Second time over 2 weeks. I stand in line and wait to find out yet again they don't have a basic narcotic prescribed. Also they can't seem to get or if they can it will take a week. What are we doing folks. Service is just not real but increase in cost is. Wow the down slope of quality anything is real read more

Techs and pharmacists are very helpful. They spoiled my dogs and helped calm them down after afternoon at groomers! Thank you read more

Walgreens - Cosmetics & Beauty Supply Near Me - Converse, Texas

Absolutely the most unprofessional and rude staff I have ever encountered at a pharmacy. I unfortunately had a prescription sent to that location, I waited three hours after my doctors visit to pickup my meds so there was ample time between visit and filling prescriptions. The staff was beyond rude and said "there's nothing I can do, you have to come back WHEN we text you. Not whenever you want." Considering I'm still very sick. FIVE HOURS LATER NO TEXT NO CALL My husband goes back later for me and the same rude woman just has a smile on her face says "yea its not here yet. We're closing in ten minutes." After I have a doctor confirm that it was sent and a time stamp of when it was sent. I sincerely hope Walgreens does an investigation on staff that obviously chose the wrong profession. read more

we live 20 miles away one way. I called. dr ordered three prescriptions. the fist they tried to charge me over $100. for a. $2. prescription, they said they would process it and the other two for me and my husbands. two hours later we arrived, they didn't have my husbands. we came home only to find out one of mine was missing. I got message his was ready. I called about my #2 med. first they tried to say it's not due until October. I said Dr changed the strength. finally pharmacy came on, he tried to tell me to take two 25 mg.....I said I'm on 50 mg capsules, he increased to 75.....that's impossible!!!! finally after four days I got message both prescriptions are ready.....very very incompetent and unconcerned......watch your meds carefully and call before you go. two trips and we'll go 80 miles for meds ordered last Wednesday......, read more

10/7/2022 Are you hoping to get your prescription? Don't go to Walgreens on 78/Crestway. Pharmacy employees are extremely rude, come and go on breaks as they please not at the posted scheduled time. EXTREMELY UNPROFESSIONAL AND UNHELPFUL!!! I don't recommend taking your business here. read more

I like how organized and clean this store is. However, something that didn't make sense to me was that all the prenatal vitamins are on the second to BOTTOM shelf. As a pregnant woman the last thing I want to do or even am able to do is bend down that far... I had to call my husband from the car to help me make a selection. Please consider your customer base while stocking items Second issue I had was that the cashier Lillian does not seem to have knowledge in the use of a cash register. I asked to use two different payment methods and she told me that was not possible. Her explanation to me for the reason it could not be done was because she has never done it.. her name tag says she joined the team in 2020.. I'm sure there are plenty of things she hasn't done since she just barely started working there. She should have asked an experienced cashier or a manager because split payments are possible anywhere read more

My husband and I were waiting in the lobby area for our vaccines this week and we saw how hard the pharmacy team works. They were very busy but handled everything very quickly and efficiently. They acknowledged everyone who walked up to the window and the drive thru and kept everything moving. Great team work. 8530 FM 78 & Crestway location Converse TX 78109 read more

Almost always a line and a long wait on they phone. No one knows how to look up a pharmacy phone number there. Transferring a prescription is considered a courtesy and the customer should be appreciative. At least that is what I was told. Their notifications are crap. This has to be the worst pharmacy that I have ever been to. They can't even get the insurance information correct. read more

Love this place. I go here to pick up a few prescriptions and I'm always greeted and thanked when I leave! It's always nice and clean, and the pharmacists+team are very on it with regards to corona protections! The pharmacist helped me out deciding which needle was the best for my needs because I was a little clueless, and asked me if I had any other questions. They also helped me get my coupon on and explained to me more how the app works! Would recommend :) read more

I'm in pain. Literally. Waiting for a prescription that they called and said was ready. I've been stuck in second place line for over a half an hour. Can't back out because someone it pulled up too close. While typing I finally got to pull to the window. Now they won't even look up to see people are out here waiting. Never going to this walgreen again. read more

This place has changed within the past year all for the bad! The pharmacist BRENDA has no clue one what she is doing, makes excuses, lies, and changes her stories! She has overstepped her "authority" as a pharmacist. I tried changing locations to pick up my prescription and she did something in the Walgreens system to where none of the pharmacists will fill my script. Once I get a hold of corporate BRENDA will only be able to fill scripts in 3rd world countries! read more

The pharmacy here is horrible. I now have to go a month without my medication because they don't know what they are doing.

DRIVE-THRU sucks. They need to hire more staff AND only the second drive thru lane. Waiting 30 plus minutes to pick up a prescription is CRAZY. Think I may take my business to the local CVS. read more

Good location, across from Walmart in case you're not in the mood to wait in lines (or if you're like me and tend to buy more than you need there). Walgreens will help you get what you need and get out! read more

Walgreens - a close up of a store sign - Cosmetics & Beauty Supply Near Me - Converse, Texas

I was in and out in record time and when you are feeling as badly as I was that is a plus. I was able to locate an employee who helped me find what I was looking for and checked me out quickly. I was on my way to feeling better in no time. read more

The dingy dirty exterior and dead bugs on the walk way have way more personality and customer service skills than the male pharmacist working 3/28/21. First and last time I'll do business at this location. Hey Mr. Pharmacist...when you are speaking to your customers, TURN AROUND AND LOOK AT THEM WHEN YOU SPEAK! So rude of you to talk to your drive thru customers with your back turned to them! Completely unprofessional! read more

I like Walgreens, but this one either needs some work, funny you would think the drive thru would be faster. WRONG. Use the drive thru if you don't want to miss a radio/tv show. You will average a 25 minute wait every time! read more

I went to this location for the first time. The best Walgreens ever. Seriously. I went to pick up photos.. unfortunately Walgreens is known to have you waiting a while. Well not this one. The 2 employees were so friendly. Like genuinely nice. In a good mood. Loved it.no attitude and loved their job. Will only be getting my photos from this location for now on. read more

Best walgreens EVER, people go out of there way to help. Very personanable.. helpful. Always go the extra mile!!