We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

The service is reasonae stable. However, the service, when you are in need, is no existent. Moving…read moreto other more responsive providers.

This is a small shop that delivers great value and quality service! You will be glad you stopped…read moreat this business.

Don't actually keep the hours posted, do you? Unreliable…read more Been waiting for two hours now. Nobody showed up. Hours are supposed to be 11:00 til 19:00. Maybe it's the time phrasing got you messed up? I wouldn't trust you to do a repair!

I brought my son's phone in 9/22/25 for screen replacement. And another phone for battery…read morereplacement. Neither worked. After speaking to a worker he states there's no warranty after 30 days. After spending $500 on repairs, I'm still without a working phone. 1/28/26 I came back in bec the touch screen wasn't working. They replaced a component & charged me an additional $50, after 2 days it stopped working again. Awaiting resolve. Now all of a sudden a new screen was installed, when the other person told me he replaced the component connecting the screen to the motherboard. No he's telling me that the battery is only working around 60% & that's why the screen isn't working. I told him, if it needs a repair, they won't be getting my business. For the 2nd phone, no record of my repair. Coded it as the wrong device & now they have no record of servicing the device. Phone won't charge. Kept telling me, he didn't service my phone & can't do anything about it. It's a waste of money, save your time & go somewhere else. I could have bought another phone from Apple at this point.

They ALWAYS have the battery type I need at a reasonable price and they give good support too…read more Plus they will accept your old recyclable batteries for recycling. They are friendly and helpful. I will buy all my major device batteries here.

Went to buy a replacement battery for my key fob & they replaced it…read more I shop there! All the time!

Wow! Terrific customer service and our iPhone was ready when promised - great experience!…read more We stopped in at 10 am, dropped off our iPhone for a battery replacement and for new gorilla glass install. We were told it would be about 2 hours. We ran some errands, came back by and Serena (who is wonderful!) said it would be about another 15 minutes. Sure enough, 15 minutes later, we received the text on our other phone that our repair was done. Very professional, very clean store and they are abiding by all Covid rules. Recommend this location highly - great location but if you are a WF resident, you know this parking lot can be a real pain. Very small parking spaces and not a lot of room to navigate - I'd recommend parking by Vitamin Shoppe and walking over, just easier to get in and out of lot from that side. $119 for iPhone 7 Plus battery and brand new glass

DO NOT TRUST THIS STORE WITH YOUR COMPUTER…read more If I could give zero stars, trust me I would! I brought my laptop to this location to have a replacement part ordered and installed for the back plate. What should have been a straightforward repair turned into one of the worst customer service experiences I've ever had. First, I waited a week for the part to arrive. After receiving a text that it was ready, I brought my laptop in and was told the repair would take approximately 48 hours. After 48 hours, I called for an update only to learn that my laptop had not even been properly entered into their system and no work had been started. I was told it would be addressed that day. Several days later, I called again and was informed they had the wrong part. What is unbelievable is that nobody from the store ever contacted me to let me know. At this point, they had already had my computer for over a week and a half. Because I work from home and could not continue waiting indefinitely, I picked up my laptop. When I spoke with the store manager, Stephen, I was met with excuses instead of accountability. Everything was someone else's fault, and there seemed to be no concern whatsoever for the inconvenience they had caused. The worst part came when I got home and discovered a screw protruding through my laptop screen. That damage was not there when I dropped my computer off. The laptop had been in their possession for more than a week, and now it had new physical damage. I contacted Asurion for assistance. They attempted to help, but because this location is independently owned, there was little they could do. The store then claimed they never opened my laptop and even said they reviewed security footage. That statement makes absolutely no sense because employees opened my laptop multiple times in front of me while I was physically standing in the store. If they truly reviewed the footage, they would know that. Instead of taking responsibility, they denied everything, refused to address the damage, and effectively blamed the customer. Everyone makes mistakes. The real test of a business is what happens after a mistake is made. This store failed that test completely. Poor communication. Poor management. No accountability. And a refusal to stand behind their work. If you value your computer and expect honesty when something goes wrong, I strongly recommend taking your business elsewhere. Based on my experience, if your device is damaged while in their possession, don't expect them to admit it or make it right.

Go Test, LLC offers a variety of technical services to businesses and individuals such as…read moreelectronics repair and restoration of vintage equipment, testing & engineering consulting and LabVIEW development services.

