you how things are going. And they remember what your family is up to and care about it. They have been here since 1976 and do a huge amount of business for a small pharmacy in a small town.. They have even when a JD Powers award for customer satisfaction. They're not going to have the selection of a giant chain. But they will probably have what you are looking for. I've always found what I need here. Five stars all day long.

The staff here are very friendly and good about answering the phone. This is a specialty pharmacy…read moreso they only dispense medications - they are not like a typical Walgreens and do not sell any other items - just a heads up!