This review is specifically for the pharmacy. Good grief-- I have held my tongue long enough for this review but today took the cake. I came to the conclusion that I just don't think this pharmacy should stay open. I don't understand the lack of organization. Today I went to go pick up my father's prescription around 3:45-4pm. I know that they move SLOOOOOOOW here and I was okay with waiting. There were several people in line as well already. I noticed a lot of agitation within the customers surrounding the pharmacy. One gentleman told me to "have a seat, cause you're gonna need it." and mentioned he had been there over an hour and they didn't tell him anything. When I got up to the desk, I gave them my father's name and his birthday. Typical stuff. At first they couldn't find him in the system, and she slowly moved through the files and found him. She told me to wait a minute to go retrieve the order-- okay fine. However, they lost his prescription! She said "What box would also have prescriptions for box 37 in it?" After about 20 minutes of searching through all of the boxes (keep in mind there are probably over 200, and she went through SEVERAL) she came up to me and said, "I don't know, I can't find it, but it's here." and chuckled about it. This was the most disorganized pharmacy I have ever been to. This is why I LOVE Publix. This Walgreens pharmacy SUCKS. I wish I could say more positive things about it, but this was so unprofessional. They are a mad house in the back, running (in the slowest way), with stuff ALL OVER THE PLACE. I heard several other customers complaining and getting even more agitated when they saw what had happened to my dad's prescription. After 30 minutes, she finally comes up with it and hands it over. It was misplaced somewhere. She never apologized for the long wait time. I am going to get my dad to change pharmacies as well as anyone else I know who uses this place. This was terrible. The lack of urgency is tragic, and the slowness in how these folks move is terrible. I do not feel like these people truly care about their customers with how terrible the service is displayed here. read more

I have held my tongue and sucked it up the last SEVERAL times the Hueytown Walgreens pharmacy has caused issues for me with my prescriptions, but this is it! The 'Head Pharmacist' totally sent it over the cliff. I have several medications filled with the Walgreens in Hueytown, and have used them ever since they opened their doors decades ago. Because I like the store and its convenience, it was a natural choice to have my meds filled there, as well. But there have been several recent instances where their pharmacy has caused problems for me, the latest being this week/today. A diabetic medication (which is supposed to be on auto-refill) was coming due, so I checked it this past Sunday, 12.29; it didn't show a refill being processed, so I manually ordered it and the sensor, to be picked up Monday, 12.30. When I arrived at the window Monday evening, I was told the Rx wasn't available, but they had ordered it, and it should be available 'tomorrow', 12.31. I didn't receive a notification that it had come in, so I called today, 1.3, since I'm scheduled to inject tomorrow. I was told that "it hasn't been ordered, but I just reordered it for you, and it should be here Monday", (1.6). I was shocked and explained that I had not only ordered it online, with the sensor, but I had been told BY THE PHARMACY that Monday evening, that it had been ordered, so how was that possible?!? He said something to the effect that he didn't work this store often, so he couldn't say. I advised that my injection day was tomorrow, 1.4, and I needed to be able to stay on schedule. While I was on hold with him, he called the Bessemer store; they didn't have any available. He attempted to call the Midfield store, but they never picked up, at which time he came back on the line and gave me the "it can be here Monday" spiel. By now, having had ample time to think about 'how in the heck could this happen' while on hold, AND the fact that NOW I was going to have to pay the New Year, "your insurance hasn't kicked in because you have to meet the deductible" price of over $1,250.00, which I shouldn't have had to do yet, had it been filled correctly on 12.27, I got very irked. I explained that this was a DIABETIC medication, not Tylenol, and reiterated my injection schedule. He (then) advised that he had called the 2 stores, and the results, telling me I could call (Midfield). Now (yeah, almost irate), I said that THEY needed to find the medicine and call me and tell me where to get it. Through ears dimmed by inflamed fury, I heard what sounded like, "I don't know if I can do that". I asked to speak to the head pharmacist, to which he replied, "I am the head pharmacist". "REALLY?!?" I said. I told him that they were about to lose me as a customer because of this and their other screwups, and told him to call and advise me where I was to pick up my Rx tomorrow. After confirming that he had my contact information, I ended the call, totally bent out of shape. Let me say, too, that I am at home, having had to take a sick day due to an injury and a sick headache (that normally comes with severe pain), and this TOTALLY UNNECESSARY situation just exacerbated all of that. Thanks, Walgreens (Hueytown) pharmacy; way to go. read more

