I called to ask about the mileage on a vehicle. The guy answered my question. I said, "ok thank…read moreyou." He then said, "*uck you *itch." And hung up. If I could give zero stars I would.

I have had my care a total of 90 days within the first 30-40 days I had to replace something that…read morewas 300 and something dollars. I don't drive this car everyday bc I have another car that I use to commute to and from work. I go to turn the car on the day before yesterday to drive it and it's another light on. I took the car back to Elite Auto the first day I was told no light was coming on let it stay another day and call back tomorrow. Called today it's now a censor which is going to cost me 160 something dollars. I purchased the level 2 warranty which apparently does not include anything, I was also told I need to "read my policy" I don't feel within me having this car less then 6 months I should be having all these problems. All that I was told was basically it's a machine and they are going to mess up, my response was if it's a machine and things happen then how about you guys pay for it and fix it. I have purchased a bad car before and it feels like I'm living this all over again. The lady at the front desk is always sweet and understanding. I feel that today they were really rude and unprofessional. Before you purchase a car make sure you take it to a dealership and have someone look at it over for you. I'm a single mom and work 2 jobs to take care of my kids and don't need the extra stress that's coming along with this car!

I bought a car here not even two months ago (August 17, 2018) and it is costing me $2,000 to…read morerepair! I was sold a car with a SERIOUS problem they did NOT disclose at the time of purchase!! They also refused to check for the issue that is costing so much money! On my way home Oct 9, 2018, I first noticed the vehicle lost engine power, then it started to make a lot of noise. I immediately headed for the nearest location I could find, but they only perform oil changes and they informed me that I had better return the vehicle to the dealer via tow truck as it should not be driven. They topped off my fluids, I imagine out of pity, and I drove the remaining 2 miles home. While at a red light there was bluish white smoke coming from under hood accompanied by the dreaded foul odor of burning oil and coolant. In all this time, the check engine light did not appear on my dash!! The next day, Oct 10, 2018, I was forced to miss work so that I could get the vehicle towed the 40 miles ($230) back to Triangle Auto Sales, A Deacon Jones dealer, where the sales manager Victor said he would take it to their mechanic at Gordos Garage around the corner. I told him how I found it odd that the check engine light DIDN'T even come on!! He said they will fix it or "see what we can do". I waited at the dealership, and when he returned, he told me there was a faulty hose and they would replace the hose. I received a text message from Victor less than 24 hours later claiming that my car was ready for pick up. I returned the next day Oct 11, 2018 to pick up the vehicle and requested to speak to the mechanic. I let him know that I had researched this issue that night before, and had come across issues with the turbocharger needing to be replaced due to the failure of lubricant being delivered to the turbocharger in this instance. Both men brushed me off claiming that it was a small leak and that it was "not that bad". I simply replied by asking if they bothered to check. The Gordos employee told me they didn't because they "didn't have to". I was sent on my way while they walked away laughing and speaking in Spanish to each other. As soon as I got on the highway, the vehicle started having the same problem I brought it in for and the salesman will not take my call or text! So after work Oct 12 2018 I brought it to a REAL mechanic. I started toward a local nearby trusted mechanic, when the check engine light suddenly appeared. I later received a call from the local mechanic who informed me that there is a noticeable crack in the exhaust manifold which over time has burned out the turbocharger and the entire unit will need to be replaced. I was quoted over $1,970 for the repair. All the while I have NOT been driving the car! I borrowed a company car from my job to commute to and from work. Not to mention that I have only made so far ONE payment out of 48, and will now have to shell out another $1,970+ after the $230 for the tow, to repair something the dealer did NOT disclose and cannot claim to be unaware of, in addition to REFUSAL to check the unit that needed repair!! I'm thoroughly DISGUSTED with these people and the way that I was treated after purchasing this broken vehicle is absolutely appalling!!! Either Deacon Jones or Triangle Auto Sales need to take this vehicle back and return the funds I have paid as a down payment, in addition to absolving me of the loan I'm now indebted for a vehicle that I can't even drive - Or they should pay for the repair, NOT done by their so-called mechanic friend, but by a trusted mechanic who will actually get the job done!!

DO NOT TRUST THIS GUY. They are dishonest, cheaters and liars and will go to any level to sale you…read moretheir cars. We bought a used vehicle from them in 2016 Aug. We had a pre-purchase inspection done through Firestone and it came up that the car needs 3 belts replaced. Triangle Auto Sales agreed to replace the belts before selling the car. Next day, when we arrived to pick up the ready vehicle, we were told that the belts have been replaced and everything is in great shape. But in less than 6 months, we are now finding out that the car started to make noise during start up and the reason being the belts are too old. SO THEY NEVER CHANGED THE BELTS AND TOLD US THAT THEY DID. Also they said that they will mail us the proof of changing belts (the bill of buying the belts etc.) and never did. We now have to spend 300 dollars to get those belts fixed. So I DO NOT RECOMMEND THIS DEALERSHIP for anyone buying a used car.

I bought a ram 1500 with no major issues, staff was friendly and willing to work with my situation…read moreoverall not a hassle to deal with

I'm writing this because I want to warn everybody of this place. They will rip you off. They sold…read moremy 80 year old father in law a car, the motor blew before the first payment was due. After many days of trying to get them to fix the problem, they finally did and didn't have anymore problems until he paid the vehicle off. They never sent to title to dmv. My 80 year old father in law had to call the police to the office just so he could get a release of the title. These folks are crooks.. do not go here not unless you're desperate. Ben will lie straight to you face and he will do it more than once.

it was an excellent experience, especially with the youngman that picked up my car He took the…read moretime to talk to me and my wife about things in general he was very professional at all times I'm not sure what his name was cause I would put it on here. He said he don't even working for the Company out of Raleigh for about two months. Thanks for the experience.

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

I was financed a car from this dealer a 2 years ago and finished paying it off last August. The car…read morewas in good shape but there was absolutely no professionalism at this dealership. When I was initially buying the car there was a customer that visited and was yelling that the manager was a cheat and demanding their money back. The staff brushed it off and apologized for the customer. If i didn't need the car at that time I would've took that as more of a sign and would've never reach an agreement with this company because I have paid off my car and its been almost 5months and I have not received my title.I have been yelled at and cursed-out (by Esto, the manager) when calling to inquire about my Title (as I need it for registration in a new state). They refused to pay for the certified mail to send my title so I sent them a prepaid envelope so that all they would have to do is put the title envelope and put it in the mailbox and I STILL have not received my title. I have sought legal action because it is evident THEY ARE AUTO TITLE FRAUDS and they WILL SELL YOU A STOLEN CAR! I am in the middle of the legal process to get my money back for being sold a car that did not belong to the dealership. I usually dont write reviews good or bad but I felt the need to blow the whistle on this dealership...please be warned people