Left my sons phone over a week ago and went in to check what's going on for a screen repair they…read moredidn't do anything but bend my son's phone I have before and after pictures I take before I leave any device any where and they literally played with the phone didn't even bother calling me to pick up, I took the phone to another phone store near by when I told them about it they weren't shocked they said all there people come here to get their phones refixed by this new phone store I went to and they got the phone back in up and running within an hour !!!!!! stay away from this place pieces go missing and bent they don't take care of people's property and they don't even try to call with any details on the device

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else.

I have taken more than one device to them with different issues and they have been able to remedy…read moreeach problem. They are very friendly and they were able to fix my daughter's iPhone screen in less than an hour. Crisis averted for my teenager highly recommend

Horrible customer service, ridiculous attitude from the owner. Just a straight up mean person with…read moreno regard for his actions. Please go somewhere else to fix your things. I've never been so unhappy with a business before. Wont answer questions and doesn't care about the customer at all. Massive ego.

Went to bull city sound to get an estimate on a repair of some equipment. I have never been to a…read moreplace like this in my life. The owner. I explained I needed my by a certain date he the F word told me to get the F out of there. Beware ... stay away from this place.

Really helpful friendly people and amazing service. I highly recommend this business for any IT…read moreneeds

I know enough about computers to mess something up pretty bad. When I had some issues with my son's…read morecomputer I figured I need professional help. We brought it over to Mike at IT Xpress and they were able to fix the problem in no time at all and we're super fair about pricing. COVID RELATED COMMENT - they have several options for touch-less payments and seem to have a very clean shop that has put up plexiglass to protect both their customers and employees.

Found RDU Cell Phone Repair on Google and called them with questions related to an iPhone 13. The…read morephone has a battery health of 61% and displays a message that the battery health is not in a good condition. It cuts off and on and I'm just not interested in buying a new phone. The guy who answered the phone let us know that he could fix the issue and have it done within 20 minutes. We came to the location right away and located Curtis who was the gentleman that was going to help With my phone. The suite/office is located inside of a building. The location has a lobby waiting area, however Curtis let my daughter and I wait in the office as he fixed my phone. He told me and showed me how my battery had extended (physically it was making my screen bulky), which was contributing to my battery life being horrible with my phone. He literally was done fixing it within 20 minutes and the phone's battery was at 77% once he was done fixing it - so I didn't have to wait to be able to use it. He was knowledgeable, kind and quick. I would return for other services and would recommend him/RDU cell phone repair to others in need of services. I paid around $75 and they accept digital payment. They also buy devices as well! Thank you, Curtis for fixing my phone!

Found out about them while searching for iPhone repair near me. They were located downtown Raleigh…read morewhich was convenient. Reasonable price for iPhone 11 Pro Max battery replacement. They did a great job!

Repaired a gold necklace for me. Great guy, great prices…read more He's personable and clearly cares about doing good work. Highly recommend

While quick, when I returned for my bracelet it was thrown on the counter in an effort to get me on…read moremy way to help another customer, No bag, no cleaning, no testing my clasp to tell me what was resolved & ensure I was happy. Disappointed as I've had very positive experiences in the past.

After going through three frustrating calls with two "geeks" companies and a guy who wanted to sell…read moreus a new computer before even hearing about the problem I had, I found My PC Angel. Mr. Lew Turner has many years of programming experience and many more in computer consulting, diagnostics and repair. He made a house call and found that my hard drive was failing, and that some of the info on it might be salvageable. During Mr. Turner's set-up process (second house call), the new computer I bought failed right out of the box. He patiently worked with me as I did an exchange, and then he did a third house call. This second computer worked properly. Mr. Turner was not only able to salvage all the info on the old hard drive - he quickly set up the new computer, transferred all the old info, re-installed MS Office, put all of my old icons back on the desktop, and gave me a good tutorial on using the new features on Windows and the new computer. Mr. Turner's fees were much more reasonable than the quotes from the other services I contacted. In addition, he is very friendly and personable, he works quickly and efficiently, and he gets it right the first time. In addition, he arrived exactly on time for the three scheduled appointments. I'm a retired management consultant - now in my 85th year - and I have not encountered a more professional or competent service person than Mr. Turner. He and his staff get my highest recommendation. Save yourself a lot of trouble and call him first. BVC - Chapel Hill, NC

A good experience. Had a laptop that was running hot and the fan was making a grinding noise…read more They came right out (within 30 min of calling on a Saturday) and picked up the computer. He opened it up, cleaned it out, and managed to get it to properly cool off without having to replace the fan. Returned it to the house a few days after pickup.

These are the nicest people you could hope to meet, and they did correctly diagnose the problem…read morewith my CD drive. Unfortunately when they put the system back together, promising to return the next day with the proper parts, the system started overheating and smelled like it was burning. I took it to my regular computer repair person who said that the burning smell was from the electrical component of the CD burner which had been been plugged in incorrectly reversing the polarity. Unfortunately for this reason, despite the fact that I liked them quite a bit, I can't recommend them.

I have worked with Jeff and Virginia twice in the past six months regarding my son's Alienware/Dell…read morelaptop. Both times I have been very satisfied with the work and particularly the customer service which starts with Jeff coming to pick up the computer from me whereever I happen to be that day and ending with him returning the laptop to us fixed and with advice about how to prevent future issues. Note that the fact I had to engage them twice had nothing to do with their work the first time and all to do with my 13 year old son!