My mom has been a customer for less than a year and they treat her like family. I have the most…read moreinteraction with the staff and they are amazing. In recent months I call and left a message to cancel her delivery because she was in the hospital . Tom called personally just a few hours later to ask what had happened and how she was. Upon her release from rehab I called with only a few days notice with new medications and a very small window in which to have it delivered. I called one Wednesday and was told friday but they had them there on thursday . As the primary care giver for my mom I am so appreciative when I find ppl who will help me and make my.life easier. I am so greatful for the wonderful service they provide.

I have never been to such a rude pharmacy!!! The pharmacist was down right abrasive to me and the 2…read moreothers there. It took almost an hour to fill the scripts and I was told to go sit down because he closes at 6 and I wasn't allowed to leave!!!!

This is where I bought Simon the Lion with nickels and dimes when I was 6! 24 years later and I…read morestill sleep with my favorite stuffed animal.

Front desk customer service staff is not customer focused. Sarcastically tell you that if you want…read moreyou can speak to the manager. When you respond yes, the team lead who was standing in the back listening to your entire conversation, his name is John steps forward and says he's is the manager and there is nothing he can do to help you. It was not until I called the store for his full name that I learned the manager was a women named Jen. And she as the manager could help me resolve my situation, but John did not offer that up because he and his front end staff did not want to help me.

I like Super Walmarts over the regular Walmarts, they are brighter, cleaner, roomier and they have…read morea more complete grocery section. I eat a lot of popcorn and I love their Light Butter light popcorn. It's one of the best values per ounce out there. I also love the Orville Redenbacher, a man that spent about 15 years seeking the popcorn lover's version of the Holy Grail - a fluffier kernel that pops at a near- perfect rate. To find it, he pollinated an estimated 2.25 million stalks of corn, experimenting with some 30,000 hybrids. Prices are good and the self checkouts are easy to get in/out quickly.

I have had a very good experience with the pharmacy. They have been very helpful with insurance…read morechanges and I find them very responsive to my questions and concerns.

Every month was always an issue. Long wait as their standing around talking! As they see you…read morestanding there not feeling well. Just awful service! And so incompetent.

This Walgreens was at one time ...great efficient place to get your Priscrtions ..now its just…read moreawful ...wait on phone 20minutes...I actual call while in the store and seen the pharmacist or pharmacist a asst. Actual redirect the call back to main menu . You have to call all time to find if your order is ready..even using the automated service may say...order is ready and its not

This Pharmacy has no idea of Customer service .. The staff does not give correct information nor…read moreset accurate time expectations. You will win the lottery before they answer the phone of which they eventually hang up. Customers depend on this location to get their medicines , not sure how and why they are still in business. I grade them an F for Failure. This is more evidence as to why some stores have closed . The customer loses again and again in this situation.

This is a nice self standing CVS in Fall River. There's plenty of parking, the parking lot looks…read morevery well kept and clean. The store inside is nice and well stocked. I was surprised to see many different varieties of mouthwash. Many places just carry the Listerine or the Scope brands along with their own generic label, but this one had many several options to choose from. CVS is headquartered in Woonsocket, about 20 minutes north of Providence, so it's one of RI's largest employers and corpoations. It was also known as, and originally named, the Consumer Value Store and was founded in Lowell, Massachusetts, in 1963. CVS Pharmacy is currently the largest pharmacy chain in the United States by number of locations (over 10,000) and total prescription revenue. Its parent company ranks as the fifth largest U.S. corporation by FY2020 revenues in the Fortune 500. CVS sells prescription drugs and a wide assortment of general merchandise, including over-the-counter drugs, beauty products and cosmetics, film and photo finishing services, seasonal merchandise, greeting cards, and convenience foods through their CVS Pharmacy and Longs Drugs retail stores and online through CVS.com. It also provides healthcare services through its more than 1,100 MinuteClinic medical clinics as well as their Diabetes Care Centers. Most of these clinics are located within or outside CVS stores.

this store never has carriages, making it impossible to shop in for me. I understand that the…read morecarriages are being stolen, but an easy fix would be not to let them leave the store! there are carriages with large poles attached to them to make them unable to leave, but staff could certainly enhance that objective. once taken out, no one is assuring they come back in. don't even get me started on the broken extra care coupon machines...when I walk into this CVS and can't find a carriage to shop with, I turn around and go to Walgreens just down the street. oddly enough, they ALWAYS have plenty of carriages, so I know it can be done!!!

I'm very disappointed with the customer service at the CVS Pharmacy drive-thru on William S Canning…read moreBlvd in Fall River (near Market Basket). I arrived before 1:30 PM, knowing they close for lunch at that time. I was in line behind two cars and waited patiently. By the time I pulled up to the window, the staff saw me there and still closed the window on me without any acknowledgment. I understand lunch breaks are important, and they do have the hours posted -- but it's not the customer's fault when previous transactions take longer. If someone is already waiting in line before closing time, they should be helped or at least communicated with. This was frustrating and felt dismissive. I hope they handle situations like this with more courtesy in the future.

The retail section is fine, but the Pharmacy Sucks! This past year I changed my insurance and have…read morehad nothing but issues. First they couldn't get the insurance for my daughter right. They send me to the Tiverton location. At first I thought that it wasn't in stock at this store, but to find out they never processed her insurance right. I had issues getting her prescription at the Tiverton location, but thats another story. After going out of my way, jumping threw hoops and getting rudely treated, I ended up getting her prescription at Walgreens. Recently I went to pick my prescription, after 20 robocalls to remind me. When I went to pick it up, it was for a three month supply. I did not ask for a Three month supply and told them to do a one month supply. They told me it would take a half hour to fill and would be $59.00 dollars more than what I would normally pay. That's 50% more than what I normally pay, talk about price gouging. I ended up going to another pharmacy where I pay a little more than what I was paying at CVS, but No where near $59.00. They do not communicate with their customers. They just automatically do things without any notice. The robocalls to remind you are a total pain. I constantly tell them I don't want to be reminded and they keep doing it. Also, l have told them numerous times not to automatically fill my prescription, but they still do. I am totally done with this garbage pharmacy. Don't bother with CVS, go to Walgreens, Stop and Shop or an independent pharmacy of your choosing.

Really nice pharmacy team they have here! Melanie is the best and the owner, Tom, is so nice! Local…read morestore pharmacies are the way to go! Way better and more personalize care.

From the owner: Pharmacy in Fall Riverread more

Some of the pharmacy staff leave a lot to be desired. I have had some very rude people that have…read morewaited on me over the years. They also love to order things that do not need to be refilled and I find myself having to keep a close eye on everything from this pharmacy. Why don't I go to Rite Aid? Because CVS has better pharmacy hours... That is the only reason. If I didn't work, I would transfer everything to Rite Aid with a far more friendly staff!

Extremely frustrating every time I go it seems as though they need approval from doctor…read more They've told me several times when I go pick up my scripts that they have sent out a request to the doctor, phone calls have been made and still no refills absolutely a waste of time. I wouldn't even rate them a one star.I honestly think it's a delay tactic on their part they simply don't have enough good help to make the refills on time. It should not take three drive overs to the pharmacy for nothing.Still nothing continue to wait.