Walgreens is located on E Broad and off Miller, serving the community of Mansfield, TX, with pharmaceutical needs and prescriptions and many more items such as medicines for headaches, colds , and flu. I usually come here to pick up my prescriptions that are sent from my primary care doctor, and every time I have picked them up, I have had no issues. When you are picking up your prescriptions, the directions are easy to follow, such as telling the pharmacist some basic info about yourself and providing an ID. Please note that the staff is on a short lunch break from 1:30 - 2:00 pm so there will be no service provided. There are chairs inside the lobby where you can sit down in and wait, or you can always walk around the store and shop and pay at the pharmacy counter when you are issued your medication. Overall, the staff and team do a great job fulfilling your medical needs, and I have never waited long. Upon checking out, I am always asked if I have any questions about the medicine, and I find it great that they are fulfilling great service to the customer since they are the subject matter expert in field. They will even go over prices for each product to check and verify that you are content in paying the prices your insurance has set. Great job, and thank you for everything you're doing to keep the community healthy and happy. read more

I have no words to describe the pharmacy at the Broad St store in Mansfield. It is awful.The service is horrendous. Every month it is the same. I should have stopped going months ago but I thought it would get better. Do not go here! Just don't do it! read more

I am new to the Mansfield area and needed to find a Walgreens Store, that could take and print some pictures off for me with same day delivery. My GPS routed me to this location and I'm so glad that it did! I had an awesome experience from the beginning to the end. Latitia was the sales clerk who took very good care of me. She was very kind, very customer focused, very good listener and she got me taken care of in a very timely manner! I will definitely visit that location again read more

To be honest, this location used to be slow and not very well run in the past. So when we decided to stop by to pick up some prescriptions and get some vaccinations we were kind of skeptical. To our surprise, the service was excellent, the staff were very attentive, quick and pleasant. Great job guys! read more

Terrible customer service. Terrible communication. Rude. Dislike this Walgreens. Women specifically.

Attitude reeks from their Pharmacy crew. Shoddy service.....at best. Do yourself a favor and go elsewhere!

Pharmacy is just slow and never answers the phone for questions. They seem to mess up every time and the other day they were talking to someone on speaker about a messed up script. Pretty sure that violates some laws. Moved to HEB. read more

I've always heard about CVS being worse than Walgreens but that is not true. I was getting my medications from CVS then I decided to try Walgreens out, and after today I'm going back to CVS. First of all, Walgreens was late in having my prescriptions filled, where as CVS had in storage same day as it was prescribed and they called me letting me know that, Walgreens however did not communicate with which then I had to find out through my Doctor, when my medication arrived. After 2-3 days waiting for my prescription, I went in today and so far it's me and 2 people, and it was unnecessarily long, they spent 10-15 minutes on one person, and I got so angry I decided to leave, the kiosk system they have is trash, you don't need a kiosk when you barely have people especially when they're right Infront of you. At CVS I had 5 people ahead of me and they all got done in 1-2 minutes per person, and even when I went there at a random time when my Doctor prescribed something new they had it in stock, I went it and it took and 1 minute later I was out the door, Walgreens however is slow, non-communicative, and overall bad. Would not go there again or recommend to anyone. read more

Please hold onto the results number you are given at the time you take your COVID test. I misplaced the number and could not get the number again. I had a migraine when I visited Walgreens and requested the number. I asked the rep to confirm my information was correct in their system. I was told that I would receive results via email within five days. I was then dismissed. My question was for PWN Health's phone number and to confirm my information was correct in the system. I was denied this information. Update: I received a results email but could not access my results because my DOB was entered incorrectly by the Walgreens rep at the time I was swabbed. I was able to contact support to get the number for PWN Health and a representative corrected my DOB. I hope sharing my experience can be helpful for customers and Walgreen employees. read more

Depending on which pharmacist you get you may be told a medication is out of stock for both brand and generic ... but ask a different one and the answer is different and can fill the "out of stock" medication. it's extremely unfortunate for those of us who NEED medications to live normal lives and are forced to have horrible side effects depending on who you ask at this particular location. It's VERY shady as to why this has been happening now for at minimum 10 months. Changing pharmacies for my family is a pain but leaves me with no choice having to go through it every month. Very disappointing because some of the staff are wonderful. read more

Slowest pharmacy ever. We will be changing to CVS because there are always long, slow moving lines inside and at the drive through. No real communication. They need better staffing or to change their processes to be more efficient in serving customers. read more

