I needed extra FOBS for my car. Technician showed up and programmed two FOBS. After programming,…read morethe technician said that he is not able to cut the entry key that is part of the FOB and then gave me an excuse that he provides the FOB, not the key. The entry key is part of the FOB and an important part of a working FOB. He told me that I now need to go to a dealer to have the keys cut which means extra time and money. I will never use this service again and would recommend others find a place that actually completes the work correctly.

Super helpful! Even had to run to the shop to get the right handle but was super fast and got the…read morejob done!

Wow. Called to ask for assistance in opening WWI era toolbox. Rob answered. I texted pictures over…read moreto him and he called right back with the solution. So helpful. I am delighted.

Very fast and friendly service. Came equipped with everything necessary to change all of my locks…read moreas well as replace some of my broken door knobs. Highly recommend.

I needed a stuck front doorknob fixed. They were quick to send me a quote and had someone out to my…read morehouse within an hour or so. The tech, Artie, was nice and completed the job in about thirty minutes. That said, the amount I was charged seemed really high, and was far above what I was originally quoted. I paid but made it clear I was not happy. Violet, a manager, contacted me about my complaint and refunded some of the charges, for a final amount that was much more in line, IMO, with the amount of work that was done. For that, I commend them.

Everything you would like from a locksmith. We needed some locks re-keyed. The woman who answered…read morethe phone was professional. The prices I were quoted were flat fees rather than hourly, and they were competitive versus the competition. Even better, this leads to no surprises at billing time. Josh arrived within my preferred one hour time frame. He was professional, friendly, (and since I was curious) informative. He did everything right--even after bumping into a small puzzle of a problem--with patience and grace. You might say, "Your points are granted. But nevertheless, why 5 stars rather than 4?" You got me there. Really, what else could they have done for the extra star? "They could have offered you a beer." Yes indeed they could have. Therefore I offer this qualification of my five star review: Don't contact them if you were expecting a free beer.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I sent out a free estimate request via Yelp and received far too many responses…read more My primary, evidently probable Yelp Elite and Yelp All-Star review are based on Yelp and my communication with the owner Shay. Perhaps he is of Irish heritage, I never had the opportunity to find out 1) I have seen over 300 photographs of his work This man is the very BEST if you are only looking for a handyman or have no assistance from even an essentially useless husband in the paint or a long hair clogged shower drain 2) Shay is a LIAR I appreciate that he was willing to drive out to The suburbs of Chicago from all the way East in Logan Square His estimate is NOT free as Yelp guaranteed He requires photographs (easy peasy) of the locks as well as *$45* to even come out to take a look He broke the Yelp Guarantee right there Chicago Locksmiths should be banned from Yelp same as nobody should have voted for Trump. There were zero good choices but at least ond was NOT a babbling dementia suffering 90 yeat old 3) Shay claims the his primary concern is home and auto safety If that were actually true then with photos in hand he has zero reason to have a $45 fee to take a look I have zero reason to take issue with Shay - especially his quality of work All that I know is that Shay LIED to Yelp in order to gain business and if that works for him, then I do not give a fxck I shall not be used I have Elite and All-Star status that I EARNED with Yelp and followers Every single one of my Yelp reviews are shared with Google I sincerely hope that my review discourages anybody and everybody from hiring Chicago Locksmiths

I'm so grateful for this company. I was involved in a violent domestic situation which required me…read moreto have my locks changed immediately. They went out of their way and made an exception to come change my locks and arrived within a half hour of my call. The gentleman and his son that arrived were so sweet and caring and very down to earth. I can't express enough how their kindness and generosity helped give me added peace of mind and security. I highly recommend reaching out to Gordon and Backhus Glass and Lock. Thank you again so much!

From the owner: Locksmith Services, Lock Installation, Re-Keys, Master Key Systemsread more

I was super impressed with the work they did. I was stranded after locking my only set of keys in…read moremy car. Due to a miscommunication with my car insurance it took over 3 hours to get someone to help me. However, once I got in contact with the company directly they got to me asap and unlocked my car in less than 30 seconds. I mentioned over the phone how long I had been waiting and the brought me some food! It was an incredibly kind gesture that made me feel better on a stressful day.

From the owner: Security Lock Inc. provides locksmith services, security cameras, and door accessibility services…read morein the Rochelle, IL area.

Changed all my locks and whatever else he did, everything closes so much easier and better.read more

I went in so distressed, having lost the key to my safe. David and everyone else were so friendly…read moreand Mike solved my problem in a matter of minutes. I highly recommend Citadel Lock!