Sometimes they "hold" my prescription. I have reviewed my records and this has not always been a…read moreconsistent practice. Even when they don't "hold" it they take about 48-72 hours to refill prescriptions. Truly inconvenient. I don't need to have my Dr. filled medications held creating inconveniences and requiring special trips. They also do not communicate to let you know, their text system is down, and their website does a poor job of managing. After I pick up my script I'm moving on.

. This is the worst pharmacy I've ever had to deal with. Their "rules" change everytime a question…read moreis asked. Drugs are never in stock. They seem to enjoy making you wait days for controlled substances & then make you feel like a junkie when you get upset about it. When a 30 day script is due, but they are "working on it" for 4 days? This is perfectly acceptable in their world & have no clue why this would upset you. I get things happen, but EVERY MONTH???? They are either ignorant or incompetent, but i think its both. I've worked in a pharmacy and been on these needs 20+ years, yet I'm treated like a ignorant junkie child who can't understand the simplest of concepts.

Pharmacy still going strong, Still got great Service at the Pharmacy, needed prio auth and the…read morePharmacist was able to move things along with help from my Dr. Office.

I come here for all my prescriptions and I never had an issue. I also like coming here to take…read moreadvantage of some of their sale items. For me this store is perfect for my candy fix.

Everything about this place sucks !!! It's no reason why I stood in the photo line today for almost…read more30 , especially when there were 3 ppl working in the area ???? Nobody seemed to have a designated job everybody was just everywhere! It was also very weird that the one worker divine could not keep up with anyone's name even after he had just asked for it , there were ppl in line with small children who started getting restless... it was just awful , I would have been nice if someone would have stepped up to get some type of order

This was a very good store at one time however nobody ever answers the phone in the pharmacy, no…read morematter what time you call you're on hold over 40 minutes then the call is redirected to their help center. Why not add a person to help with phone calls and the pick up window which is also slow. I have gotten in the car and drove over still on hold, this is unacceptable service and I will be transferring my scripts. I could understand if it was once in a while or during certain busy hours, but this is all day long, no matter what day. Who has 40 plus minutes to sit on hold and wait to only get redirected and have to leave a message on their voice mail anyways. It's very frustrating and there are many other pharmacies that will answer your call. Bye Walgreens

I come to this Walmart when the Walmart on Sheridan doesn't have something I'm looking for. So not…read morevery often. But I was out here recently looking for a very specific cleaning product, and they actually had it in a well organized aisle. Overall this Walmart tends to not be quite as busy as the one on Sheridan. But that's probably because it's not in the middle of a busy residential area. Overall at Walmart, and it's fine. I do a pretty good job with the Covid protocols here. Update 110 2021

Trust the reviews. This store is in rough shape. Not physically, but managerial. Inventory stock #s…read moreoften wrong. Employees hard to find. But worst of all, it takes upwards of an HOUR for a curbside pickup order to be brought out. If you're not going to staff sufficiently for pickup orders, at least let us go inside to pick up like a few years ago.

Have been going to CVS for years. I have received my vaccines for flu and Covid this year. Trinh…read moreadministered both injections with skill and minima discomfort. Trinh has always been a well organized and dedicated employee with excellen customer skill.

I drove out of my way to the CVS for a freebie on my CVS card that was out of stock at my local…read moreCVS. It was out of stock here but Rob was a great help! He gave me the option to try another location or sign up for the care pass and have it mailed for free. He explained many of the benefits of the care pass, as well as my option to cancel if I don't need it once my trial is ending. The carepass came with a $10 reward for signing up so I browsed half of the store. They had more things than my local CVS and it was very clean/organized. With my $10 coupon and some other promotions, I spent less than $2 and got 8 packs of floss and 150 pack of floss picks that my son prefers to use. Rob was so friendly and helpful/knowledgeable and the store was so nice I was surprised to come here and see the low overall rating. It was a great shopping experience in my book!

Slow, cant fill compleat scrips. 8 days to get 10 pills of 180 pill script. Be ready for 10-20…read moremin. Phone hold. Instore pickup 15-30 min. Waiting inline

