Ugh. A review I'd rather not do... but I've been waiting for a half hour for a scheduled flu shot…read more This has given me a few minutes to think. The bathroom is filthy. I don't know if that's just something they don't do ... regularly ... or just lots of folks with diarrhea this time of year. Or clients too ignorant and clog the John with towels... anyway. Pretty unhappy. Big Store ... chocked full of stuff nobody needs.

if i could leave zero stars, i would. this pharmacy needs to learn the value of answering the…read morephone!!!!!

This is the most pleasant and helpful pharmacy I have been to in the area. I had been going to…read moreWalgreens for many years and they kept getting worse. I finally decided to transfer to Rite Aid. Lauren is very friendly and so is the pharmacist.

Staff is always friendly and helpful. The pharmacist is always available to answer questions, And…read moretheir prices are cheaper than CVS

I want to shout out Felicia in the pharmacy!! I stepped on a nail. In a 1800s style home! I was in…read morea panic because I haven't been updated on my tetanus shot. She acted quickly, gave me the vaccine. ALL while running that pharmacy! This woman deserves recognition, give her a paid vacation if you can because right there is the glue to your pharmacy! She really eased my mind. Other cvs pharmacies wanted me to wait until Monday and schedule online. With something this serious she was on top of things! Thank you so much Felicia again I seriously appreciate you!

Pharmacy is the worst. They take a long time to fill prescriptions and they've told us they're…read moreready at times when they aren't.

THE WORST - Terrible service at the front end. Long wait times for the pharmacy on the phone. Hung…read moreup on 2 times at the same store a minute and a half apart after not being able to get through to the pharmacy. Asked for manager and was told he was in a meeting & she would not interrupt him. Called the corporate office about the experience & had two nice women that escalated my call to Melissa who was exactly the same, hung up on again! Thank you for nothing except rudeness, overly disrespectfulness, & a final interaction with all CVS'. Thank God there's Walgreen's!

Trying to call cvs is a nightmare getting ahold of the pharmacy. You have to go through tons of…read moremenu options and talk to non human operators that just send you to voicemail if you need to speak to the pharmacy. I finally got through choosing another option and the lady said she couldn't help me, That she couldn't transfer my prescription because they were too busy. I'm extremely sick and needed antibiotics and had an emergency and couldn't make it to the other pharmacy in time, they had over 3 hrs til they closed and kept putting me on hold til the other pharmacy was closed and I was too late to transfer the prescription anywhere else.

rospective patients, BEWARE!…read more Let me be abundantly clear: I will never set foot in this pharmacy again. The pharmacy technician, Belle, couldn't even muster basic professionalism. Normally, I'd attach "CPhT" to her name out of respect, but frankly, I have no idea if she's even passed her PTCE or if she's capable of it. Her combative attitude was completely unprovoked, yet she took zero accountability for her behavior. To make matters worse, the so-called pharmacist in charge, Katie, didn't have the backbone to address Belle's egregious conduct or her inability to respect healthy boundaries. Also, good luck escalating your concerns, because district manager David Flammia is apparently unreachable, which says everything you need to know about his ability to effectively manage this location. So unless you're a connoisseur of emotional abuse, delighting in being demeaned by someone as hostile and intimidating as Belle, do yourself a favor and steer clear of this pharmacy. Her behavior isn't just unprofessional; it's a calculated and aggressive attempt to belittle and impugn the intelligence of anyone who has the misfortune of dealing with her. Her actions make it painfully clear she's unfit for a role requiring empathy and care, turning this pharmacy into something more akin to a hostile interrogation chamber than a place where people can feel safe getting the medications they need. If you've been treated poorly here, I strongly recommend filing a formal complaint with the pharmacy's corporate office (1-800-853-3033) or the Virginia Board of Pharmacy (804-367-4456).

