What the heck is wrong with this location's pharmacy???? The pharmacy is the worst. I can't get through on the phone to anyone. I've waited on hold multiple times for over 30 minutes with no answer. When I arrive at this location, there are so many people waiting at the pharmacy. The check-in screen doesn't work (doesn't respond to touch). My doctor called in a prescription and waited on hold for 20 minutes. You need to fix this location. I'm moving my business somewhere else. read more

I usually order any photo prints through the Walgreens app and never have any problems. Usually there are coupons available on there too! The prints are ready when promised and great quality! About a month ago I tried ordering through CVS and it was a disaster, so I'm sticking with Walgreens for my photo print needs. Inside the envelope, I truly can " find smiles inside"!! I have also been trying to replenish my daily multivitamins and we really love the Walgreens brand. I've been buying them for many many years. Hubby can't swallow big honking pills and most vitamins are huge! Sadly, I don't think Walgreens makes or sells them anymore. I've looked online and it seems that other customers are also looking for them too. If any Yelpers find some daily multivitamins that are small in size, please let me know! read more

Walgreens - Looking for more of the Walgreens brand Daily Multivitamins. They're a great small size - easy to swallow! - Drugstores Near Me - Dallas, Texas

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Tell you that you can return an RX and wait till you drive up there to tell you that they don't do that. Have to wait forever for them to come to the window, then go get a manager to tell you the same thing. Wish my insurance would use another pharmacy. Awful!! read more

DO NOT buy their candy! Now I know why it was on sale! This is ridiculous, was a Thanksgiving gift. This should not have been sold. I wonder if the brands are the same. To be safe don't buy for a gift then you won't be embarrassed. read more

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I switched all of our prescriptions here from the CVS across the street, which has terrible hours and lackluster service. I've had nothing but positive experiences with the pharmacy here, including a better conversation with a male pharmacist about a medical issue for a family member than we had with the physician treating them. Each time I pick up, they stop by for a consultation and have time to speak if you need to. All in all, very pleased with our experiences here. read more

My go to Pharmacy, always timely and I now have TWO very heartfelt personal stories about how they go above and beyond. Urgent Care prescribed a $600 antibiotic for my daughter that was hard to come by. Pharmacist knew an alternate to recommend and assisted me in facilitating the change script(when dr office was then closed) getting my daughter her meds that night and saved me lots of money and traveling all over. Similar story today, I come to pick up a topical solution for my son - find out it is $300 and not covered, they offer to help find a coupon and are so helpful and friendly. Will never go anywhere else! read more

I have three prescriptions for chronic health issues. When my former pharmacy quit taking my insurance I, as needed, transferred two of the prescriptions over to this Walgreens. Those two I had no issues, they were able to fill both within two hours of me calling them. But then it came time to fill my Metformin prescription. I called them Thursday March 2 around 930 a.m. At about 1030, they sent me a text informing me it would be available 1130 am. I failed to see that they also said March 3. So, needless to say it wasn't available when I went there at 1130 am March 2. Then they told me if I would wait they could fill it in one hour. We were leaving town for the weekend so I told them I would get it when I came back Sunday (today). But when I returned shortly after 5 p.m. today they still had not filled it, and are now claiming it will be 2 pm tomorrow before they can do so. And after going half dose for the past three days, I am now down to my last metformin pill. I'll take it tomorrow but if I find out they still haven't filled it I am afraid my relationship with Walgreens Pharmacy will be short lived. I am already thinking of transferring all three prescriptions to a CVS even closer to my house. It's just my husband has used this Walgreens for a while with no problem. So far. But when I came back read more

I have called 3 times to speak to the pharmacy. Each time they pick up the phone and put it right back on hold. This is the WORST service I have ever had. It gets worse every month. read more