This review is for the Pharmacy specifically, and for the Walgreens app…read more This pharmacy used to be open 24/7, which was a dream for anyone who works odd hours. I happen to work overnights, and ever since the Covid Era this pharmacy has had limited hours and staff. I used to be able to pick up my prescriptions before or after work - but not anymore. Now, they're closed when I wake up for work and they don't open until three hours after I get out of work. Because I am an adult with a life and other obligations: it is difficult for me to get to Walgreens to pick up my prescription at the very moment it is ready. I recently went into the pharmacy to pick up a script that the app said was ready and - they had cancelled it because I 'did not pick it up in time.' This is not the first time that this has happened to me. I promise I am not lazy, it is just impossible for me to get there the same day. If I have to wait a couple of days - screw me, I guess, because then the prescription has been cancelled and I have to wait 45+ minutes in the store for them to fill it again. On my most-recent trip, the cashier was...and I'm sorry to say this, but I didn't get her name...a hood-rat looking young woman. She had a bad dye job, too-dark makeup, and a nasty attitude. I'd ask her a question ('How long after a prescription is ready do you cancel if it it isn't picked up?') and she'd respond with rolled eyes and an unrelated question ('Did you wanna wait for it or nah?') She mumbled a lot, too: not just to herself but also while speaking to me. She was barely audible, except when I said: 'No, don't bother filling it, I'm not waiting,' and I turned to walk away. Then is when she SCREAMED: 'Well that was rude!!!' Oh, I was rude? For expecting to pick up my prescription that the app said was ready & waiting to be picked up? Alright, then. I filed a complaint about her on the Walgreens site. I moved my prescriptions elsewhere. This pharmacy is a joke. The app is annoying. You can either enable or disable notifications. If you don't enable notifications then you aren't notified when your prescriptions are ready. And a lot of times, you'll get a 'Your prescription is processing' notification, then a 'Your prescription is ready' notification immediately followed by a 'Your prescription is delayed' notification - and then no further notifications, so you have no idea whether your prescription is ready or or not unless you call the pharmacy. I've called the pharmacy - the typical wait time to speak to a live human (not even a pharmacist - just a cashier) is one hour. And If you do enable notifications then you will be notified when your prescriptions are ready BUT you'll also get notifications for when sunscreen is on sale, or what Memorial Day groceries deals are happening, and MORE notifications for every other item that is on sale.

With Rite aid closing I switched over to this Walgreens and I will now be switching to CVS…read morepharmacy. The staff at this location is extremely rude especially the pharmacist. I'm on an anti-nausea medication that I had called in 6 days ago, when I went to pick it up I got told it would be ready tomorrow so I went back the next day and again I was told it would be in tomorrow and or they have to order it and that went on for 6 days. Today I went to see if it came in (I really need this med because I've been puking the last couple days without it) and I was waiting at the window in the drive thru and I heard the pharmacist tell the employee I was taking to, to "move me along I was was taking up to much time" so I replied that I had been there everyday for the last 6 days to get my medication. Every time I've come this same pharmacist has given me a hard time. I called in 2 of my medications 5 days ago and it still took an hour for them to get my meds and the 1 bottle was supposed to be a 90 day and I only got 15 pills, they had 5 days to have it ready and they called me to let me know it was ready for pickup.

Not following New York State regulations regarding the COVID vaccine. I was told I didn't qualify…read morefor the vaccine despite the governor's executive order. Instead the pharmacist told me to take vitamin D.

The best pharmacy in WNY! Family owned and they are such good people! I worked here years ago as…read morea Pharmacy Technician and the family is by far the best business you could possibly ever ask to be apart of. They care about their employees, your family and most importantly, the patients. Your Prescriptions are filled as soon as they come in, unheard of at almost every other pharmacy. There is zero drama for work environment and everyone works as a team. They also offer delivery.

My family gave all our doctors their name. Even when I was living in a place that told me I…read morecouldn't use the. At one of my doctors appointment I gave them Tile Pharmacy' detail. Thinking how I was there as Independent I was going to use that right. With Tile having delivery when the weather was better I could go and pick up my medication and of course do some shopping in their wonderful shop area. I like buying my cards there because most of the time it was only me back there looking for a special card. You never have the special quite time at any other store. I am now 73 years young and the young ladies that work there instead of their dad they are just as pleasant as he. You would not be disappointed especially if you enjoy the personality that they all share.

Everyone shops at Tops once in their lifetime!this Tops is so great on customer service the…read moreassistant manager Monique has so much patience with people and always makes sure the customer is satisfied the cashier Andrea is always happy and goes out of her way to help customers and some customers you have to have alot of patience I recommend this store if you are in the area stop by You won't be disappointed God Bless Debbie

workers were very disrespectful, pushy and rude. a manager named christina was being clumbsy and…read morewas putting my grandmothers items in bags, then was uncarefully and carelessly tossing the bags to the counter and spilled a container of blueberries and instead of asking another worker to get another container, she rudely told me to get blueberries and was loud and disruptive, and was speaking too quickly for me to understand. i accidentally got the wrong ones, and she yelled at me for grabbing the wrong ones. meanwhile my aunt was using the self-checkout and the worker there kept rushing her and asked three different times if she scanned a different product because she was checking her phone. never coming to this tops again its disgusting and everyone is disrespectful.