Found what I needed quickly and the cashier was very helpful. They changed the app so I couldn't figure out where the new card display was. We learned together. Parking was a breeze and it's easy to get in and out of the lot without hassle. Aisles were wide enough for walker and wheelchairs/ read more

Two horrible to describe. CVS is a boring company that is closing its in network providers to take care of health marketplace. This store is a reflection of the incompetence of the company. The stockholder should dump the stock immediately! The drive-thru window doesn't work. Takes about 30 minutes just to someone come to the counter then you have to go inside! read more

It became necessary to contact this office due to extensive problem with your pharmacy associates in Converse location. I am hoping to have your office to check in to this and contact me ASAP with solution to incompetence of your personnel in this location. Because of continues issue with refilling my prescription at this location, my doctor (Mr. Garza) decided he will no longer send the prescription electronically, so on my last visit to his office he hand written the prescription and I did made a copy before hand it to pharmacist and I am so glad that I did. it was 8 prescription in 4 pages, prescriptions were as follows : Page 1: Atorvastatin and BD pen needle Page 2 : Glimepiride and Pioglatiazone Page 3 : Synjardy and Trulicity Page 4 : Lozartan and Levemir Well I had all filled except two that pharmacist did not filled because it was not approved by insurance company because it was too early, on Tuesday Nov 8th I went to pick up the remaining prescription (Trulicity and Levemir) which pharmacist stated that they doctor did not prescribed the Trulicity, after I explained that due to extensive issues that I had with this location she told me that I had already pick it up!!!! I had to get store manager involved in this case and they had reviewed the camera and verified that it was never picked up. Why would she falsify such information and generate a bogus information about meds has been picked up? did she sell it to other clients? So I gave her a copy of the prescription but she would not fill the prescription because it is not original and they can not fill any prescription of off a copy???? Well it was not a copy when I hand it over to them 3 weeks ago. So she wanted me to call the doctor's office and ask for re-fill, I told her that I will not do that and she needs to call the doctors office and speak to them, also I made sure to let her know NOT to fax or email the doctor, and she MUST call. Yesterday, I stop by the pharmacy to pick up my prescription, but it was not ready again, the pharmacist who I spoke with before was off and other associate at this location would not take responsibility and told me that I have to come in when she is here. I realize all companies are struggling to have adequate staff at their store and it is a challenge but fulfilling incompetence individual does not help your business either. read more

I can't understand why CVS is sooo poorly managed and operated? I had several issues whiten past 1 year and if I had a choice, I defiantly will take my business elsewhere. but I have to follow the company policy that it has been directed due to our insurance coverage. This is second time that pharmacy claims that manufacturer has back ordered the Trulicity, obviously the manufacturer does not consider CVS a reputable establishment to fulfill their needs of supply. Today I visited store and I recorded the conversation with pharmacist, which claims that the doctor prescribed a wring medication????? keep in mind that this is a refill from last prescribed meds and if it was filled last time, how could that be a wrong meds????? She said that they have to fax the doctor for a new prescription. You and I know that is bunch of BULL. they never fax it in because the doctor will never see it. And that is just a excuse to get you you out of the store. In meanwhile my blood sugar has risen while the CVS and their employee could give a FUCK whether your health is in danger. While I have the proper meds, my blood sugar was controlled and now for past month that I am missing few of my meds it has risen to 250. I will sent this and the video to board of pharmacy to find out what can they do to monitor and regulate their practices. read more

Sometimes the staff is great and other times they are overwhelmed had a few hiccups here but it's close to my house so there you have it

If you have tons of time to waste waiting on a prescription, come here. If you don't have unlimited time go somewhere else. What a weird place. No wonder everyone relies on Amazon and Costco. read more

Pretty young Asian lady at the pharmacy is incredibly rude !! Also over heard her sharing that she doesn't get paid enough and gets no lunch breaks . read more

I went thru pharmacy for the COVID test and the lady was so rude, even hung up in my face. All I asked was if I was at the right location for the test. read more

