Pharmacy is just a mess. Most of the staff members are kind but there are a few who seem not to know what is going on with zero drive to actually assist the customer. I wish something could be done to improve performance at this local Walgreens. read more

I had to return to Walgreens to pick up the prescription they forgot to give me with the others earlier in the day. I had to stand in line for 30 MINUTES waiting to be helped due to their mistake. The Higley/Chandler heights location in Gilbert AZ is soooo slow, wait times for pick up are ridiculous. Do not use this location if you have anything planned for the day it will take you all day to get your meds. They have no desire to have a better process. Will not ever use them again. They won't care but just saying. read more

Love drive thru service. Pharmacy representative was efficient, extremely helpful and patient. Outstanding service

Rachel was hilarious. Definitely the best cashier I've had in a while. Give her a raise!!! Good Walgreen's overall. read more

Walgreens - Nice store - Drugstores Near Me - Gilbert, Arizona

Terrible customer service at the pharmacy. Extremely rude employees who seem bothered to do their jobs. I will be moving to a new pharmacy because of this. Prescriptions are always delayed and the wait to pick them up is at least 30 minutes. read more

This place will literally try to switch your birth control every single month. I have to argue with them and my insurance Every time I go to fill it because they'll give you a random one, not sure if they understand the side effects of changing your birth control that often, but they should at least be calling to see if you're OK with it. It's ridiculous. read more

Worst pharmacy service ever !!!! 3 hours and multiple phone calls by another pharmacy , no answer. Can't get my antibiotics inhaler or anything else. read more

Walgreens for the win! So I went to two Sprouts and couldn't find my favorite protein drink and I am out. Decided to Google then saw that Walgreen had some in stock so I went in and yay::: Purely Inspired Protein available. I am so glad because I normally prefer the taste of this plant based protein, it is pretty clean and only 1 G of sugar, 5 G of fiber, all the good stuff. Their shelf showed a space for the ready to drink version of this but none available :( but I am beyond glad I secured this one! I hope Walgreens keep this in stock! It is getting hard and harder to find this brand. read more

Walgreens - So glad they carry my protein here - Drugstores Near Me - Gilbert, Arizona

90 minutes on hold and either never answer or just get disconnected. Scripts never done when the say they will. Severely understaffed. Take your scripts to another location or pharmacy read more

Today this is my rating based on the older very white hair lady at the casher. Didn't catch her name nor could I access the survey on my email receipt, which also didn't include her name. She was very curt, made no acknowledgement or eye contact what so ever, very as a matter of fact. I gave my son his drink, she snapped and said "I need that!" I didn't realize she hadn't scanned it since it was placed on the other side. We could tell she was rude and had NO intention in showing any kind of customer engagement or kindness. After paying I said have a nice day, and to no surprise she continued to ignore us. Very sad for my 10yr old to see how an elder can be so cold when we were all smiles and joking. This store normally has the most up beat employees, from the photo place, to pharmacy and cashier. This lady is new and man she was bitter as hell. Don't take it out on the customer that you have to work beyond retirement age. Make it the best of it, smile, be glad you have a job if that's what you have to do, rise up and embrace it with a better and positive attitude. read more

Looking for a new pharmacy as this one is obnoxiously rude. They just shut the blinds and windows down right in front of you, and refuse to acknowledge that you're even there. Even though they know you are. Maybe they need to figure out how to give breaks and close appropriately without being so rude. read more

I guess I should have looked at this pharmacy reviews. Confirming the ridiculous-ness in other reviews. Trying to get vaccinated with an appointment and they are asking my medical condition in front of other patrons when it is already filled out. Apparently HIPPA doesn't apply to them. And 25 min past appointment and still dont have vaccines. Go elsewhere to get vaccinations--this is retail--not like they are in a hospital filling stat orders for an emergency. read more

The Pharmacy is broken at this store. Besides bad service and misinformation the wait to get your script can easily be an hour at least. Never seen a business run so bad. Avoid at all costs! read more

This is a nice Walgreens location. The store itself is spacious and has plenty of product. It is clean and well maintained. The service we have received here has been friendly and efficient. It's what one might expect and want from a Walgreens store. read more

This place is terrible! Been coming here for years and in the last several months it takes forever to get anything from the pharmacy. Drive through or in doors, I've waited up to 45 min with no more than 1 or 2 people in front of me. It's pathetic! Moving back to Fry's. read more

sat on the phone for 55 minutes with the same message, someone will be with you shortly they are taking other calls at the moment. Came inside instead of waiting on the phone to see NO ONE on the phone. I am then helped by a kind man that is new, no shame to him i get the first few weeks of a new job are hard ash. Its the fact that an older woman Tammy, is completely disrespectful to him for not having an understanding of what i was needing with my prescription, she then is telling me to do things that i do not need to cause they simply just needed my birthday and to complete there part on my prescription. She has no respect for the newbies and there and it is absolutely heartbreaking. Plus no one in there is checking if people are on the phone waitingggg for someone to pick up. read more

This Wallgreens pharmacy on Chandler Heights and Higley in Gilbert is perhaps the worst I have ever dealt with. Wait times are extremely long to pick up medications. 30 min plus. Pharmacy staff. Routinely have difficulty accessing customer profiles / meds on database. Make sure you check your prescriptions. On two different occasions. I have received the wrong medication. In addition, special order medications / or out of stock back orders are almost impossible to obtain. Sometimes the site is required to shut down for unknown reasons. Although this pharmacy is close to my residence, I'm no longer giving them my business. Site lacks quality customer service. read more

The pharmacy is TERRIBLE, they are always busy and always understaffed which makes the working staff incredibly irritable to deal with. Would recommend using another pharmacy if you can! read more

