Incompetence of a breathtakingly astounding degree
Prescriptions dropped off Monday early afternoon. Returning 3 hours later I was informed that two of the medications were unavailable and had been ordered and would be available by 2 Tuesday afternoon. Never received any contact advising us that the medicines necessary for treatment after detached retina surgery weren't there.
Arriving Tuesday afternoon at 2:30 I was told the medication was being worked on and would be ready in half an hour. Knowing how that went last time I didn't return for 4 hours. Imagine my irritation when I learned the medication is not available and at no point did anyone contact us to tell us that they could not fill the prescription.
If vision is impaired or lost, believe that the issue will be addressed in a manner that comes with lawyers and big dollar signs attached. read more