Terrible service. It's been this way for many years & continues to go downhill. Pharmacy has been…read moreunderstaffed, which I understand but after many years with no change it's seemingly by choice. Was on hold for 25 minutes waiting with "one call ahead of me" - I hung up. I called back 10 minutes later & say on hold for another 22 minutes before I hung up AGAIN. Wasted almost an hour for nothing. Unfortunately my Dr. sent a RX here, I've had the same exact insurance for 10 years BUT they texted saying we have no insurance info on file. I called TO PROVIDE WHAT THEY SHOULD HAVE ON FILE ALREADY. THEY CLEARLY IVNORE THE PHONE PURPOSELY. No exaggerations .... Refer to picture of the second phone call time on hold the whole time (with ONE caller ahead of me? BULLSHIT!) Option B was go in to the store & waste an hour waiting in line cuz they are always extremely slow & careless that they're being busy. They had a BUCKET catching water ON A SHELF IN THE ISLE due to the leaking roof (that bucket stayed for over 1.5 years) that should be a sign that the place is a dump. Go out of your way to take your business elsewhere if possible. The other reviews all speak the same words & poor rating that I'm giving. It should be no surprise. Bring back private owned pharmacies. The service was actually genuine. These chains don't give a damn about us customers. A complete waste of time here. Spend your money elsewhere. If we stop going they will close

Pharmacy doesn't answer their phone...even when a doctor is calling and needs to speak to the…read morepharmacist about a prescription being sent.

Wonderfull staff that has been sacrificing so much of their own personal health and happiness to…read moreattempt to please the demands of disgustingly rude human garbage. Not a day goes by where the staff is able to just do their jobs; with the constant harrassment of repeat offenders who seem to crave the suffering they can inflict on others, to the overwhelmingly terrible ways that customers believe they can treat their healthcare workers, a happy and healthy workplace, this cannot be. Insurance issues are not the fault of the pharmacy; your insurance is at fault. A prescription being improperly written is not the fault of the pharmacy; its your doctor who is at fault. Your script not being "filled" on time, when you never called it in, refused to listen to the numerous phone calls, refused auto fills, and waited 3 weeks to pick up your meds is not the fault of the pharmacy, that is YOUR fault. Waiting too long on the phone too long; not the fault of the pharmacy: there are numerous patients in the store who come first. Your phone call about how your prescription being 8 cents more expensive than it was last time can wait. A prescription taking "too long" to be filled is not the fault of the pharmacy; it is the fast-foodification of the healthcare system in which waiting 15 minutes to ensure your medications dont KILL you becomes some sort of personal insult, as well as an inconvenience of which you will "never recover from", ie, your impatienence and utter lack of understanding as to how pharmacies function, is at fault. Stop treating those who are trying their hardest, through the middle of a pandemic no less, to keep everyone safe and healthy, like trash. They've suffered enough with the stress of the positions theyre in as is; don't make it worse for them because of your own ignorance and impatience. It's funny how quickly the pharmacy workers flip from being "heroes" to persoanl punching bags at the littlest inconveniences that are not even remotely in their control. Grow up. The world does not revolve around you.

(2 stars only because Joyce tried)…read more My experience at CVS Pharmacy - 264 E Main St felt less like healthcare and more like interrupting a middle school sleepover that somehow has access to prescriptions. The main issues during my visits and calls involved Maria and Mina. Calling the pharmacy is an adventure. Instead of someone who knows... pharmacy things... you get background laughing, yelling, side conversations, and the vibe that you just dialed into someone's group chat. Patient notes? Apparently optional. Understanding what medical device or medication you're calling about? A fun surprise for everyone involved. Trying to explain what you need is met with Maria telling you, "You need a prescription for THAT," which would be helpful if the person saying it had even the faintest idea what "that" is. In person isn't better. Scanning a QR code? Too much effort if it requires stepping out from the window because it's cold. I'm sorry -- I'm the sick one. This is a pharmacy. Not a weather-dependent pop-up kiosk. Updating insurance information somehow becomes a group project no one wants to do. Mina was involved here, and the same pattern followed -- confusion, resistance, and an attitude that basic pharmacy tasks are an inconvenience. Communication is chaotic, professionalism is on vacation, and getting straight answers feels like asking toddlers to run a hospital. Joyce (front end/assistant manager?) was the only person who made a visible attempt to help, which is the sole reason this review is not one star. Healthcare is already stressful. Patients don't need to fight for basic competence, accurate information, or to be spoken to like human beings. If you enjoy guessing games, background noise, and staff who seem personally offended by having to do pharmacy work, this is your spot. If you actually need medical help? Buckle up.

Large selection of organic products at relatively affordable prices, clean and well-organized…read morestore, conveniently located near Panera Bread and Great Clips, ample free shopping center parking lot, area to give back your consignment bottles, express lanes for up to fourteen articles, etc. The fresh produce department has pristine products. The hummus section has a lot of interesting options to choose from.

I loved shopping at this supermarket! It was very convenient, produce was great, staff was…read morefriendly, and great selection of products. My mom loved the tiramisu cake from the bakery department. I can't believe they are closed now. Shaw's is definitely not as good as Hannaford. Now I have to drive 20 minutes to get to the next supermarket and I am not happy about it!