I showed up at 9:40pm trying to quickly print out some photos. It unexpectedly took me a bit longer than planned. Even though I checked out at about 10:10pm, both employees were super patient and kindly helped me get my order taken care of. Love this CVS! read more

This pharmacy is the absolute WORST!!! There is always a line inside and at the drive through. Super slow. The wait is never less than an hour. And that's hours after the doctor has called in the prescription. Even if your prescription is ready, be prepared to wait a very LONG TIME!. They never get extra help when it gets like this. Even when there is extra staff in the front read more

Great staff and the place is very clean and always well organized. Even when they are working on projects they don't have product laying everywhere over the aisles. They get busy at the pharmacy but the staff runs a tight ship and they are efficient. read more

The pharmacy is super slow. We waited for over an hournfor our prescription. There were only five people in front of us in line. There was on person working the inside line and one on the outside line. There was also a pharmacist. This is ridiculous. read more

This Walgreens is the slowest pharmacy I have ever been to. The drive thru should be for ready for pick up prescriptions only. I have sat in line for medication for 45 minutes at a time. And the line inside is the same. Have people whose medication isn't ready to step aside or have a different line than people who have prescriptions ready for pick up. This is absolutely unacceptable. If they want to continue serving people at the drive thru whose prescriptions aren't ready then have them pull around to the back of the line and let those that are ready get their meds so they can leave. This would make the line much faster and much more efficient. Wake up! read more

The pharmacy at this location is the absolute worst. Prescriptions are rarely ready when they are supposed to be. When they do actually call you to come pickup you still have to wait when you get there because they have not actually filled them yet, or claim that they don't have your prescription even though they called you. Something is severely broken there. read more

By far, consistently the slowest pharmacy I have ever been to. For being this close to a major hospital it need to be better staffed.

If I could give negative stars I would! This is the WORST pharmacy!!! More than one occasion I get a text FROM WALGREENS saying my prescription is ready. Wait in line AN HOUR to be seen to be told "it's not ready"....what the actual fuck. How is this place still running this poorly? read more

This pharmacy is the worst! Staff is rude and unprofessional. I was trying to understand my out of pocket cost, and lady told me, "she already explained and wasn't explaining it again". Will not be getting anything else filled from this pharmacy. read more

I was given a test at 235 on Friday 9/24. It is now 930 pm on Saturday and I have not received my results. I am a Nurse that deals with COVID all day. I can not work without this test. I identified myself as a first responder and 32 hours later, missing 2 shifts, still no results. Wonder why there is no nursing staff? It is this. I went to urgent care the day before. I waited 9 hours for a test, 2 in office. There has to be a better way for nurses to be able to live with a family not in constant fear for 2 days. Go elsewhere if you want a 24 hour tour around on a PCR test. read more

Horrible, I will be switching, they never have my prescription ready, always need to go back, same excuse every time!

Great pharmacy staff. These guys go above and beyond for me and my parents. Just wanted to say thank you. Great pharmacists and techs

Worst pharmacy. Waited in line for an hour after being told my prescription would be ready just to find out it wasn't ready. There's always a line of cars and people inside read more

This pharmacy and staff is THE ABSOLUTE WORSE by far. Called to see if son prescription was ready via phone. Was informed yes. When I arrive its not in. Inform me three days it will be in. Called three days not in. Then informed following two more days. Stated was going to call me back. That never happened. This went on for literally almost 2 1/2 weeks. They kept informing me the medication was out every where. Decided to call CVS. My surprise they had it. Was able to pick it up same day. Moved all prescription for my entire family to CVS! Please do not go here. read more

This pharmacy is the slowest I have ever seen - no respect for the customer - today I thought I would get there before they open and be first in line - open at 8:00 but no one comes to window - joke read more

The store is great, the pharmacy is terrible, not staffed well, need 2 pharmacist here. One to fill orders and the other to answer phone questions and register consultations. Always a line, never get in a hurry. Go somewhere else to get your predictions. I'm back again, I was told to come back at a certain, I cane back an hour later and there telling me another 30 minutes. Terrible pharmacy. AVOID, AVOID, AVOID AT ALL COST!!! read more