The phones for the pharmacy is absolute garbage. This is the THIRD TIME in a month I've sat on hold for minimum 4-45 minutes where TWICE the phones cut me off at their lunch break and I had to call back after lunch and wait again no less than 20 minutes. That adds up to nearly 3 hours of MY time. This 3rd time this happened, the lady answered After I was on hold 44 minutes but right as lunch was starting to help me with something that could not be handled through the automated system. She was sure to let me know I was cutting into HER lunch time and would work on my script once she was back. Not to mention the initial issue came from not having my meds in Stock the day I was leaving town even though I gave them almost a week notice that I would be out of town and needing my meds NO LATER than said pick up date.. I can't tell you how many times they've been "out of stock".. I waited more than 30 days for them to fill adhd medication as well due to "low stock". I have 5 children, so we have been (won't be any more) consumers of their pharmacy multiple times per month with such a large family. Moral of the story.. use Safeway. They answer their phones promptly, are happy to help their patients, and have never been out of stock or late to fill a script. I've used THIS Walgreens for more than 10 years due to close location. I'm happy to drive the extra time for a place that handles all their patients in a timely manner, with kindness and grace. Well done Walgreens read more

Walgreens - Time on hold - Drugstores Near Me - Gilbert, Arizona

Avoid this Walgreens. I just had surgery and was prescribed 4 medications. 2 were ready the rest in 4 days. This is typical of this particular Walgreens. It's always a struggle to get your prescription. Always understaffed and constantly late. It's Amazon from now on. read more

Pharmacy is always behind. They send texts and calls saying Rx is ready but they are not. Then say oh we are busy sorry. Come back. Blatant disregard for other people's calendars. read more

This place is incapable of being efficient. They closed their drive thru and have a line 15 deep. They have three people working but only one manning the register. This doesn't even account for that despite asking them to allow me to pick up all my meds at the same time. They can't make that happen either. Nothing like having to make multiple trips here and it being awful every time. Avoid this place. read more

Very disappointed with the fact that this store doesn't honor the signs they put on their shelves. Also the cashier was incredibly rude. I understand they don't care about 1 customer because in the grand scheme of things they have thousands of customers spending there but when a sign is in front of an item and has the description on it that should be honored. I am in this store daily and will now be going to the gas station across the street because of the disgusting girl working the cash register. read more

June in cosmetics is the reason I keep shopping this location. She's a joy to shop with and so very helpful! She's a keeper and I hope Walgreens knows what an asset she is to the store. read more

Worst Walgreens pharmacy ever. Expect a very long wait. Bring a book or play a game. Or, change pharmacy.

Would highly recommend this Walgreens! My prescriptions are always ready so quick and the drive through to pick them up is never too busy! All the workers have been friendly and helpful each time i've gone! read more

I love this Walgreens! The pharmacy team is always super nice every month when I refill my meds. Truth be told, the real reason I am writing this review is to compliment JUNE who works in the beauty section. She is an absolute treasure! She is the sweetest woman, is always so helpful and happy to strike up a conversation and ask me about my hair and makeup needs. I want to adopt her as my grandma (Please give this woman a raise!) Make sure to say hi to June next time you go in! read more

I used to like this Walgreens but lately it always has long lines and slow staff. If there ever was a place that needed a self checkout, it's this one. read more

Great customer service! June in cosmetics is wonderful. My wife goes to this store because of June's excellent customer service. read more

Walgreens - Drugstores Near Me - Gilbert, Arizona

Typical walgreens. A little more pricey compared to CVS. They do not have coupons like CVS does.

Fast in, fast out. I rarely ever have to wait in line long. They also have a Redbox outside. read more

Walgreens - the front of the store - Drugstores Near Me - Gilbert, Arizona

So frustrating when app & website are down on Sunday when ads are in the paper!! Deals aren't deals if we can't download the online coupon before going to the store. Just a come-on? read more

We went in at just about 9 o'clock at night and spoke to the pharmacist named Chris. He was awesome. My one year-old son had a double ear infection and he went out of his way to come from behind the pharmacy area and recommend medication that would bring my sons fever down. The next day I had a few concerns and since my pediatrician was closed I called Chris and he took five minutes really putting me at ease and explained how I can comfort my son with the medications prescribed. Ask for Chris as he's an all star. read more

Always a pleasure shopping this Walgreens! Staff is super helpful and the pharmacists are all very knowledgeable and work together amazingly!! Thank you! read more

Make sure you count your pills. Never believe them if they say your prescriptions will be ready by a certain time. And, if you complain they will tell people that you are "difficult" when you are only standing up for yourself. read more

I come to this Walgreens quite a bit and just recently, transferred my scripts here as well. The service is good and friendly. The store is well stocked with lots of variety. The pharmacy seems to open a few minutes later than posted hours but maybe it was a rare circumstance. Overall, a good, clean Walgreens. read more

Pharmacy not a competent or accurate establishment. Things that are acceptable at a burger joint, screwing up a drink or burger order rarely impacts someones health. However, brainless droids that can't get prescriptions correct are out right dangerous. "These are not the droids you are looking for" read more

The worst drive through pharmacy experiences. Takes 20-30 minutes to get to the window to pick up prescriptions. With only one or 2 cars in line in front of you. I'm switching to another pharmacy. read more

Hit or miss on level of service. Today, not so nice. Other times pretty okay. Drive up is pretty quick, just don't expect a smile or thank you. read more

Received a manufacturer coupon for a product, the coupon wouldn't scan and they claimed there was nothing they could do. Really?? In today's day and age you can't enter it manually? So disappointed in the lack of customer service. I'll head up to CVS down the street I guess. read more