I have lived in Canyon Lake for several years. Today was…read morethe worst experience I ever had. I broke my foot while on vacation. I went to my GP and ended up with a rx for my pain . The pharmacist was so incredibly rude, refused to fill or transfer my rx to someone else. When I asked why she LIED, said that she called the other two pharmacies in our area and tried to tell me that she found out that I was getting narcotics from all 3 pharmacies in town. Not possible first of all because narcotics go into a database and she would automatically be able to see anywhere that I have not gotten any other narcotics. Also I can't possibly even do that because any doctor can also see that. I believe they are breaking the law on two things. 1. Calling other pharmacies and talking about me I believe breaks HIPPA laws. 2. She is refusing to follow Doctors orders and told me she just doesn't want to do it because she doesn't like me! Also 3 years ago I almost died because they didn't do their job and I was unresponsive and taken to the hospital. That tells me they didn't check for drug interactions! Please please, do not trust them with your life, nor your privacy. Oh, and yes I recorded the call and have her saying she called other pharmacies and talked to them about me. Thank God I have an attorney in the family lol. When karma hits you ma'am, I hope you remember my name and it never leaves your head Edit: so I talked with our attorney in the family and unfortunately it's past the statute of limitations. However what I can do is file a complaint with the Board of Pharmacists and it will stay on her permanent record. I urge anybody else who has had to deal with her abhorrent and unprofessional behavior do the same. The more people that file misconduct or any other complaints to the board of pharmacists the better. This can get her license revoked! And she can no longer put people's lives in danger nor their privacy . This woman's lack of compassion, unethical and irresponsible practices will stop and she will never practice as a pharmacist will stop and nobody will ever have to go through the pain and suffering I have gone through. Actually I'm going to call our family attorney and see if I can sue her for pain and suffering personally. Also I will come back with another edit and leave the link for the Texas board of pharmacists

So, we're from iutta town on vacation and I hurt my back on the river. I needed relief, so after…read morecalling my NP, I needed a pharmacy. And, like a sign from above these guys popped up. After the pharmacist calling and verifying my prescription and information, she said she was getting right on it. Within 30 minutes, I received a text that it was ready! Zoom I go and pull right up to the window, and was met by a friendly face named Gabby, she helped me with a few other things that we needed and the pharmacist came to speak with me. Both ladies were extremely friendly and made me feel better already! Thanks to your staff and keep up the great work!!

They're very personable and professional and a real pleasure to do business with. I highly…read morerecommend this pharmacy.

I can't believe how I've subjected myself to the typical "big franchise" pharmacies over the years…read morewhere customers are simply faceless numbers expected to stand in endless lines to deal with a myriad of ever changing pharmacy staff. Thankfully though I finally discovered Spring Branch pharmacy which is the total opposite which is no doubt because it's an individually owned pharmacy that takes a great deal of personal pride in its service. It is very efficient and well organized, but it's the fantastic, stable staff which makes all the difference! They're not only super friendly, they're extremely efficient and helpful. In fact there's such a friendly atmosphere at this pharmacy that customers are recognized the moment they step in the door. How often does that happen these days?! Consequently I'm rating this pharmacy 5 stars but wish I could give them even more!

This pharmacy is awesome! Fast, service and super friendly staff. Love the ease of the drive thru…read more Highly recommend

They are fantastic and always friendly. They are always willing to work with you to get you the…read morebest price on prescriptions.

We had so many problems with Walgreens and Walmart. A couple of times, I had to educate the…read morepharmacies on interpreting a prescription. At 10-minute it is what they say. 10-minutes or less. My clinic is next to the pharmacy. I drive over after my appointment, and the medicine is ready. They have been accommodating with the Ozempic. It is in short supply, but they keep me supplied. The pharmacist and staff are very friendly and efficient. They know my name.

I love 10 minute pharmacy, your prescriptions are actually ready in 10 minutes unlike H-E-B and…read moreWalmart. The staff actually knows your name if you actually get a free bottle of water from them. It is a nice Hometown pharmacy we've been going since they opened and will continue to get our business from here on out we highly recommend them.

Prescription ready as ordered and ready in short time. I use them for my eye drops. The extra…read moredistance is worth the trip.

I'm tired of waiting 30-40 minutes at Walgreens ( whether in line or drive through) so moved to a…read moresmall pharmacy. Have had great experience at this pharmacy. I always get my medication immediately or if I have to wait it is never more than 5 minutes. They have a drive through window and when I have my pups they get a treat. Closed on Sunday and until 3pm on Saturday. But short hours aren't a problem at this point in my otherwise healthy life.

Staff and pharmacist are wonderful; however, I have had a couple of occasions when pharmacy is…read moreclosed during normal hours for reasons other than lunch. This makes picking up prescriptions difficult, at times.

Excellent customer service. Great addition to our local community where you feel valued as a…read moreconsumer.Abdul helped with a personalized weight loss program and also did a review of my medications. His recommendations have my physical and mental wellness back on the right path. My A1C has dropped back to normal range, something I never thought would happen. Thank you Abdul

This is for the Shertz location. This place has horrible communication, and will charge you for…read morethings you did not authorize. The first time they sent my medicine, it arrived with 2 stickers on the package- one saying refrigeration required, and one saying refrigeration not required. Their carelessness will cause someone to ruin their medication. I later submitted a refill request, and chose pick up, yet they shipped it to my house which costs an additional $20. I called and emailed them explaining that I specifically chose pick up because I was off work that day, and that I wanted the shipping refunded. They did not even acknowledge my concern. They also chose a flavor for my compounded meds that I never requested, then acted like I asked for it. Needless to say, I switched pharmacies. Don't waste your time here. HEB has a compounding service, and they have locations all over town so you don't have to pay for shipping. They were also $4 cheaper.

Compounding pharmacy recommended by our provider. Fast, efficient and really nice staff.read more

This is the most efficient pharmacy I have dealt with. Every time I go there it's fast service and…read morefriendly staff.

For anyone who doesn't already know, Gruene Road Pharmacy is a Compound Pharmacy. Meaning, when…read moreyour cat has a difficult to treat UTI, and the 1 antibiotic that works must be custom made, this is your place! Not only that, our feline specialist is in SA, and we were originally going to have to drive to medical center for the antibiotic (we live about 2 miles from Gruene Road Pharmacy). It was going to take about 4 days for them to make, and our cat had already went to the ER after nearly becoming septic from his UTI. I'm training to be a provider (for people) myself, so I knew that Gruene Road could compound medications, but for a cat? Now, Sir Skittles seems to be doing better than ever!! We are so thankful for Gruene Road Pharmacy!! Without them, who knows how Sir Skittles would be, or me for that matter, after driving back and forth to the medical center. Thank you for what you do!!