I'd written asking that the drive through area be cleaned up - got a note saying they'd do that soon. Never happened. Area is nasty. The store is neat and clean but they need to clean around their areas. read more

CVS Pharmacy - Drive Thru area of Converse CVS . Reported it once- never got it cleaned up. Looks ratty. - Drugstores Near Me - Converse, Texas

This is regarding CVS pharmacy #6955 located at 8027 Kitty Hawk, Converse, TX I called the pharmacy as I needed a rapid Covid test as one of my co-workers texted me she has Covid and that I should get tested. I called first and was told by the pharmacist that they were out of stock in the pharmacy but she said they might have some at the front desk so she transferred my call. The clerk said they did and I said I would come by shortly to pick it up. As I was not sure if I had Covid, I made certain I wore a mask. As soon as I approached the front desk, the clerk named Kim told me that I "should not be there at all!" She looked angrily at me. I told her I was not even sure I had it but had no one to pick up a test for me. She repeated, "You should not be here". By the way, she was not wearing a mask as I was. I said I needed to test and paid her. I went back to the pharmacy and reported this to the pharmacist. She apologized and said she would tell the manager on Monday. As I was walking out, I did stop by the front desk and told Kim I had reported her. She once again told me to "leave as I should not be there. I was humiliated and hurt as there were other customers around. I called the pharmacist back and told her I was writing the their corporate headquarters. This was a blatant act of discrimination. If Kim is so concerned about catching Covid why was she not wearing a mask and why is she even working at a pharmacy!!! read more

The pharmacy tech named Melissa is by far the NUMBER ONE REASON me and my family will never come back here. (as long as she's employed by CVS anyway) Every time we go there she messes something up and the wait time is astronomical. My wife is pregnant and has to take progesterone injections daily. When she asked for a package of syringe's MELISSA said that "she didn't feel comfortable" selling my wife the syringes. Mind you that she was trying to purchase intra-muscular syringes and NOT intravenous syringes! Anything that you say to Melissa is met with a response of,.. uhhhhhh..... and a confused spaced out look on her face. The fact that she's allowed around people's medications when she continuously misspelled my wife's 4 letter name multiple times is mind boggling to me. I genuinely feel sorry for her supervisors because I cant imagine how much of their day is spent "cleaning up her messes" when they instead could be doing another more "meaningful and productive" task. Hate that we have to drive further to the next available CVS but I'm sure it will still take less time to drive further than to having to wait for Melissa to learn how to spell... read more

The pharmacy staff always seem so rude and put out. Whether there is a line outside or inside or not, it takes at least 10 mins. To drop off a script, to even talk to someone about something, to pick up, whatever the case. Just sucks. The rest of the CVS is awesome and great and clean and friendly, just the pharmacy is so off putting. read more

I like this CVS. It's clean, the pharmacists and store checkers are friendly and it's not usually too busy. I think it's a little pricey but they sometimes have sales... Also, if you always use your cvs card, you can really rack up some good rewards! read more

I am very disappointed with the process in getting a prescription. They were rude, had me wait a long time to get medication that was called in two hours before I arrived. read more

Yaaaa finally got a CVS close to the House it's a new store just open last Sunday. I went in the store and it has that awsome new smell every one in here is very polite so far I hope they stay this way. It's very interesting now what is going to happens now since there is a Walgreens right across the street two big names in compation. Well we will see??????? read more

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Thanks Griselda for the most painless flu shot I've ever received! Totally worth paying full price for, even though I get them for free at work. read more

I switched all my prescriptions from another competitor pharmacy to here about 6 months ago. CVS is professional in every way. I'm very happy with everything at this store. The CVS app is fantastic getting prescriptions done with little effort on my part. I get a relaxed feeling while there which is the opposite where I previously was. Keep up the good work everyone as it is noticed and appreciated! read more

Nice CVS. I believe it's brand new so it's very clean. Good selection of items. Good for a quick stop. Friendly staff. Pricey - but all CVS stores are. read more