Apple said they couldn't do anything and after two years of my phone being off, Ali saved my phone…read more I didn't think it would ever turn on again. Thank you! I recommend

Despite using an otter box I have managed to shatter the back of my iPhone. I was getting quotes of…read more275 from one company stating the whole housing had to be changed. I walked in talked to him, he showed me the replacement part and I picked it up in 4 hours. No upfront payment till I received and was happy. I have 0 complaints it was so nice and simple.

Big selection, not completely organized. Lots of Records. VHS and DVDs are unorganized and spread…read moreout all over the shop. There's bins full of stuff that hasn't been sorted or priced. Great selection of Laserdiscs and CEDs. Checking out was a long process, everything was done by hand and had to be double with an owner over text message. Then the final total was added up wrong. Almost got charged $49 for $31 of stuff. But again, the selection of movies was surprisingly good.

I went here one time a few months ago and I bought David Bowie's original Station to Station…read morerecord. It was twenty dollars, lovely, and worth it. There was an old man who I figured was the owner and there was another old man who I figured was the owner's friend. As I was looking around, I was picking up records and examining them and putting them back and the owner kept yelling at me to put them back not upside down. The second time I went here was to see if the old man would buy some old records from me. I brought about twenty, all in decent condition, but some of the groups were so obscure that I'd never even heard of them. I entered the shop with my backpack full of records and a big smile on my face. I was hoping he'd find some rare, one of the only fifty made, special edition kind of record in the collection I brought and that I'd be going home with big bucks. So I handed over the records to the old man, and as he was sorting through them, I was roaming the shop. It was a beautiful little room, there were so many album covers on display, King Crimson especially caught my eye, there was so much media and so many choices, but of course I was only getting these positive impressions because I had a good feeling that the value of those old records I had given him would be very good. After probably ten minutes of exploring the area and waiting for the old man, he finally cleared his throat and said, "I'll give you three bucks." I stared at him blankly for a moment waiting for him to say something like, "No I'm just kidding, this Neil Diamond record you've brought is truly one of a kind," or "Wow I've never seen a Jackson Browne that's as fine as this," or even just a, "I'll give you $50 for the all of it," would have done. I sputtered out a, "Th-three?" And once I realized that he was serious, I could only gawk at him. With the sudden disappointment, I realized how cramped and cluttered the shop actually was and how the floor creaked as you walked around and that the air smelled of cardboard and urine. I will probably be returning here again to get that King Crimson and some other stuff, but I will always remember the disappointment that I suffered here. And the place will always seem cramped and cluttered and the floors will always creak as I walk around and that the air will always smell like cardboard and urine to me.

Absolutely unbelievable customer service! It's a long story, but they ended up sending someone 30…read moreminutes out of their way, after hours, on a Saturday to help me out of a jam that was 100% my fault. Totally blown away by how kind they were, and they saved my wife's birthday party!!! I can't thank you guys enough!

My job must be wearing me thin (in the figurative sense, rather than the literal unfortunately). I…read moreknow this because twice in one month I've ordered something online only to discover the week of that I never actually completed the ordering process, clicked "confirm" or "submit" or what have you. And so I find myself flailing the day before an event without a) a giant cardboard cow cut-out -- or in this case b) a video projector. Panicked, I started pulling up Google searches to see where I could rent one same-day but most of the places I found were parts of larger organizations that weren't locally based and didn't offer same-day delivery. Enter Custom Light & Sound. I phoned them up and spoke with Matt -- sounded youngish, and maybe a little green. Asked me all the right questions though -- how big and how dark is the space, how many people are attending. After he took down my info and told me to pick it up before noon, I had to finally ask him how much it was and what the product was. Turns out, he'd picked something out for me based on my needs that wasn't featured on their website. So, whereas I'd thought the costs for their projectors ranged from $100-200, I was pleasantly surprised to learn that my not-on-the-website projector was only $85! I went to pick it up and met Lee at the register. The first words out of his mouth were "21" which is an odd thing to say to someone you've just met. I looked inquisitively at my husband and then back at him. And he expounded: "We only rent to 21 and up." Good Lord, I'm pushing 30. But whatever. Turns out he's best friends with my husband's former college roommate -- so it's okay that he bruised my ego. They called Wayne to come out and check on the equipment before handing it off to me. He was a bit gruff, but did look through everything and assure us it had all the required cables, etc. The credit card machine wasn't working at pick-up so Lee gave us the okay to take it with the promise that we'll pay when we return it. Equipment ran great and interactions with the folks here was overall a positive experience. And don't be fooled by the cramped-looking exterior. Once you enter this little treasure trove, you'll discover it runs deep and is packed to the gills with audio and lighting goodies, plus fun accessories like disco balls and fog machines!