This is a terrific example of a well run small business. Brenda (owner) and Debbie are both very…read moreknowledgeable about skin and everything related to it. No products are pushed on you, but you will probably want to buy them anyway because you will look and feel great after a facial. Next to Gordon James photography on Niagara Falls Blvd near Eggert. Open Tue-Sat. Easy parking in front.

Truly the best Aesthetician in WNY. Brenda is so knowledgeable and teaches her clients how to have…read morebeautiful skin. I recommend her services!

Amazing customer service! Amy and Maria were phenomenal!! Amy helped me pick out a great scent and…read moreMaria honored a coupon I had just received in the mail that went to the wrong address! They were both excellent!! lower level!!!!

So, I definitely love their hand soaps, candles, and a few body sprays because I'm pretty sure…read moresomeone brainwashed me when I was a teenager. Haha. I will always get excited when their overpriced merchandise goes on sale, and I'll probably buy some. Other than the few items listed above, I don't really care for any additional products.

This is not the closest Ulta location to me but I was at the Walden Galleria Mall and decided to…read morestop at this brand new location that is nearby the mall that just opened in Nov 2024. It's a beautiful store. Upon entering, I wasn't welcomed at all. I had an online return and the associate that took care of me was inhospitable and incredulous in certain ways. She asked me if I used the product and I said no, I didn't even open it. I explained that after I ordered it online that it was on sale a few days later for half off on a beauty steal so I bought it again then. It was approximately $100.00 eye cream so naturally I'd want it for the cheaper half off price. The associate then proceeded to open the sealed box, take the eye cream out of the box, open it and take the white covered tab off after opening it. I said, can I ask why you asked me if I used it if you were going to proceed to open it anyways? To me, that now can't be sold as she opened it. The manager was standing nearby for the return approval and kindly explained that they can't sell something if it was used. To me, opening a sealed box, then opening the eye cream itself, taking the white covered tab off exposing it seems ridiculous, now unusable and unsellable after the associate clearly saw that it was not opened and she asked me if I used it! WHY even ask the customer that if you're going to open it anyways?! It's laughable and doesn't make any sense! The manager was kind and friendly however the associate needs extensive customer service training and maybe shouldn't even be in that arena of work. I'm a diamond member and will still continue to shop at Ulta just probably not at this location unfortunately.

Worst and I mean THE WORST ulta I have ever been to. There's never staff around to help, no one…read moreknows what's going on majority of the time. Just shut this down. I'd rather make the 20 minute drive to Amherst or Williamsville.

Made an appointment 3 weeks in advance for a full face makeup. They called me 3 minutes before my…read moreappointment to tell me the employee was a "no call no show" and her shift was ending so they wouldn't be able to accommodate. They were also supposed to call 1-2 days prior to confirm my appointment and never did.

The girls working there were really helpful and nice. I was in and out very fast with their help…read more I'm not too much of a window shopper. I'm usually on a mission with what I want or an idea of it, so they help me get in and out fast which is perfect for me. I hate crowds and lines so if I have to stay in a place too long I won't shop there.

Sometimes they "hold" my prescription. I have reviewed my records and this has not always been a…read moreconsistent practice. Even when they don't "hold" it they take about 48-72 hours to refill prescriptions. Truly inconvenient. I don't need to have my Dr. filled medications held creating inconveniences and requiring special trips. They also do not communicate to let you know, their text system is down, and their website does a poor job of managing. After I pick up my script I'm moving on.

. This is the worst pharmacy I've ever had to deal with. Their "rules" change everytime a question…read moreis asked. Drugs are never in stock. They seem to enjoy making you wait days for controlled substances & then make you feel like a junkie when you get upset about it. When a 30 day script is due, but they are "working on it" for 4 days? This is perfectly acceptable in their world & have no clue why this would upset you. I get things happen, but EVERY MONTH???? They are either ignorant or incompetent, but i think its both. I've worked in a pharmacy and been on these needs 20+ years, yet I'm treated like a ignorant junkie child who can't understand the simplest of concepts.

Amazing. So, I travel for work, and I make an effort to go to Lush wherever I end up because each…read morelocation is set up different. I really enjoy LUSH's products and the staff has an uncanny ability to always be helpful and knowledgeable about their products. This Buffalo location is pretty large in comparison to some locations I have been to (many!) and they always have almost everything in stock (with the exception of Don't Look At Me mask, but I think that's a given due to its short shelf life). If you haven't been here, please check it out. Samples galore, friendly people and animal/environment friendly products that are awesome for your skin/body/hair!!!

They know me and my service dog by name here and even knew me enough to comment on the fact I…read morechanged my hair. Every time I come here it doesn't matter who is working everyone is always upbeat and very helpful, they know the store and all the products pretty well and they always have a special product that goes to a cause or charity. They have a wide variety of products from makeup/ perfumes to shower/bath products and even self care like mouthwash/ toothpaste tabs, lotions and deodorants! I bought 8 items for $63.64