A close family member had left the ER and they sent in the prescription to Kroger in Chester, VA…read more As with other previous prescriptions when ready ; they will text you. The prescription was sent at 1:45pm on a Sunday 3 1/2 later the stated it was in progress, with an understanding it will be ready in a few. Well, no other text came so family called to see was it ready to be picked up. We were wondering because we had not heard anything This truly sarcastic young man proceeds to say, well you should have called earlier because you aren't someone special who has high regard over 100 other people waiting for theirs. Matter of fact, if y'all think you can get here in 11 minutes before we close I will have it ready. Non professional and ignorant; I was angry beyond measure. It was a disgrace. I wonder how he would have felt if this was his family member being verbally abused. People in this business have to be caring in whatever capacity. I loved everything about Kroger. But, when it comes to a person in extreme pain and need those pills for relief; but instead get ridiculed is horrible. There is a certain way you reach people. It's the courtesy of the individual. Just because this is your profession; you do not know the physical pain that they feel or the family that have to see their loved ones suffer. Then, having an absurd employee acting liking this

Once upon a time I was in Rite Aid bored and bought The Jacksons "Destiny" cd. It was 2007 and I…read morewanted to shake my body down to the ground. I got in the car went to rip the plastic off the jewel case and noticed there was none nor was there a cd. When I tried to get a refund I got accused of stealing turned mine eyes towards CVS. Since then I've been to more Duane Reade's than Rite Aids. Until on "Saturday night" I really wanted dental floss.* Here I was in Rite Aid, floss in hand behind two people going through it. When they got to the register to buy tobacco, the cashier asked for both if their id's and I'd never seen that. They didn't have an id between them so they stormed out in a huff. No straw purchases here. It was then my turn. I found the cashier to very pleasant, considering what must have been a stressful day. I bade her goodnight and thought that the minimum wage for Virginia should be raised and they we can truly dance and shout. *Little Red Corvette

This is directed towards the pharmacy department not only are they rude, but they also will never…read moreanswer the phone for you and whatever you do make sure you put your prescription in a couple days in advance because they take their sweet time getting your stuff to you and you can never get them on the phone! I transferred pharmacies ASAP

This Neighborhood Walmart is terrible. It's Saturday 11/9/24, just after 4pm and the only self…read morecheckout line for their check out bins stretches all the way down to their pharmacy. I asked the manager there "Lisa" to open up the other self checkout bins, and she just wave up and down like I was an annoyance. This store is in desperate need of an upper management change because I have complained for months about this store in other reviews and about the lack of merchandise out on the floor and the lousy customer service in terms of huge lines especially on a busy days like Saturday. See photos. Notice the photo where the cashier line states it's open and there is no cashier. ? The other photos are customers waiting in line all the way back near the pharmacy and they (Lisa) won't even acknowledge my customer complaint by opening their other 3 self service checkout bins.

This Walmart on 5700 Hopkins Rd is terrible. Sells compromised severely dented cans of goods…read morethinking it is okay to do this and charge full price. These types of items need to be taken off the shelves. They also give you dented cans when you use their delivery system thinking you won't complain because it is a pain to return them...oh, wait, they do not allow you to return anything at that store so you have to travel farther to another location. Also, purchased a pack of pork chops on the 9th of January, put in the fridge to use for dinner the following evening. I opened the fridge the morning of the 10th and smelt something rotten. This pack had a sell by date of the 13th...I was spoilt and I had to throw it out wasting my money. They took most of the manned cash registers from us forcing us to use self-checkouts. They installed so many self-checkouts but keep the majority of them closed making people wait in very long lines. I watched a video from a man who weighed a bag of potatoes marked it was 5lbs. The bag showed it was around 3lbs. I tried this myself and he was right! Walmart is trying to trick customers to think they are actually getting what the item is marketed as. Buyer BEWARE! Walmart, you suck! Money grubbing, power hungry crimi#@ls. Hell loves thieves. I will never buy 'treated' meats or produce and vegetables from you again. There are other stores, maybe a bit pricier but not selling dangerously spoilt food.

10/28/21: I stopped by to get a few things before heading home. No one greeted me as I walked in…read more That's fine and dandy. I walked around and picked up a few items. The store was tidy and clean. Everything was easy to find. The store was very bright and I enjoyed my shopping experience. They have a CVS Minute Clinic here, but it was closed when I got there. Outside, they had an area set up for people who were coming for Covid tests. It was really well organized. William checked me out. He wasn't rude but wasn't friendly either. I was in and out in no time. I will definitely go back.

Very poor customer service. Lacks problem solving abilities and accountability. 0 starsread more

DISGUSTING. This was in the men's stall TODAY. Either whoever is cleaning the bathrooms saw this…read moreand did nothing, or nobody is cleaning the bathrooms.

Thanks for drive up pharmacy & open 24 hours! Just left the…read moredr and wanted to get my meds and go home. Service was quick & efficient