Pharmacy is the worst here!! Got my prescription transferred here and said it would take up to three hours. 6 hours later they said there was a problem with my insurance. I called my insurance and they said they have not gotten anything from Walgreens so my insurance called Walgreens themselves trying to get things sorted out! Ridiculous!! read more

if I could I would give 0 stars for the pharmacy part. They are the ABSOLUTE WORST like I do not know how they still have their jobs. What makes you think when I get a new prescription sent in and it is for a DIFFERENT and lower mg that I would want the one from the previous month that's the higher mg. I'm trying to get off this medication and it has horrible withdrawals already but as long as they keep getting their 75$ they don't give a flying f***! They never offer any resolution and her lame ass excuse of well it was auto refill no b**** if you see another one come in on my account make a f effort to notice when i pull up to pick up my shit. And then if it's past their 7 day window they sure as hell don't gaf and then this pharmacist had the audacity to say well I can fill the lower mg and I said well what's the cost ANOTHER 75$ like gtfo of here. ALSO this is NOT the first time I have had 3 different situations of complete BS in just 2023 where they also don't run your prescriptions through your insurance and charge full price so they also got 300$ for one thing out of me too! They are a going through the motions ass pharmacy and have no sense of customer care. I will be switching to CVS or even a different Walgreens cause I sure as hell never had these issues with my ftworth Walgreens. read more

Waited in line to check out for 15 minutes just to be sent to the photo area where a manager could assist me. Manager was a red headed girl named Shay she gave me my item and then proceeded to tell me I needed to go get back in line to check out at the front. I asked if she could just check me out there since there is a register at the photo department. She refused. Also, she saw how busy the check out was and didn't even think to help. HORRIBLE " MANAGER " read more

This store is pretty good. They are friendly most of the time. I do normally have to wait till casher returns to register. They have Apple Pay which is nice. It's a quick place to get gift cards read more

I just want the staff at Walgreens Pharmacy know how much I appreciate them for helping me. My daughter desperately needed albuterol and when the doctor finally sent in the prescription I rushed over to see if they could expedite the prescription. Although the staff was busy they did expedite my prescription and I am so grateful for that. God bless you all! read more

Pharmacy is HORRIBLE. if you need a prescription immediately due to illness, injury or whatever. Don't expect it to get it when you go in. They'll ask you to come back In 5 hours, but somehow the next time you get a prescription they are able to fill it immediately??? Unreliable, horrible staff, rude customer service. Will not be making the mistake of trusting them with my medication any longer!!! read more

This pharmacy is ridiculous. I was waiting in the store for my medications and the pharmacy left for a 30 min lunch while I was still waiting on my meds. They quoted 15-20 min and my MD sent scripts over electronically several hours before I went to pick up. It ended up being 2 hours I was in the store waiting on my meds. I have been coming to this pharmacy since it opened up. I will be transferring all my meds and money to CVS from now on. read more

The Pharmacy representative was great a couple of weeks ago - medicine I need for my father was out nationally from their vendor - the representative kept me on the phone while they checked on when the medication should be available and asked me to follow-up in a couple of weeks. The person I talked to today was an idiot and couldn't be bothered to help - I told him that the medication had been out nationally and he told me that they didn't have it on their shelves - when I asked him to look into it to see when it would be available, he groaned and placed me on-hold and then never came back. I tried calling back twice, but then no one answers - it's bad to have two completely different people - one who cared and the other who could care less! By the way, the drug that I need is a cancer drug that they have been out of for two months now and Walgreens is where my parents have their prescription insurance. read more

I'm not one to review pharmacies because they're pretty much all the same but this one different because they're pretty damn efficient when it comes to getting your shots. I needed the TDAP shot as well as my flu shot and they were able to get me in and out within 20 minutes. I was going to get the shots at another clinic but they wanted me to pay $150 for a complete evaluation prior to the vaccinations. Forget that. I was already being monitored by my OBGYN so I didn't need the extra care. I have insurance through work so my shots were paid for. Glad I skipped out on that clinic and went straight to Walgreens read more

The happiest place on earth! I'm going over the top on this. Sure they are busy, but I've never gotten any feeling that I didn't matter. I am always greeted with a warm and friendly, "Hello Mr. Handy" and it's not just one or two people, I find that even most of the new Pham techs remember my name. For a place as busy as they are, the service is good and the people are great! Keep up the good work!! read more

This is the best Walgreens I've ever visited! Phu the pharmacist is helpful, friendly and remembers my name when I go in. The staff on the front end are always very nice. I found some excellent buys the other day not only in the ad but a couple of in store specials. This place is great to run in for last minute items like snacks before the game starts. I also appreciate that there's always a manager on the sales floor to help if I can't find something. read more

Great staff I came in looking for some great facial products and Toni helped me the whole way she advised me on what would work best on my skin and also gave me a facial! Great service all around will be returning this week to purchase the protects she helped me with. read more

Great corner store by my house. Friendly employees. Clean, good hours of operation, and knowledgable pharmacy staff. With 3 kids this place is a lifesaver. Lucky to have them! read more