Quick stop here while in vacation and in need of something we forgot. It's always nice that there in every city and you get familiar with their offerings and set up. It's pretty much the same no matter where you are in the states. The store was clean and well organized. As per usual they had minimal staff around, but we didn't have any questions. We popped over to the aisle we needed, grabbed it stuff and went to the checkout. Cashier was quick. Overall: B Standard a ok visit to the chain that's consistent anywhere. read more

Jaculyn (the pharmacist) denied me a vaccine because she said the pharmacy closes in 45 minutes and verbatim "had more important things to do." I asked if it takes a long time to get the vaccine l, she said no. Guess she just didn't want to do it. Went to CVS nextdoor and they were happy to assist me. Took less than 5 minutes from start to finish. Go to CVS next door. read more

Great experience! The pharmacists were friendly and helpful and my appointment was right on time. The store was tidy and they greeted me upon arriving in the store as well. read more

I felt invisible... like no one saw me standing at the photo dept register for 10 minutes... An associate walked right passed me and i stopped her and asked if anyone was going to help me and continued to walk and talk.. paid to do the bare minimum. Associate finally asked for help at cash register and i Stopped the employee mid way to cash register and said I'd been waiting for 10 plus min. He was a kind man and helped me very quickly. read more

Love my Walgreens location coit & belt line The people are very nice and the pharmacy staff is very helpful. They need more help on the front end side read more

- RX are never ready on time - The RX you want is only there 50% of the time - There is ALWAYS a long wait - Customer service always leaves something to be desired I've been going here for years, but I am done. I am switching to the newly opened CVS right next door. read more

Do not use this pharmacy, your health depends on it. They don't open on time. They close early. They are slow. Their attitude is bad. Worst of all, they made an error and showed I picked up a medicine when I had not. I had to go some time without a critical blood pressure medicine. Even more, I stopped using them years ago because they are terrible and didn't even have the medicine called in to their location. read more

Phenomenally rude pharmacist. It's like she can't help herself. I keep trying to make my relationship work with her, but she doesn't care. At all. Jackie, you need to retire, honey. One thing that Walgreens has done at this location, is take a LUNCH from 1:30-2:00pm in the PHARMACY. So if you have a few minutes to pick up your script and it happens to be at this time, too bad if you need your pain pills. Or your inhaler. Oh my gawd I can't wait to move every prescription away from here. read more

I've never written a yelp review about a pharmacy but they are that bad. They just hung up on me for the third time after I waited on hold for nearly a dozen minutes. If you are that busy, you are making enough money to have someone answer the phone; especially when my prescription is being held by a narrative on their app requesting me to call in. Screw these devil worshipers. Argggghhhh read more

This pharmacy does not even deserve one star. They are terrible, slow and not helpful. Every interaction with every single pharmacy employee has been the worst. Each instance, the service and communication just goes further down hill, and I have had multiple interactions because they cannot do their job right. I only switched to Walgreens when I changed insurance providers, and they have yet to fill one prescription correctly or timely. read more

I thought Wal Greens customer svc could not get any worse but I was wrong! BHarat is awful! Stay away from this place! High prices and horrible customer service. A new low from Jacqueline Murphy! Very possibly the worst Pharmacist employed by Walgreens. For an organization filled with individuals with such awful customer service skills this is quite an achievement! If you want to come to a pharmacy and be ignored or spoken down to then by all means hit up Walgreens. If you want to stop by an organization and made to wait hours for something that should take minutes then by all means hit up Walgreens! read more

Went to get flu shot last week. I was reminded why they aren't my pharmacy. Left and went to Kroger where I normally go.

