Friendly. Correctly diagnose my problem over the phone. Fixed in less than 10 minutes the next day.read more

I highly recommend Walden's Lock Service! I locked myself out of my home, and the police couldn't…read moreopen my door, and none of the other locksmiths I called returned my call. It was Sunday, and desperate, I called Walden's lock service despite the fact he was closed. Fortunately, he had compassion for my situation and made the time to drive out as soon as possible. He came and opened my lock, only charging me an extra $20 for the emergency service call. If you have to change locks or get locked out, you can't find a more honest and friendly locksmith.

I drive a 1978 Volvo and, long story short, lost the key to the gas cap. I called and was able to…read morebring my car to the Oswego location that same Saturday afternoon, where I was met by the owner, who unlocked the cap within ten minutes. This was the third locksmith I had gone to (the previous two were unable to pick the lock). The service great, and I would highly recommend this company! Note, I will also be posting this review on Google.

Changed all my locks and whatever else he did, everything closes so much easier and better.read more

I'm so grateful for this company. I was involved in a violent domestic situation which required me…read moreto have my locks changed immediately. They went out of their way and made an exception to come change my locks and arrived within a half hour of my call. The gentleman and his son that arrived were so sweet and caring and very down to earth. I can't express enough how their kindness and generosity helped give me added peace of mind and security. I highly recommend reaching out to Gordon and Backhus Glass and Lock. Thank you again so much!

From the owner: Locksmith Services, Lock Installation, Re-Keys, Master Key Systemsread more

Enzo was great! Changed out a deadbolt and rekeyed all the locks. I would highly recommend.read more

Previous homeowner left me with 0 working keys, Enzo came within 2 hours and rekeyed my front door/…read moredeadbolt and garage. quick, efficient, affordable

Best customer service ever! I brought in an old trunk I purchased from an antique fair, with a…read morelock that wouldn't open. There was something rattling inside and it had been in there for at least 50 years. I wanted to keep the lock in tact, so I called Plainfield Lock Techs. Spoke with Scott, he said bring it in and he'll see what he can do. Next day, I get a call that Scott worked on the lock, got it open, while keeping the lock and hardware in tact. There aren't many locksmiths that would have taken the time to open it, while respecting the age of the trunk. Thank you Scott! Really appreciate you respecting the antique and my wishes.

Had them cut and program a Jeep key and fob for me years ago. No issues. Worked well.read more

I called to request a locksmith to unlock my friend's apartment because my luggage was inside, and…read moreI had a train to catch in about two hours. None of his roommates were home, awake, or answering their phones, so I was starting to panic a little. From the start, the staff were incredibly patient and kind. They gave me a reasonable quote right away and said they could have a technician there within an hour. The technician called me as soon as he was on his way, and his ETA was only 15 minutes! In the meantime, we found out that one of the roommates could come let us in. I called back to cancel, fully expecting to still pay a $89 service fee since the technician was already on his way and almost there. To my surprise, they told me not to worry about it and canceled everything at no charge! The entire experience was so easy, and every interaction was quick, friendly, and professional. Even though I ended up not needing their services, I was genuinely impressed by their kindness and customer service. Truly night and day compared to other locksmiths I've dealt with in the past. I would absolutely recommend them and will definitely be calling them again if I ever need a locksmith!

I was in desperate need of a new keyfob and I sent out quotes to multiple companies via yelp -…read moreChicago Locksmiths was the first to call and they quickly set up a same day appointment within 1.5 hrs. Robert was in touch with me and quickly/efficiently set me up with a new keyfob. He was extremely nice, professional and knowledgeable. The whole ordeal couldn't have went smoother and he came to my apartment. He also went over specifics with the key fob, how to replace battery and other smaller details. Great experience and would do business again!

Everything you would like from a locksmith. We needed some locks re-keyed. The woman who answered…read morethe phone was professional. The prices I were quoted were flat fees rather than hourly, and they were competitive versus the competition. Even better, this leads to no surprises at billing time. Josh arrived within my preferred one hour time frame. He was professional, friendly, (and since I was curious) informative. He did everything right--even after bumping into a small puzzle of a problem--with patience and grace. You might say, "Your points are granted. But nevertheless, why 5 stars rather than 4?" You got me there. Really, what else could they have done for the extra star? "They could have offered you a beer." Yes indeed they could have. Therefore I offer this qualification of my five star review: Don't contact them if you were expecting a free beer.

I needed a stuck front doorknob fixed. They were quick to send me a quote and had someone out to my…read morehouse within an hour or so. The tech, Artie, was nice and completed the job in about thirty minutes. That said, the amount I was charged seemed really high, and was far above what I was originally quoted. I paid but made it clear I was not happy. Violet, a manager, contacted me about my complaint and refunded some of the charges, for a final amount that was much more in line, IMO, with the amount of work that was done. For that, I commend them.

We have used Expert Lock for many different situations at our restaurant and have been extremely…read moresatisfied with their work every time. Frank is very professional and courteous. He makes sure the job is done right the first time!! I would highly recommend them for all of your locksmith needs.

Highly recommend!! We moved in to a new house and wanted the locks replaced and Frank was prompt,…read moreclear and thorough communication on what we needed and for scheduling and arrived promptly and got the job done quick! Super friendly and happy we chose frank to service our new home with care and expertise! Thank you!

Big mess with minivan keys. Chip key is lost, one fob split in half and the metal "key" got lost…read more Third worked as a chip key but the fob part didn't. Result: one barely functional key. Messaged or called several locksmiths. This one could come most quickly. Prices were pretty similar. Communication was excellent. Always let me know what was up, when he could come, texted 20 min before arrival, etc. Showed up on time. Took a little while to re-key, but he noted he would make all keys perfectly functional. And he did. Would call this key service again. Did a good job. Price was reasonable. Recommend.

Amazing service! Very prompt and fair pricing. Lost Intelligent key and was nervous that only the…read moredealership can reprogram, Tom replied to me 5 minutes after my request and got the appointment scheduled. Was able to Program new key and get into vehicle in around 20 minutes! Will 100% Recommend