I don't know why everyone is complaining about the staff. They are all very friendly and nice. Especially the Pharmacy staff. Jacklyn was especially helpful. read more

This is for retail only. My experience with the pharmacy has always been great. I bought a package of six hearing aid batteries for $15.99. Checking Amazon price when I got home, I found I could get 24 for $15.98! When I returned to the store to return the overpriced item, they insisted I needed identification. So I had to walk home & return to WG before they would process the return. If you don't ask for ID before you take my credit card, why is this necessary? Poor policy! read more

I believe Ladies Name was Jacquelyn she was fantastic gave me shots i needed So helpful and Friendly I rate them a 10

Outside of long lines the management and staff use to be friendly and professional at this particular walgreens on Greenbay road, unfortunately that is no longer evident,being replaced with juvenile,unprofessional management, which can damage The overall perception of the staff and facility itself. Management sets the standard. read more

Arrived at my appointed time for my booster, the staff had no record in their system and declined to give me a shot. They said this was common and had been a problem for a long time, but they were restricted by Walgreens' policy from giving the vaccination. Their systems don't work, they sell junk for high prices, and don't have any flexibility to accommodate for their mistakes. When I called their 'customer service' 800 number just to tell them they need to fix their system, the wait time was 15 minutes. Very, very not a good organization. Recommend a boycott of these guys until they figure out they get their profits from customers, and they need to provide some service. read more

The most rude pharmacy employees. It takes them 10 minutes to answer the phone & when they do they are rude & unprofessional. Of all pharmacies in the area they are the worst. Hands down. Switch your prescription elsewhere. Anywhere but there. read more

I manage 20 prescriptions for my parents, and if I thought there was another pharmacy any better, I would switch. The pharmacy is so completely dysfunctional and unreliable, you can literally trust nothing they say. I'm sure all the people that work there try hard, and the circumstances are difficult, and there are a lot of upset customers to manage. I have to call in prescriptions a week ahead of time and follow up with humans until I receive a verbal confirmation. The automated system doesn't work, and they freely admit it. And even when I have a verbal confirmation, they still screw it up. read more

Already a below average Walgreens when it comes to selection and cleanliness, this location also features less than friendly or responsible management. The store posts a sign telling patrons that they must wear masks to enter the store. But when I was standing in the checkout line, the young man behind me refused to wear a mask while talking forcefully on the phone (spraying droplets in the process. I asked to see management so I could find out why the store would allow this. The manager on duty was rude and almost belligerent. "We're not the police!" he said. "There's nothing we can do about it." I asked him directly: "This is a private businesses and you have standards and policies. Can you please enforce them for everyone's safety?" He then raised his voice and repeated, "We're not the police." I responded that people often come to a Walgreens for health reasons, meaning that their health may already be compromised, putting them at additional risk. He just said "We're not the police." I told him he'd lost my business and that I was planning to post a yelp review, and he shrugged his shoulders and turned away. Congrats this to the excellent and responsive service one can expect at the Walgreens at 635 Chicago Ave. in Evanston, where I found myself 30 minutes later to complete the shopping I abandoned at the north Evanston location. I asked someone at the checkout counter, what was this store's policy about that? The young woman there thoughtfully and warmly explained that yes, this was store policy, but it was a very challenging one to enforce and that she and other people who worked there had received a lot of verbal abuse and threats for attempting to enforce it. She said they also offer unmasked customers a mask and do their best to keep people healthy. And she apologized for the conduct of the management of the other store and assured me that this was not how Walgreens employees should act and that she hoped I could feel safe and comfortable in this location. Class act all around. I can appreciate the stress that the north Evanston manager might feel, but there's no excuse for being rude and dismissive, especially during a health crisis in a store geared largely towards people's health. The woman working checkout at the south Evanston store offered a clinic on smart, responsive and productive management skills -- the man working in North Evanston could learn a few things from her, and she deserves the leadership position and accompanying paycheck that he clearly does not. read more

they don't even deserve one star , apart from the pharmacy department being completely inept and rude they are never able to fill a prescription with out making problems. they ask you to call but never answer the phone, ive waited as much as one hour to have them answer the phone and finally just gave up. the people that work in the pharmacy have no idea what they are doing and I'm sure if they are this bad they must be causing even worse problems for patients who's prescriptions they do fill. Stay away fro their pharmacy!!!!! read more

The lead associate was super annoying because the customer in front of us wanted to stay in the line when he said the next person could step over to the other register. Like instead of calling IC3 why dont you get on the register and help instead of trying to be a smart Alec. I'll go to target where the lead associate doesn't take his frustration out on the customers. read more

Nastiest bathroom I've ever seen. Someone should really stay on top of the cleanliness.

