Lush Fresh

This is my go-to Sephora because they carry all the high-end makeup brands I love and wear,…read moreespecially my favorite Gucci lipsticks. The staff is always helpful, and I can usually find exactly what I'm looking for. That said, the store is always crowded. On weekends, it can be overwhelming trying to move around with the amount of people inside, especially when groups of teens are hanging out and testing everything. It's a tight space for the volume of shoppers they get, and it can feel a bit claustrophobic at times. On top of that, the constant mix of fragrances being sprayed can give me a headache, so I've learned to avoid peak hours. I usually stop by mid-day during the week or later in the evening when things calm down a bit. It's Sephora, so the crowds are expected, but this location would really benefit from a little more breathing room. Still, it's my favorite spot for my go-to beauty staples, just not on a Saturday afternoon. The staff always ask if I need help, and most times I don't, but they're always around to assist.

With all the associates standing around, you would think that one person would be able to provide…read moresome type of assistance but I just I don't look the part and was overlooked as other shoppers who didn't need help or request help were approached. I was looking around trying to catch someone's attention as I was looking for something in particular, when Susan approached me asking if she could help. Now Susan had Gucci name tag on so I don't think that she's the typical sales person. However Susan went above and beyond to make sure that I was helped. Even when I was checking out, I wasn't greeted (rather ill take who is next), I wasn't asked if I found everything I was looking for, I wasn't asked if I would like to use my beauty points, and when I was leaving I decided to make sure I let Susan I appreciated her not just seeing me, but taking the time to help me. Even when looking for her, I passed by numerous associates and not one asked could they help. I had to finally ask one if they could help me find Susan to which she pointed "there she is". Also with all the people standing around (even at the front door, three of them are having a photo session) you would think that the store would be cleaner. However I guess they are too busy for that. I won't be returning here. Customer Service gets ZERO stars and I'll gladly go spend my money where I am welcome. 7/13/25 3:19pm

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Bluemercury

2.7(11 reviews)

One of the girls greeted us when we entered the store, but once I said that we had to get going,…read morethere was just silence. If the girl said something, then she needs to speak up because otherwise it comes across as rude and not answering the customers, which frustrates the customers and makes them have a bad memory of the store.

The store was clean and I was able to find what I was looking for, hence two stars. There were…read morethree associates in the store, all looking at their phones, and no offer to help. Apparently if you aren't wearing the right thing, you are not worth their time. at least there was a tester, so I can order online.

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Market by Macy's

4.0(17 reviews)

0.2 mi

Best place to get drinks and shop at the same time! They're officially my go to place to get good…read morequality jeans at anti-inflation prices. They also have a great selection of coffees and even carry local coffee specialty bean brands. Hopefully no one sees this review so I can keep this place my own secret.

I went to Market by Macy's a couple weeks ago and had a lovely shopping experience and was so…read moreimpressed. Market by Macy's is a condensed, boutique-like version of a full-line Macy's department store, that seems to target a more fashion-savvy, early-20s to early-50s customer. The departments that are there include a men, women, children, shoes, accessories, jewelry (fine and costume), fragrance, Sunglass Hut, and some sleepwear/lingerie, however all of the departments are much smaller and curated from that of the full-line standard Macy's store. There is a range of price points here with the same discounts of what you'd find at a standard Macy's store. Some of the brands that you'll find here include Calvin Klein, Ralph Lauren, Coach, and Moschino. When I shopped here, the sales associate that I worked with was extremely helpful and friendly. She helped me order a pair of amazing boots, and after that transaction was completed, she continued to check in with me and speak to me by name throughout the rest of the time I shopped. I really appreciated the high level of service that she provided. I really wish that I could remember her name. She was excellent! I also bought a cute bodysuit that cost $21 after discount. The look of the store is really cute and easy to shop in. Because the inventory there is so limited, there isn't any clutter or mess which was nice. I live in Dallas so Southlake isn't in my near vicinity, but I will definitely come back sooner more than later to shop at Market again. The service, selection, prices, and experience is worth the trip.

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Nordstrom Rack

3.7(48 reviews)

0.2 mi

Got to love a bargain and so does everyone else. They are usually busy no matter what time of day…read moreyou shop here. Nordstrom Rack has good assortments and friendly staff but usually under staffed at check out. You need to have patience when shopping as the racks are packed full clothes. Found some great men's shirts for my husband and a few items for me. Overall you gear great quality and name brand items at a good price and well they are located in the same shopping center as Central Market so it's an easy stop to shop.

