This should be a five star Walgreens. The inventory and space are fantastic. Tons of food and…read moreself-care options, a quick check out line. I like the high ceilings and find that everything is very well organized. Parking is super easy. However, there are often some people sitting right by the parking spots, after dark, making inquiries. I don't know what the store could do about this, if anything, but it does concern this young woman. The pharmacy here is ok, but seems to take a long time to fulfill my prescriptions.

This pharmacy has by far been one of the worse experiences. I have experienced delays on my refills…read morenearly monthly. I am never given any updates and when I call to follow up, as I've been instructed to do by staff, I am almost always given various reasons on why my medications are continously delayed. Their poor handling and unprofessionalism have caused me to actually run out of my medication on several occasions in the 6 months that I have been using them.

I stopped in to grab a couple things and wanted to see what Autumn/Halloween stuff they had…read more When I walked in the door, I was doubly greeted. First, with a friendly "Welcome to Walgreens" from Blake, at the register. Secondly, by his cologne that was overpowering the entire front of the store. I love perfume and cologne myself, so I'm not hating on him by any means. But as someone who has a father and stepmother who suffered with COPD for years, I am concerned for the folks with breathing difficulties that may be faced with that very strong scent. Any scent is difficult for them, as they're already struggling to breathe. Lots of employees were stocking the shelves during my visit. Compared to what I've experienced at another local Walgreens, these employees are on top of their work. I found a few things on sale that I hadn't planned on getting. Some of their Halloween and Autumn stuff is super cute, but overpriced in my opinion.

The pharmacy is so rude and uncaring. I have purchased my medication from here for years because…read moreit is so convenient to me, but I now will transfer my scripts to another pharmacy. Someone mentioned they are dysfunctional on another review and I would say that is the best way to describe them and then when you point this out and there is no resolution to the problem, they do not care, not try to figure out what went wrong. They are flippant and curt. Occasionally I have run into one or 2 who actually try to help you, but I think they probably were students. My complaint also includes the pharmacists, not just techs. The store is fine, nice and friendly.

I really like this pharmacy. I haven't experienced bad service from them at all. Seem to have…read moreaccess to pharmaceutical drugs that the big pharmacies can't get in a timely manner or at all. I would definitely recommend this pharmacy.

We have been using Crestline pharmacy for 20 years and love the customer service, brand selection…read moreand the fact that we are supporting an independent pharmacy. I love that I can walk in and ask a question of the pharmacists or one of the pharm students. The fact that they precept students is another reason why I love the pharmacy. They are teaching future pharmacists how to "care" for their customers and not just "fill a prescription."

This location gets pretty crowded sometimes. I've been shopping before and seem people get…read moreirritated because of the lines. It's still a good place to grab snacks and toiletries though.

Great pharmacy and pharmacists but awful attitudes in the front of store with the exception of…read moreSusan. Susan should be the manager so she could teach some of the younger employees how to give good customer service and be helpful and NICE!

Always responsive and first quality service, no matter who is working at the time. Conveniently…read morelocated in the heart of Mountain Brook Village. They also have a good selection of gift items.

I love this pharmacy. They know who you are, care about you, and are good people. It's a smaller…read morelocal pharmacy, but they give great customer service and have nicer products like colognes than a bigger nationwide pharmacy chain.

My credit card was stolen and used here. Over 80 dollars. When I called the store I was told it was…read moremy fault that his merchandise was stolen. I asked why he didn't check their ID for such a huge purchase. He threatened me and told me he would tell the bank it was my fault. I called my bank and they assured me he couldn't do that. I'm inclined to believe he knew it was stolen. I called the BBB. You do not talk to a fraud victim like that, you take it up with the police and the thief. That's sick.

This pharmacy honestly goes above and beyond to make you feel at home. The staff learns your name,…read morethey are timely, and I've never had anything but great experiences. No trouble at all.

Rob is a great guy....love the serviceread more

Best Pharmacy in town. Rob & his staff learn your name, get to know you, & are very sincere. There…read moreis never a long wait with a very relaxed atmosphere in the Pharmacy itself. After years of using chain drug stores to fill prescriptions I switched to them a while ago & have never looked back.

So I've become more and more of a CVS fan! I honestly believe it's because of the excellent…read morecustomer service , which is what lead me update my review from 3 months ago! Also, the coupon/ rewards are pretty legit!! Just recently I was able to get 50% off a $10 or less purchase. I got some really expensive deodorant for $5.63! Awwwwesome! I love that my receipt is emailed to me so I don't have to keep up with it. (If needed). There sometimes is a long line but it never seems to take long getting in & out.

Where do I begin? For starters, I will never visit this location again. The young African American…read morefemale pharmacy technician who removed her name tag and refused to provide her name was the most unprofessional representative I have ever encountered. As I walked to the front counter, I noticed that the pharmacist and technician were engaged in a conversation amongst themselves. I waited patiently but was never acknowledged. After they finished, the pharmacist continued her job duties and so did the technician (while continuing to listen to music in her airpod). I literally had to ask for someone to walk over to assist. I urge you to pull your camera footage. You will see that what I'm telling did in fact happen. Next, the black female technician walks over, sighing deeply, "How can I help you?" I stated that I needed a prescription refilled. She took my paper and walked over to her computer, walked back and stated unpleasantly, "We don't have it, sorry." So, I then asked her to check other locations. She at first LIED and stated she couldn't but then lucky for her she remembered that her system can indeed check other locations. She of course tells me that another location had it but based on her unpleasant and rude disposition, I am having a hard time believing she went out her way to go above and beyond for a customer. Lastly, I had to remind her that I had another prescription to pick up. She deeply sighs again, walks down to a different terminal and stated, "You can come down here."... RUDE!!! I spoke with the manager and asked her to please have a conversation with BOTH individual's working in the pharmacy for their lack of professionalism. When I asked the manager and the technician to provide their names, they immediately declined. Why? Because she's guilty for being extremely rude to a customer. I will never visit this location again and I have contacted corporate for follow up. Maybe the representatives will learn to treat ALL customers with respect. We can only hope!

Convenient location. However, nearly everything we touched in the store had something greasy on it…read more The store could definitely use a good cleaning. Outdoors could use some TLC as well.

This is my go to store whenever I'm on the Southside. It's stocked better than other locations and…read morethere's usually more than one person working at a time. I've gotten medicine, makeup, wine, and more here with ease.

This was one of my more time consuming trips to a drugstore. I expect to be in and out pretty quick…read moreas do most customers. The cashier was slow and needed assistance in the checkout process. I will say however they did have the brand of organic body wash I wanted in stock that no where else around here carries so I do appreciate that. As for other purchases? I'll probably stick to other locations and drugstores.

This store allows employees who are not handicapped to park in the front door handicapped spot…read morewithout a tag or sticker. The employee, when I complained, said in a surly, snarly and sullen tone: "That's mine. What's it to you?" When I called to complain I was connected to someone identified as the store manager, Kim, who promised to call me back in 2 hours but never did. I filled out a complaint form at Walgreenslistens.com and asked them to contact me but they haven't. I moved my prescriptions from there because of ineptitude and errors and delays. In all respects the store seems to be very poorly managed with no regard for customer service or satisfaction and has discourteous personnel. Avoid at all costs.