I'm usually a "Walgreens person," but my last few experiences here have been pretty awful. The general staff may be nice enough, but this young lady who I dealt with at the pharmacy counter was so rude...and for absolutely no reason. Before you pick up your bag, she's already screaming: "NEXT!" as if you were such a huge bother to her...the way she constantly smacked on that chewing gum really irritated me. The young "lady" didn't seem to be the manager, although she fits the description in other complaints I've read about this particular location. You can check out a few here: https://plus.google.com/102089105493880422477/about?gl=US&hl=en-US If you want someone to slam your prescription down and not give you any eye contact during your entire exchange, enjoy this Walgreens. There are tons of people out there without work. If she hates her job so much, feel free to quit. No one is stopping you. read more

I have had a prescription problem recently, with this pharmacy, where I been a customer satisfactorily for many years. I got a prescription from them in late December for a BP drug. It said no refills on the bottle. I asked my doctor for some more,. and he sent in a new prescription. They said it was ready. When I went to pick it up they refused to let me have it. They said I needed the pharmacist to explain it to me, since the doctor called it in as a new prescription. "But it's not new," I said. "You filled it in for me on Dec. 27. "Sorry," they said, "You can't have it until the pharmacist gets back from break. Twenty or thirty minutes." I could not wait and still haven't got it. Also they now tell you a time to pick up a prescription when it may not be ready at all. read more

It has taken this long and a lot of effort on my part to fully resolve this issue. One prescription... a lot of my time wasted.

The indian lady, im not sure if she was a manager or shift lead she was working the evening shift was very rude. She has a very bad attitude. Im a regular walgreens customer but this is location is definitely one I will not go back too. I'm big on customer service so when i asked her something and she answered me with a mean demeanor and horrible attitude, I pretty much didn't even bother to shop there. read more

After years at CVS I was forced to move my prescription refill procedure to Walgreens. It has been a much better process. Quick service, friendlier staff, and convenient. Also, they have the most user friendly and accurate automated phone system I have ever used. read more

I could not be happier with this Walgreens location. I had a difficult prescription order that I needed to fill for my children. They did not have the medicine in stock, but when I said I really needed the prescription to be filled today, they sprang into action. Diana, Rebecca, and Monique all worked together to call several other local stores to find the medicine that we needed. Within minutes, the prescription was cared for, and I was on my way. They really took my needs seriously and worked hard to make everything right. They will be my pharmacy of choice from now on! read more

I came here to pick up a scrub brush to clean my bathtub. I grabbed an item that did not have a price tag on it so they had to call it in while I was checking out. Yup, I was that guy holding up the line at Walgreens. Sorry. There is plenty of parking here and I was in and out after waiting a bit on a weeknight. read more

This might not be in the best area, but this is my go-to Walgreens. I always get a service with a smile and their parking lot is huge and often empty. Walgreens prices are often higher than other stores but you probably knew that already. I often order my prints online and just pick it up from here within 20-30 minutes which is extremely helpful. The glossy prints aren't the best but definitely better that my other options. read more

The staff are usually pleasant and helpful. The shelves are well-stocked and usually have what I need. However, be prepared to be approached by a panhandler outside or inside the store. This makes the trip to this Walgreen's less than desirable. read more

I go to walgreens quite a bit to buy snacks when I'm hungry. However I don't plan on coming back to this location. I don't begrudge a business for not offering a military discount but I did not appreciate the cashier denying a discount and then insinuating I was lying when I claimed that literally every walgreens including that one has given me the discount in the past. You don't want to give me the discount? No big deal. But don't be rude to me about it and then accuse me of dishonesty. read more

I'm partial to this Walgreens mainly because of the location. It's very convenient for me, and it's got a nice big parking lot that is easily accessible. It's never crowded, and there's always plenty of parking. I've never had any problems while shopping here, and I've always been able to get in and out very quickly. That being said, there's nothing too special about it either. read more

The worst service ever. The lazy cashiers don't try to move along problem customers management doesn't help either waited in line 10minutes while some lady called someone,about what she was purchasing, and when assistant came to help instead of moving her to side she comes back with wrong item for the lady and we have to wait again why she runs back to get it, in meantime I was finally helped by the other very slow cashier. Since when do cashiers sit on their rear to help she looked like she was falling asleep and in no hurry to help customers. Do yourself a favor hit up CVS much faster. read more

This is probably the worst walgreens on the North Shore, most of the cashiers are so slow that it is possible they are sneaking Ambien from the pharmacy... the 'new" computerized check-out makes this impersonal place more impersonal.... I think the ubiquitious panhandlers at the door are the most efficient and polite people in the place. read more

I was a the photo department recently and the girl there Gabriela was extremely professional and very polite. Ive been in customer service my self for years I wish I had an employee like her! Keep this great person around. Thank you for good service. read more