I moved back to Evanston about 2 weeks ago, after being gone for 5 years, so that I can finish studying for the Illinois bar exam at the end of July. I came in at about 2:00am this morning (I'm studying for the bar and my sleep schedule is really screwed up) for the usual sort of things: Rockstar, Sour Patch Kids, and something salty. Usually I've been going with Doritos or something, but the nachos with FREE CHILI AND CHEESE caught my eye. PERFECT. The little condiment station was short on salsa, but there were plenty of jalapenos so I forged ahead.
Usual ritual: open the bag of tortilla chips, dump into the plastic tray, apply heatwed "cheese" sauce from dispenser, apply jalapenos and salsa (then pay, walk home, and consume the physical embodiment of my misery that is a 2am convenience store "dinner"). The lone attendant was behind the counter doing things, and I noticed that he came over and looked at me while I was fishing some jalapenos out of the brine they were floating in, but thought nothing of it.
I go to check out and the guy rings in the nachos bag UPC--$2.99, as advertised on the shelf--my energy drinks and Sour Patch, and then sneaks in a $1.00 "GROC TAX F" charge that he had to manually enter. Um, what?
"What is the extra dollar for?"
"The chees! For chees!" *gestures sternly at my nacho tray*
"The dispenser clearly says 'FREE CHILI AND CHEESE.'"
"Only a little! You did too much!"
At this point, I realize he had been cheese and topping Nazi-ing me moments earlier. It also occurs to me that the non-ketchup, non-mustard hot dog condiments (mayo packets, salt and pepper packets) were also squirreled away behind the chili/cheese dispenser. These guys are playing the cheapass game!
"Are you serious? There is another 7Eleven on Emerson and I am happy to take my business there."
"Too much chees!"
"Then you should take down the FREE CHEESE SIGN. You've lost my business; I will walk the extra block to Emerson from now on."
"Fifty cent! That OK?"
"Listen, I'm not going to negotiate with you over nacho cheese at 2am. You will never see me in here again."
Seriously. It's not like I'm some stupid stoned teenager or some freaking bum who is trying to get a pound of nacho cheese and pay for it with a handful of change. The location on Emerson (by Philly's Best) may be in a somewhat older retail space, but they have just as good a selection of products AND don't do this nickel and dime shit. One of the Emerson guys even remembered me and my name after I'd been living away from Evanston for basically five years! I won't bother with the Davis location again.
And yes, I realize it's more than a bit petty to post a bad review over some late night nacho cheese cheapassery, but seriously. Either this guy made a snap judgment about my cheese consumption and sua sponte decided to tack on a surcharge, or--more ridiculously--there has been some sort of staff meeting or memo about counting the number of seconds that a customer is pushing the cheese button. It strains credulity. I have pictures of the sign, the receipt, and my "overcheesed" nacho plate (which, for the record, ended up with totally dry chips on the bottom). read more