Dr. Wald and his Forest Hills office is now off my list. Trying to get past his reception was not a professional experience. I tried calling three times over the course of the morning, the phone would ring once or twice, then a click followed by dead air. Meaning someone was picking up the receiver, and just hanging up. When she did answer, She just blurted "Please hold". I held seven and a half minutes the first time, about five when I gave up and called back. Just to get the same response. Without even giving me a chance to say "Wait!". I just kept calling back until she addressed me(about 4 or 5 times). When I told her she was unprofessional, She argued about being alone, and quite annoyed that I kept calling back. You working alone is NOT my problem. You are not the government, and you're not doing me any favors by taking my call. There a dozen doctors in my book within driving distance. The proper response Should have been:
RECEPTION: "Hello, doctor's office. Can you please hold?
PATIENT: Sure! No prob.
RECEPTION: Thank you...Click...
Ten minutes is unacceptable when not calling Wal-mart or a government agency.
The proper response should have been "May I call you back?".
Note to Doctor Wald...HIRE ADULTS and pay the accordingly.
Also Doc, I am not gay. The last time I was examined, you had the spotlight in my eye. You gave me some weird story about an Olympic track runner, ending in "He was a ...HOMO-SEXUAL..."(pronounced just like that). I got the impression you were looking in my retina for a response. It just seemed a little creepy.
I told the receptionist I was going to write this review. She told me, Fine...go ahead. So I guess she doesn't care about her office much
2/5/15 11:30am. read more