I visited your store on Saturday at approximately 12:30 PM to purchase a newspaper and candy. After…read morewaiting in line, I was redirected to another register, where I waited again while an employee assisted another customer. When it was finally my turn, the employee became distracted by a colleague and proceeded to ignore me entirely while they focused on a phone. This lack of attention was unprofessional and disrespectful. When she eventually completed my transaction, she handled my items carelessly--scanning my purchase and then tossing it onto the counter without any regard. This level of service is unacceptable. Customers should not be ignored, dismissed, or treated with such disregard. I expect basic professionalism, attentiveness, and respect when making a purchase. This incident should be reviewed and addressed immediately to ensure this type of behavior does not continue.

So, I understand that they are often robbed however, I think this has left them overly paranoid. As…read moreI was in there recently and they were being rude. I was already at the register to pay and this old ugly woman was giving me dirty looks(cashier) and this younger employee that seriously needs to wash his face was walking up on me like he was going to do something. idk who they THOUGHT I was but I have zero reason to steal I'm very well taken care of. that being said I will never shop in here again only pick up prescriptions. These people need help. Someone save the walgreens and make it what it used to be when I was a kid.

Duane Reade is the equivalent of Walgreens. We had a large bottle of water and went to the counter…read moreto pay. There were about 10 people in line. There was one staff person checking out. Uh no thanks. I put the water back and went elsewhere.

The Indian guy that's in the pharmacy is the rudest person he yells at everybody the security guard…read moreeven mentioned it to me he said when people are leaving, they complain about him unacceptable. Unprofessional behavior to go to a pharmacy and see an employee yelling at people trying to pick up their medication I've never seen that before in my life horrible and if I could give them a zero in the stars, I would

My first time getting a prescription filled here, I chose this location because they are apart of…read moreBig Apple RX. I came by here at 9:05 and waited a few moments for it to be open. The staff were very friendly and pleasant, but I was unable to get my prescription filled because the actual Pharmacy section doesn't open until 10am. When I called yesterday to speak with the pharmacist about my prescription I asked the opening times and said I would come at 9, maybe she didn't hear me because she said ok. If you are picking up a prescription don't come when it opens

Horrible, they gave me trouble with my package that I had verification of after paying an extra…read moreeight dollars to go and pick it up from this location. Also, while I was there, I witnessed them misplace and couldn't find two different people's packages. Please use this as your last option only.

Today I tried to pick up my medication at the CVS Pharmacy located at 89-11 Northern Blvd, Jackson…read moreHeights, NY 11372, and the pharmacy staff was extremely rude and unhelpful. I asked to speak with the supervisor, but she was arrogant and refused to assist me properly. I had proof by email that my doctor had already sent the prescription. In addition, the nurse personally called the pharmacy to confirm that the prescription had been sent and that the pharmacy had received it in their system. Despite all of this, they still refused to give me my medication. What made the experience even worse was the way I was treated as a Spanish speaker. There were employees who spoke Spanish, but no one was willing to properly help or listen to me. I felt discriminated against and dismissed instead of being treated with professionalism and respect. This experience was unacceptable, unprofessional, and deeply frustrating.

I've been coming here for many years but in the past maybe 2-3 years this place definitely has gone…read moredown by a lot. To start off it's always hard to find someone to help you out and now most of their products are locked in the display cases so you need to first find an employee and then drag them to your case just to open it. They also eliminated their huge greeting card selection which was always nicely stacked and now it's just a small section with few basic cards. Not to mention CVS is always so much more expensive then other stores so if you don't have a coupon you're paying full price and then some! The only good thing is this location is open 24/7 so you can walk in anytime and get whatever you may need. Hopefully things improve at some point!

They've shrunken through out the years, the phsycial place is now half the size of what it used to…read morebe; But they do have a second location near citi bank on main street. I've been using this pharmacy for years, when it's time to pick up my refills the staff would message me on wechat app. I've had medication that needed additional paper work because my particular insurance company stopped covering it or needed special approval in order to cover it; they've helped with that. Sometimes I'm starved running doctor appointments all day and they would feed me lol they feel like visiting relatives to me when I come by so often on a regular basis lol

Small pharmacy with almost everything you have possible need (not want). Not crowded. Short lines…read moreduring weekdays. RANDOM FACTS - They can speak English, Mandarin, and Cantonese, but I can usually hear them talking in Cantonese. - Credit cards accept in purchases over $10. - Fill RX on the left, pick it up on the right (where the chairs are). - There's a 5 cents copy machine here. - They also sell Japanese condoms (Kimono, Crown, etc). - Oh, and rice cookers as well as wheelchairs. - There's a cashier's station in the front, but I was always directed to pay in the back. - They don't take manufacture coupons. - The pharmacy owner is generally very friendly.

Shop here pretty often for the convenience. I haven't had any major problems with the customer…read moreservice. The lines can get pretty long, especially if they only have one or two people in the front checking out. Not sure what happened to the self-checkout machines that they had before. It was definitely a lot more efficient before and now, it feels like they backtracked. The location is pretty clean and they usually have everything that I need in stock. Recently, they also started locking certain things up, which I imagine is due to more things being stolen. I haven't had any major problems with that but it can be a little annoying sometimes to press on the help button whenever you need to get something. There are a lot of personal things that are locked away so it's kind of awkward at times as well. My sister wanted to buy deodorant and even that was locked up. We had to press the button and wait for staff to awkwardly navigate through the various scents until we found which one we wanted.

I have to shop here sometimes but I try to avoid it- usually the staff is nice but since they have…read morelocked up items it takes forever to shop. Today I rang the bell and it didn't work. Rang a second one that didn't work. I asked a man stocking shelves to help me and he didn't even look up and said "in a minute" in a rude manner. I asked a female worker to help me and she came immediately. We passed the guy and he said "I said to wait a minute!" again rudely with a raised voice. " I told him he was rude and he protested. Come on! When people are shopping and spending what is now a ridiculous amount of money for items at your business you can't be so rude! Plus, it's their decision to lock things up and it feels like they blame the customers. I told them that I would buy it somewhere else. I can deal with a short wait but the rudeness is so unnecessary. Tired of dealing with that.

Excellent staff! There are a lot of beauty products and every vitamin you can think of. The staff…read moreare extremely helpful. The pharmacist is very knowledgable. The place is clean and very welcoming! Highly recommended!

Grand Opening, friendly staff, clean and good promotion going on.read more

Just happen to swing in there as I needed Tylenol for my migraine . Didn't need to look for parking…read moreas they had a spot right in the front of the store . Not sure if it was for customers, oh well . Very well organized and looked super clean . I remember a worker came and asked me if I needed help . Literally was in and out !!

They dont even deserve a 1 star. This is the worst pharmacy i went to. The staff are rude.read more

The customer service was not good, and I'm very disappointed with the experience. The people…read moreassisting me in the cashier section were unhelpful and did not handle the situation professionally. Communication was poor, and the overall service did not meet expectations.