Tried to get a Rx filled... which did ultimately happen. But not until after I spent 17 minutes ON HOLD over 2 calls. Both calls ended up with Walgreens hanging up on me! Terrible Service! I wound up calling back & asking for the general store manager who walked back to the Pharmacy himself and made things happen. Doesn't seem like checking on an Rx status should be that hard! read more

I can only speak to the pharmacy but they're about the worst I've experienced in Dallas. Somehow the drive thru lane is consistently a 20+ minute ordeal even if there are only a couple cars in line and they'll randomly refuse to fill prescriptions submitted by your doctor even though they filled them in the past. If you're bored and need something to eat up all that spare time in your day then Walgreens might be what you're looking for, otherwise do yourself a favor and get your prescriptions filled elsewhere. read more

I like Walgreens. I do also think I am becoming increasing aware that they are more expensive than some of the box stores and grocery stores. Makes sense for the convenience but I bought a couple things there and was surprised that it is marked up a decent bit. This is a good Walgreens and truthfully I think they do a good job keeping them all up. I can't think of a bad Walgreens off hand. read more

Walgreens - Drugstores Near Me - Dallas, Texas

Waited 20 mins for two prescriptions only to be told that one wasn't available until Monday afternoon. Left and came back with another prescription. Had them check first before I waited again. Meanwhile, I tried to go to their public restroom only to be stopped by a keypad. Went back to the pharmacy and asked for the code to go use the restroom, he said he could get someone to open it for me. I told him, "No, thank you." Since when did it become this difficult to get meds and use a public restroom in this country?!? I'll stick to the CVS in the future. read more

Walgreens - Finally got the secret code to use their public bathroom. - Drugstores Near Me - Dallas, Texas

What sets this Walgreens apart from the rest, even from the competition, is their employees actually help you and do it in a friendly manner. You are not just a customer to them and you definitely feel the red carpet treatment. Glad it isn't completely out of my way. read more

They are horrible at answering their phones. Literally no matter the time of day, it takes half an hour minimum.

Absolute worst pharmacy ever!! They are so rude, disrespectful and awful to work with. I have never been treated so ugly. Walgreens really needs to higher their standards. I will drive an extra 10 miles to avoid this place. read more

I don't usually leave bad reviews but this location has gone downhill fast. My doctor sent in a prescription electronically yesterday morning & i received a notification from Walgreens that it would be ready by 11:00 am. I called at 4:30 pm because the app still showed 11:00 the estimated pickup time. They said they were still working on it. I checked the prescription status this morning and the prescription was gone. Called the store and was put on hold for 30 minutes, then was hung up on. Called back and was put on hold for 30 minutes, then was hung up on again. I have been using this location for years but this will be the last time i fill my prescriptions here. I am about to drive up to the store... will add a follow up with my experience lol read more

They were priced competitively. They got me in and out quickly and with courtesy and politeness. Some of the pricing is a little inconsistent with the ads but, I felt that I received good value. Only concern about this location is the people hanging around the parking lot. Occasionally there are indigents, homeless and baggers that camp out in the parking lot. read more

TERRIBLE!!! RUN AWAY!! Waited for 30 minutes for 1 photo to be printed and when an employee finally came to the photo center proceeded to yell at me about how the estimated times on the kiosk wasn't accurate if they're busy..... all I said was my 1 photo was supposed to be done at such and such time... and then proceeded to be incredibly rude and disrespectful about staffing and such. There was less than 6 people in the store and she walked past us multiple times and made eye contact multiple times and still ignored us. It took literally 30 seconds for her to print the picture.... No need for the incredibly rude attitude and disrespect. This was ridiculous. If I could, I would give a negative rating. This was ridiculous. read more

Worst pharmacy. It's under staffed and not to mention you will wait 25-30 mins in the drive thru to pick up a prescription.

Single worst drive through service I've ever experienced. Got gridlocked in line and it took 30++ minutes for three vehicles!

This is my favorite Walgreens. The pharmacists are helpful, the employees are friendly, and the store is always clean and organized.