Southlake location is very nice & clean despite of sales; staff keeps the place clean & tidy…read more Restrooms are always clean & sales floor is organized & staffed very well. Parking is good & usually a short wait. We love all the sales & prices! Top brands & selections are tops! Our family loves it! TY

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L'Occitane en Provence

5.0(6 reviews)

Great customer service! Amazing just as we expect from a store like this in Southlake Texas ! The…read morelady helps us to pick a great gift , this products are top stuff and the customer service makes it even better!

Amazing staff that went above and beyond to help me. They are super knowledgeable and have…read moreproducts you don't find anywhere else. Found some nice things for me and a couple gifts!

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Buff City Soap - Southlake

4.3(15 reviews)

Although my kids already made each other gifts they wanted to get each other bath bombs as well, of…read morecourse they told me this on Christmas Eve morning haha. We typically go to Lush but I had seen this business going in a few months ago and I wanted to see if they were open yet and try them first with Lush bring our back up. I'm glad we went to Buff city first as they were open and fully stocked. The staff was extremely friendly, very helpful, and offered some coffee beans to help my daughter to stop sneezing (she was being a bit overzealous with deeply smelling everything haha). My kids are young so we were able to distract one while the other shopped but what made it cool was they were making the products out front where you can see and interact. One was working on putting a whipped soap or lotion in a container and another had a kitchen aid mixing bowl and was putting ingredients into the bowl, this made it fun for not only the kids but my husband and myself found it interesting as well. I always love an open kitchen, and this is basically an open kitchen for soaps and lotions, it's very cool. The bath bombs smell great. I did directly compare these with Lush and this is my thoughts on the bath bombs directly compared to lush are as followed: Lush bath bombs do lots of colors and "big shows" as they break down they typically bubble so much they float and often different types of bubbles to move them in a specific pattern such as in a circle or a rocket that moves around the tub like it has rocket boosters. Buff Citys bath bombs, although very nice sink in the tub, the colors they leave are more natural and more of a milky/chalky residue vs bright blue or other vivid colors like lush. Buff city's bath bombs do not move around the tub and they are no as interesting as far as shapes go. Lush and Buff City seem to put oil on the bath bombs and leave your skin feeling moisturized and soft. I like both companies bath bombs for different reasons, at lush you get more entertainment with your bath, the dents are very strong, and the colors and shapes are interesting but the bath bombs are $7-$10. Buff City has excellent employees, a fun open kitchen for kids to watch products getting main and most things in the store are $7-$8 . I'll continue to shop at both and look forward to see if Buff City starts adding some floating bombs with more vivid colors for kiddos.

Saturday got a whole lot fresher!…read more Stopped by Buff City Soap, where the scents are fresh, the laundry is about to smell AMAZING, and somehow they've got me excited about washing clothes.

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The laundry soap of smell good.

L'Occitane En Provence

5.0(2 reviews)

6.1 mi

Always a pleasure to shop here. The products are wonderful: high quality lotions and soaps that I…read morelove.

An absolutely lovely place that has everything you need if you're trying to buy gifts. The interior…read moreis beautiful, well kept and in pristine order. Their shea hand cream is so worth it because it just makes your hands so soft. Their Immortelle face skin care products are amazing and it's perfect for sensitive skin. The gentleman who helped us was so gracious and helped us when we were in a rush to catch our flight. He also gave us a couple samples to try since flights are rough on the skin.

Hand lotion

Interior

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Men's products

Bath & Body Works

4.3(17 reviews)

0.0 mi

I was today years old when I realized of you end up getting crappy scents you can return them!!! I…read moream still mucking through winter caramel and cocoa scents that I got as gifts and I absolutely hate. I went today to get a refresh and found out I can exchange all the Christmas gift scents that I don't like!! Plus if you light a candle and don't like it, you can return that too! I honestly had no idea they had such a good policy. The staff was super helpful and friendly too. I normally buy online but I may have to start going in person!

Love it! So clean & so staff are so helpful, Nicole stood out, she was super sweet and made sure I…read morewas satisfied with my trip. The staff helped me find the exact scent I was looking for. if I lived in California, I would for sure come here more!

Candles

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The southlake entrance.

Madison Reed Hair Color Bar

3.4(80 reviews)

0.2 mi

Women-owned & operated

Certified professionals

They are professional and are excellent at what they do. My hair looks beautiful and healthy a few…read moreweeks after my service. I would definitely recommend them.

Tate was great for my root touch up and gloss. Wish they would cut hair here. Pricing is very…read morereasonable and worth it especially id you have stubborn grays. I would recommend getting the membership.