After moving to MA, I transferred my prescriptions from Walgreens over to this pharmacy. It was…read moresuper easy. The best part is the fact that the pharmacist as well as the pharmacy tech are super nice and helpful with suggestions on my options to save money (e.g., if IngenioRx places limits on the eye drops). Whenever I place a refill order, the prescription is ready for pick-up within a few hours. I like it when I don't have to worry about anything.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Having recently found myself in the position to have need for things such as wheel chairs, walkers…read moreand other home medical devices and having no such knowledge of these things, Bouvier Pharmacy has been my savior. David Bouvier is a kind and patient man who can see that people like me don't have a clue as to what might be needed and how it works. He takes the time to show me how everything works and helps with what insurance will and will not cover. If you want to work with a locally owned pharmacy for your prescription needs or medical device needs this is a great place to go. Friendly personal service you won't find at the giant chain pharmacies.

Very engaged staff. Michele has been through these things 100 times or more and knew exactly what…read moreI needed and also made sure I didn't buy/pay too much. Very down to earth atmosphere. If you're still going to CVS, you're missing out.

After an around twenty minute wait, we were promptly served at the CVS Minute Clinic by Mr. Gerard…read moreN., nurse practitioner. Gerard explained clearly how to administer the medicine. The waiting room had two free plugs to recharge electronics for customers. The store had no free wifi. It was efficient to get medicine at the pharmacy within the store. The CVS mini-clinic sent directly the prescription to the pharmacy. Vaccines can also be administered on site. The vast majority of health insurances was accepted. By registering to their loyalty program, you can get discounts on products. It was free and easy to park on their private parking lot.

I came onto Yelp to check if it was just a fluke, but it seems that terrible service at the…read moreNorthboro CVS is the baseline. They pharmacist I saw was RUDE, no excuse even if rushed or overworked. They also messed up my medication, and after I waited 40 mins in the line, they just shrugged like it was not any issue they'd care about. They are horrible, inefficient, snotty, and thankfully Wegman's has a pharmacy to switch to.

Well I've been visiting this CVS for about 7 years and while the service can really be hit or miss,…read morethis is no doubt a convenient location. you enter through Main street and exit on a side street. Many people use the same entrance as an exit and that's ok but can be hairy when there's a ton of midday/afternoon traffic. Thye have all of the hair products a girl could need before work - and I have probably spent $200 in panty hose on the run too. They have the size ya want just not much variety. CVS is also the go-to location for holiday candy, be it easter, xmas, Halloween . it doesn't matter - they often have discounts or buy one get ones on candy bags and all of the choices are premium - not blah bargain brands. Used to get my prescriptions filled here, and receive them in the drive through but it started getting wicked busy every time I went so I transferred it elsewhere, Now for about the last 2-3 years there's been the most miserable older woman working the front desk. She hates her life and is really miserable , doesn't want to work really. Its offputting AS HELL when I notice the general discontent she has and give her the best cheery attitude - seems to work- till she tells you to put your cart or basket back at the entrance.- no Please no thank you - just COULDJA put this back fuh me? I laughed the first time and almost uttered "yah sure I'll do your job for ya!" I swear she'd ask someone in a wheelchair to do it, a little kid or a deaf person. She needs a customer service phone job where she can pretend to care without having to interact with people. It took me a while - like almost 2 years to calm down enough to write this - but I did call the phone customer service line for CVS and filed a formal complaint some time ago, since I was not the only one that had this wonderful experience. Since then check out has been a much more streamlined and pleasant experience.

This review is only for the pharmacy…read more I was deeply disappointed by my experience at this CVS pharmacy. I entered the store with my toddler and observed the line forming in aisle 13 for the pharmacy, where another parent and child were already waiting. I made sure to walk my son around to stand behind them in an orderly and respectful way. When it was almost our turn, the pharmacy tech looked at me and told me that the line was actually in aisle 12, despite the fact that the two customers ahead of me had not been corrected and there were no signs indicating where the line should be. It felt as though I was being singled out. I complied and moved, but the interaction left me feeling uncomfortable and disrespected. Situations like this can easily come across as biased or discriminatory, and CVS should take steps to ensure all customers are treated equally and consistently. This experience made me question whether I was treated differently because of how I look, and that should never happen in a place of business. Needless to say, regardless of its convenience, we will never step foot in this CVS pharmacy again.

Good ridden to you old block buster, I'm glad to see your walls knocked down and the CVS next store…read moreto expand into your crappy store with a nice new entrance! Hahah hahaha Now who's laughing at that $40 dollar late fee you juiced for that movie I didn't even get to keep! You thought you were so smart not calling me when I returned the dvd box with out the dvd in it. Well now I wipe my feet when I walk in CVS right were your door was....... and I smile real big. Now Block Busters are left scattered about just to warn you your in a bad part of town like laundry mats, right where you deserve to be.

Apparently CVS changed their vaccine policy such that your appointments (which they reach out to…read moreyou requesting you set up) don't mean anything. 4 people booked for each 15 minutes and walk-in's get the same priority....Poor stressed staff snapped at me when I asked why the hell I made an appointment...Don't go there.

This is the newest pharmacy on Route 9 in Metrowest. It has all of the benefits of a full service…read moredrugstore and then some.

i hardly ever had a good experience with this pharmacy. always had to wait again in the pharmacy to…read moreget my prescription ready. Their phone number does not answer. Just now I was on hold for more than half hour. Then I gave up and had my provider to send the pres to a nearby cvs

Having a Walgreens so close to my house has always been great. The manager is very friendly and the…read morepeople working at the photo center are always willing to help me out recently I went there to print out Christmas pictures and they were coming out a blue color the workers were very happy to help me and worked with me to get the color right. Walgreens is expensive but it has everything so it's worth it.