Very slow pharmacy. I've never had a prescription ready on time in 5 years. Today I dropped off a prescription at 10:15 and was told they'd text me in 30-60 minutes. I never got a text and when I was able to go back at noon they had mixed something up and hadn't even started yet. Now waiting another 15 minutes while they "rush". This is the first bad review I've ever given, but sitting here wasting a big part of my work day, I felt compelled. read more

It was my first time picking up pictures here that I had ordered I was waiting 8 minutes for someone to come and hand me the pictures I ordered I went to the cashier that was just standing there if she could maybe help me but instead she said "let me call someone to help you" I was already frustrated because she didn't have anyone in line ready to pay. Some lady came out that was right besides a room by the picture area and just asked what name it is and handed it to me and didn't tell me I had to go and get my receipt I got accused of stealing when I had already paid online. read more

I'm going to call Walgreens 800 number to complain about the thugs who run this store. I avoid this terrible location like the plague but I had to run in here to buy something for my mother. Witnessed store employees arguing loudly with each other, being openly rude to customers (including myself), just acting surly and confrontational. This is, without doubt, the worst-run store of ANY KIND I've ever been to. Didn't used to be that way. Maybe it's because the surrounding neighborhood has declined and the personnel might come from this rotten area. But unless you want to continually be treated like garbage by the trash here, RUN as fast as you can to ANY other location. read more

Brian Blake is a terrible manager at this location. He was very rude & has poor customer service skills. For the 3rd time in a row my prescriptions were not ready & I went there an hour after it was supposed to be. When I went to pick them up one prescription was "missing" They actually lost my prescription. Luckily I was able to call my doctor & his office had proof that it was sent along with the other two that they somehow received but missed one. How is that even possible LOL. I've had many problems with this pharmacy & I recommend you take your business else where. The Walgreens at Park in Plano is a good one. Thanks! read more

Wow- the experience is shocking. I go to pick up 2 pictures and Cecilia the store associate made the visit to the store an inconvenience to HER! I walk up to the counter- *ignores me and walks away to "help someone who didn't ask for help at that moment"* I tell her by the way I am here to pick up pictures. *scoffs and walks back around to find them* Cecilia then slides the pictures to me and tells me to let her know when I am ready to check out. *walks away and goes back to the people sitting down- again who didn't ask for help at that moment either*. I stand there shocked -so I tell her I am ready to check out now please. *scoffs again and walks off to the other side near the front*. So I said okay Cecilia I will be notifying someone because you're being quite rude and unnecessary towards me. Cecilia then tells me okay do you want to speak with the manager. ( I never asked for a manager but she called her once I got to the register ). I asked her can you check me out please? Cecilia then tells me you don't want to wait for the manager? I asked again- can you check me out please and then I will speak with Christina. She then called the manager again- so I told her okay Cecilia this is why I will be reporting you. So then she said OKAY BRENDE! I am baffled at this point because this associate was acting as if picking up pictures was an inconvenience for her. Christina arrived and I began speaking about the situation and Cecilia then interrupts me as I am speaking with Christina. I asked for a receipt so that I can obtain the store information but I understand I opted for digital so I asked Christina to print one out for me. Not only was this incident unnecessary but I wasn't even trying to call the manager I just wanted my pictures and leave. The fact that I had to tell her AT the photo counter that I needed help AND then tell her I was ready at the time she gave me the pictures was crazy. There was no one else that was there and I was clearly in front of her when I walked up to the counter. It makes absolutely no sense as the why she acted the way she did. Yeah- glad there's a CVS next door to use from now on. read more

@Walgreens I went to the drive thru pharmacy tonight and waited in line behind two people and by the time it was my turn it was exactly 9 and the guy told me to just come back tomorrow morning. Didn't say sorry we are closed or I saw that you have been waiting and I will still assist you. He just started closing the blinds and turning lights off. Very rude. I've been a valued customer of this pharmacy for years. The least he could did was help me since I had been waiting well before closing. read more

Drove all the way from Sherman to Dallas, had to pee but they wouldn't let me because the toilets were already cleaned and they closed in 30 , yes 30!!!, minutes. Newsflash, if YOU NEVER LET CUSTOMERS USE THE TOILETS THEY WILL ALWAYS BE CLEAN! So what's the point of having them anyway. Won't go to this one anymore read more