Have bought 3 cars from them. They are always kind and professional. I have worked with over 6…read moresales people over the years and have never felt pushed to look at certain cars or to make any kind of decision. Another major dealer in Eugene did so and additionally kept asking if my husband wanted to come drive the vehicles even after being told directly "No, I'm in charge of this." In response to a previous complaint about Lithia in yelp here : Yes they don't give top dollar for trade ins because they are a dealer who actually goes over their used cars, but they don't trick people. I could have got way more for my Highlander if I sold it privately, Read your paperwork for goodness sake. I LOVE my Toyotas. And I love Lithia!

I was a victim of fraud through this company I don't recommend it to them they are scammers, they…read moreare people who shouldn't have a license to sell they scammed me, they are ignoring me a car with hidden damage after 10 days it was damaged it left me thrown away in Vancouver and they don't want to be responsible. They left me a $30,000 debt with a bank and I don't want to do

Want to say a big Mahalo (thank you) to Miguel and Joe. Although we weren't able to seal a deal on…read morethe truck I was looking at, there professionalism and service is of top notch and second to none. I was trying to purchase the truck from Hawaii sight unseen, and Miguel helped me every step of the way and sent me every detailed picture and all the information I requested. I can't say enough about how helpful he was. I wouldn't hesitate to contact them again if the opportunity arises to purchase a vehicle. If you get the opportunity to purchase a vehicle from these guys I know you won't be disappointed. Thanks again Autorama Eugene for a wonderful experience. Aloha! Kyle

Used Car Dealers were always in the same category as dentists and personal injury lawyers for me…read moreuntil my youngest son bought a 2012 Toyota Tacoma from Joe Baudichon at Autorama in Eugene. From the very first, Joe had our trust and never let us down. The truck was exactly as described, and it was the first time in 35 years we had ever even considered buying a vehicle without a test drive because of that trust. He made our long-distance purchase from the duty station in Seattle work with text, calls, Venmo for the deposit, and lightning fast response time, even with our three week delay that held the truck for picking up when military scheduling allowed. Joe followed through with every detail and made our son's first vehicle purchase a wholly positive one. Extraordinary and impeccable pride and professionalism in an industry where we thought it was impossible to find anything of the kind! We were so impressed, and recommend Autorama and especially Joe Baudichon without reservation.

I took my friends here after they wrecked their car. Their selection is about average for a used…read morecar dealership and about the price of used cars. They do have a few nice trucks. My friends fell in love with a GMC truck that rides great! Of course it takes forever for the paperwork (not the dealerships fault at all) but they seemed extremely happy with the deal and the owner of the dealership. Though I personally wasn't directly involved with the deal, just hung around until it was guaranteed they got the truck, I personally was very impressed with the customer service. When I'm in the market for a new (used) trucked, I will keep JL Auto on top of my list!

DO NOT PURCHASE from this used car dealer. Juan Lopez sold me a used care with severe frame damage…read moreand did not disclose that to me before purchasing. He would not take the car back after I found out and said he already spent my money

My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!

This is where I bought my Classic car betsy. She is a fixer upper, and we have just been doing that…read morewith this car. I drove up from California when the vehicle was advertised on craigslist. There are a lot of other classic here being sold. Thank you Summers Car Company Classics for having my dream car.

Jesse and Ann were great to work out the purchase with. Great selection of cars to pick from…read more Jesse did everything he could to make the purchase easy. Even though the special order original rims were in boxes in the back, he made sure I had those before I left. The car has nice aftermarket rims on it. I'm sure the original rims could have wound up on Craigslist instead at other dealers. Great old school car dealer. Thanks!

I absolutely love this place! I came here March of 2020 to get a new car as our old one wasn't…read moreworking to well and left with such an amazing experience, they really work with you to get a car as I was there literally all day long and they always have an amazing car selection. The mechanics, especially Donnie, go above and beyond to get your car fixed at amazing prices as well! They also only charge 15$ for oil changes if you purchase a vehicle from them! Melissa also works with you on your monthly car payments if you've been affected by Covid-19 and other financial situations in anyway. Would definitely recommend this place to others!

We went in today and purchased a 2011 Chevy equinox. I believe it was Kelly who helped us! We had…read morean amazing experience here. We had worries going in to finance a car but they made it easy and stress free. Also he seems like he genuinely cares and that was awesome. I absolutely recommend them, I'm very glad we came to Hylands for a car. Thank you so much! We love our new car and we couldn't be happier!

Tristan owner. Kaylee operator.. and George front desk staff... and Chelsea head of detail…read moredepartment. Mario. Sal. John in the interior department deserve to be highlighted truly for their achievements. Going above and beyond in this interior job... To add to the exquisite. This palace is where professionalism meets excellence. George provided transport to and return pickup referring very goid eats and knowledgeable of surrounding areas.

We have now had body damage repaired on two cars by Blue Rose Auto. The cars look brand new. Great…read morecustomer service and quality work!

I just wanted to say thank you to the great employees of Kendell Value Lot. A special shout out to…read moreMegan for the quick and speedy process. I will be back to buy again. Thank You Amy Freeman

Had the absolute worst experience here over the weekend. The people who work here are incredibly…read moreuntrustworthy. 2/15 Test drove a Forester. Loved it made an offer and waited for loan approval. 4hrs later (while waiting with my 8 year old) they told me I'd likely hear back from them tomorrow. I asked them, "are you sure tomorrow is a holiday". Being untrustworthy they told me, " do not to worry about it and we will set the car aside for you" 2/16 Called multiple times about the status of the deal. I was told multiple times that the finance department was working on my loan. Called later that evening and was told, "sorry since it's a holiday the finance department couldn't process your loan. 2/17 Called and spoke with someone who told me the car sold but I was approved for a loan. So I should just pick a different car and that the car I wanted has sold. This place is an absolute dumpster fire and completely wasted me and my daughter's time. I would also add the inside of the dealership is absolutely filthy which should have been my sign to turn around. I wish I would have.