I use this pharmacy because it's close to my home. Sadly, the last month has been hell. They have not filled a medication that I need for my heart and they are not helpful in finding it. I have been filling this prescription here for a year, so I'm not sure where the break down has occurred. When I called the pharmacy tech was rude and hung up in my face. When I visited in person, the best they could offer was that I drive an hour away to get it myself. I am appalled at the poor customer service provided here. I was eventually able to get it sent to a none Walgreens pharmacy. I am thoroughly disappointed. read more

This drug store is 100% better than the one next to BK that's across the street. The staff is polite, helpful, honest and treat customers with respect. I had a cashier search to see if I had points that could be used towards my purchase. I didn't have anyone in line behind me so I asked her to search. The lady didn't sigh, roll her eyes or show any negative emotions. As a matter of facts she was completely outstanding in every way that day and every other time I have been there. She once excused herself to run and assist a old lady that was having problems using her motorized wheelchair and didn't have her purse securely close. She apologized upon her return and even apologized for not seeking permission to do so before leaving her post. Of course I didn't care but a jerk that walked up while she was away was loudly mumbling under his breath. I stepped aside and allowed him to get his 12 pack in front of me. She ignored his demeanor and keep a smile on her face. If only there were more like her. I hope they know what a gem she it. read more

Used to be my go to Drugstore until another Walgreen's opened up near me that was 24 hour pharmacy. Pros: Clean and people are friendly Cons: Pharmacy is always packed and their estimated time to fill a prescription is always optimistic. read more

Walgreens - a view of a walgreen store from across the street - Drugstores Near Me - Hueytown, Alabama

Slow and inefficient pharmacy. No one moves with any urgency. You need a good 30 minutes to pick up a prescription.

Other than pharmacy items, they stock items from make to clothing. This is a great place to go if you need a last minute gift.

Pharmacy was to close at 9pm. Inside pharmacy was closed at 7:30 and only drive through open. In 30 minutes moved up only 1 car length with no signs of having movement anytime soon. Currently drive through is wrapped all the way around the bld. read more

Short staffed in the pharmacy. The lines may be short but there is plenty of sidebar conversation to slow everything drastically. Tons of bickering among employees. read more

I had a prescription called into this pharmacy and I knew that, because this is a piece of specialized equipment, this would take some time to fill. After waiting two weeks, I called the store and spoke with some unknown employee who wanted nothing more than to get my social security number. I asked why he wanted that and was told that my insurance was based on it. I told him no, I would not give him that number and for him to just tell me if my prescription was in the system. He did not look, but said that it was. The next day I went to the store to speake with a pharmacist. The first was going to check for me, but got called to the phone. Another pharmacist told me to "go get in lime to see." I was about to tell her what I thought, but the first came back and took care to explain what was happening. Walgreens is the only pharmacy that can provide this piece of equipment, or I would have simply gone elsewhere. read more

Hello!l fellow yelpers! I just visited this chain pharmacy to get a prescription filled and I had a few sensitive side effect questions that I needed to be answered. The head pharmacist really helped and told me to only apply it once a day instead of twice because of my conditions. What a wonderful place! read more

Pharmacy is terrible, pharmacy staff is rude, lines are too long. The worst experience that I have had in any retail store in my life. Pharmacy looks cluttered and dirty. Do not recommend. read more

Doesn't have call in orders ready in timely manner. Out of my scripts and I either have to wait additional 'days' for them or have to got to another Walgreens for pick up. read more

The customer service in the pharmacy is pathetic at best!! They are rude and incredibly slow!!