Absolutely worst experience I have ever had. The pharmacist Shakera is by far the worst person and…read morepharmacist I have ever encountered. My mother in law has been a pharmacist for 32 years and she will be reporting Shakera to the board. CVS should fire her immediately. I had my prescription transferred to Walgreens down the street and the pharmacist there stated that she has heard multiple complaints about Skakera from other patients. FIRE HER.

Thanks Cameron for trying to help a line of people while two of your employees sat on the aisle…read moretalking. Amy it is rude to have him handling 7+ customers while you're sitting talking with another employee who was clocked out btw.

My neighborhood Walgreens is really great. I get proper notifications and or a call from the…read morepharmacists regarding my prescriptions in a timely fashion. I know things get extremely busy for this store due to the heavy populous of residents, but they move efficiently and are always precise filling requests from my primary physician and//or doctor's clincs. I've never had to question this. The staff is always friendly and professional, and I think some people don't understand the thousands of requests, drive-thru customers and calls they receive which is a bit insensitive, so I'd like to just sing their praises for the excellent job I witness them doing for our area. You gentlemen and ladies are sincerely incredible! I'd like for corporate Walgreens to know and hear this from a customer who's been patronizing them for over 15 years now. It's so easy to be negative, but much more grateful when we are not focused just on ourselves as residents. * What might be most helpful, for Walgreens corporate management to consider building another much-needed store-facility on Basswood close to the CVS that's also in the area to increase customer support. Thanks!

The absolute WORST pharmacy I have ever been to. However for some reason it's the only place that…read morehas been taking my insurance and 24 hour. Not that it helps because not once has it been a smooth transaction. There is an issue every single time. I came in with paperwork saying everything is approved and they still have issues. Why can't I just pick up my medications without arguing every single time with these people. No urgency, lack of info, incompetent staff. DO NOT COME HERE

Whenever I patronize at this location, George Chandrathil, the store manager goes out of his way to…read morehelp me either locate a product or by assisting me when I check out. He knows what customer service is ALL about and inspires his present employees to do the same!!! As an Jeet Kune Do instructor (Bruce Lee's Method Of Self Defense) I admire EFFICIENCY and PATIENCE and that's what you'll receive at this location!!! INSTAGRAM: JKD Sifu Mike Goldberg

I have not had a problem with them actually filling prescriptions or the service, but the drive…read morethrough pick up lane is consistently so unbelievably slow. There could be two cars in line and you will easily wait 30 minutes. If there's more than two cars just come back later because you will be in line forever.

This pharmacy is either understaffed or staffed with people that do not know how to do their jobs…read moreeither way it is completely frustrating having to deal with them! They called me twice in a row and do not leave a message and then when I call back, they can't figure out why they called asked me to hold and then call me from the other line with a different person not knowing why they're calling me. If they cannot figure out their phone system and why they were calling people I don't think they are capable of handling medication. Someone should seriously check into this place. I think everyone is high.

Not the best area, bums/homeless people tend to bother customers here and steal…read more I wanted Flammin' Hot Cheeto's after watching the new Movie! Grab 1st bag, paid and left not realizing until I opened it that it was expired and super stale! I've never let things expire where I've worked. Gives employees something to do that is easy! Location Sucks Employee's good Expired food Barely gets a 2 star!

Best service I've ever had at a pharmacy! Their hours can be inconvenient because they are closed…read moreweekends but it is worth it if you value helpful, friendly, and caring pharmacists!

Providing basic customer service. Refills not timely. Pharmacist offensive when I questioned how to…read moreuse a medication

After explaining my situation regarding my 3 year old and how much pain it was for her to use the…read morerestroom they made sure to get the medication that normally takes a day to MAKE that night for her. She is doing SO much better due to this kindness in a lot shorter period of time. Thank you so much!

I'm going a bit over an average A-OK rating as the couple of times I have dropped in (to pick up a…read moreprescription for my father-in-law), the line has been short and moved quickly (quite different from the CVS in Keller). It also seems I always get a friendly hello when I walk in too. Nice touch! Bottom line: Quicker than you typical pharmacy, at least mid-day.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Believe it or not, this Walgreens can provide you with anything you need when you are in a pinch…read more When Fort Worth was prepping to shut down for winter weather for NYE 2017, my friends and I beelined to the Walgreens to make sure we were taken care of if we ended up stranded in our hotel room. Almost $200 later, we were stocked in champagne, wine, chips and microwavable dinners. Ideal living? No. But, I'm not sure what we would've done without Walgreens that night. It's a close enough walk back to the Stockyards that its convenient for any hotel guests, when the sidewalks aren't covered in ice.

Pharmacy speed. Waited almost 30 mins for a prescription I was called and told was readyread more

they want you to self checkout but stand over you like vultures. Horrible experience every time I…read morego spend money here.

Lydia working "customer service " was terrible. I was attempting to return two appliance light…read morebulbs that didn't fit my fridge. First she looked at them and said I'd have to return them to a superstore. I told her I bought at Walmart market store in hurst and had the receipt. Then she looked at the receipt and said she couldn't read it, and requested my credit card. Then when she found them on the credit card she took them out of the boxes and studied them. Told me she wouldn't refund them because they looked "used" but I could drive over to the other store and they would refund them. Hello...it's Walmart! Less than $10 in appliance light bulbs. And NOT used. She obviously wasn't interested in helping since the very first thing she said to me was I would have to return them to a Super Walmart. I'm a regular in this location and have never encountered an employee like this there. She needs to be retrained in customer service if she's going to be handling the job.