May 21, 2019 **IF YOU'RE SHOPPING FOR USED CARS IN THE…read moreGARNER/RALEIGH AREA, IM ABOUT TO SAVE YOU A LOT OF TIME! ** Best experience ever! Mike, the owner and his staff, knew every car we asked about inside and out! We didn't even have to ask about any issues because Mike went out of his way to point out little minor defects we may not have noticed otherwise... talk about honesty! He also offered a solution fo each minor cosmetic flaw. He and his staff graciously pulled out half a dozen cars for us to drive, telling us to take as long as we needed with each one. He bent over backwards to help, giving us his personal cell phone number to use should we have any further follow up questions. Absolutely amazing! I would've left this review even if we hadn't purchased a car from him, but we did! He gave us an incredible deal and I got my dream car! I HIGHLY recommend this dealership if you're shopping for quality on a budget. So happy!

Definitely steer clear! I should have known by the looks alone - many cars crammed into a crappy…read morecorner lot with a gross, dirty trailer situated in the middle. Yikes. Decided to look around, the employee who was there told me everyone else that works there was "late coming into work." Ok. After driving 45 minutes to see a few cars, the cars that we were originally interested in were filthy, hadn't been cleaned INSIDE (one had trash and dirt on the floor), one had a bumper falling off, the final one had chipped paint and rust above the windshield. Horrible experience. Just avoid at all costs, if this is how the present the cars on the lot, I can only imagine how poorly these vehicles will do out on the road. Hard pass!

I have had my care a total of 90 days within the first 30-40 days I had to replace something that…read morewas 300 and something dollars. I don't drive this car everyday bc I have another car that I use to commute to and from work. I go to turn the car on the day before yesterday to drive it and it's another light on. I took the car back to Elite Auto the first day I was told no light was coming on let it stay another day and call back tomorrow. Called today it's now a censor which is going to cost me 160 something dollars. I purchased the level 2 warranty which apparently does not include anything, I was also told I need to "read my policy" I don't feel within me having this car less then 6 months I should be having all these problems. All that I was told was basically it's a machine and they are going to mess up, my response was if it's a machine and things happen then how about you guys pay for it and fix it. I have purchased a bad car before and it feels like I'm living this all over again. The lady at the front desk is always sweet and understanding. I feel that today they were really rude and unprofessional. Before you purchase a car make sure you take it to a dealership and have someone look at it over for you. I'm a single mom and work 2 jobs to take care of my kids and don't need the extra stress that's coming along with this car!

very unprofessional, car was still super dirty when coming for scheduled test drive. When made a…read morepoint of the cleanliness and other problems during the test drive, we were interrupted and met with attitude, would not even come outside to see how the test drive was. as a current car salesman I know the tricks and had to find our way around the "buy here pay here".. the older lady couldn't even come outside to ask how the drive went so we could go over things we noticed. The car had a bit of a vibration and needed a deep clean with new breaks and rotors. You can tell when someone is more about a dollar than the care of the customer. When trying to explain our experience else where, the older lady interrupted me rudely. She refused to say anything about the cleanliness, but explained the mechanics didn't put a band aid on things, when the rotors needed obvious replacing.

I bought a car here not even two months ago (August 17, 2018) and it is costing me $2,000 to…read morerepair! I was sold a car with a SERIOUS problem they did NOT disclose at the time of purchase!! They also refused to check for the issue that is costing so much money! On my way home Oct 9, 2018, I first noticed the vehicle lost engine power, then it started to make a lot of noise. I immediately headed for the nearest location I could find, but they only perform oil changes and they informed me that I had better return the vehicle to the dealer via tow truck as it should not be driven. They topped off my fluids, I imagine out of pity, and I drove the remaining 2 miles home. While at a red light there was bluish white smoke coming from under hood accompanied by the dreaded foul odor of burning oil and coolant. In all this time, the check engine light did not appear on my dash!! The next day, Oct 10, 2018, I was forced to miss work so that I could get the vehicle towed the 40 miles ($230) back to Triangle Auto Sales, A Deacon Jones dealer, where the sales manager Victor said he would take it to their mechanic at Gordos Garage around the corner. I told him how I found it odd that the check engine light DIDN'T even come on!! He said they will fix it or "see what we can do". I waited at the dealership, and when he returned, he told me there was a faulty hose and they would replace the hose. I received a text message from Victor less than 24 hours later claiming that my car was ready for pick up. I returned the next day Oct 11, 2018 to pick up the vehicle and requested to speak to the mechanic. I let him know that I had researched this issue that night before, and had come across issues with the turbocharger needing to be replaced due to the failure of lubricant being delivered to the turbocharger in this instance. Both men brushed me off claiming that it was a small leak and that it was "not that bad". I simply replied by asking if they bothered to check. The Gordos employee told me they didn't because they "didn't have to". I was sent on my way while they walked away laughing and speaking in Spanish to each other. As soon as I got on the highway, the vehicle started having the same problem I brought it in for and the salesman will not take my call or text! So after work Oct 12 2018 I brought it to a REAL mechanic. I started toward a local nearby trusted mechanic, when the check engine light suddenly appeared. I later received a call from the local mechanic who informed me that there is a noticeable crack in the exhaust manifold which over time has burned out the turbocharger and the entire unit will need to be replaced. I was quoted over $1,970 for the repair. All the while I have NOT been driving the car! I borrowed a company car from my job to commute to and from work. Not to mention that I have only made so far ONE payment out of 48, and will now have to shell out another $1,970+ after the $230 for the tow, to repair something the dealer did NOT disclose and cannot claim to be unaware of, in addition to REFUSAL to check the unit that needed repair!! I'm thoroughly DISGUSTED with these people and the way that I was treated after purchasing this broken vehicle is absolutely appalling!!! Either Deacon Jones or Triangle Auto Sales need to take this vehicle back and return the funds I have paid as a down payment, in addition to absolving me of the loan I'm now indebted for a vehicle that I can't even drive - Or they should pay for the repair, NOT done by their so-called mechanic friend, but by a trusted mechanic who will actually get the job done!!

DO NOT TRUST THIS GUY. They are dishonest, cheaters and liars and will go to any level to sale you…read moretheir cars. We bought a used vehicle from them in 2016 Aug. We had a pre-purchase inspection done through Firestone and it came up that the car needs 3 belts replaced. Triangle Auto Sales agreed to replace the belts before selling the car. Next day, when we arrived to pick up the ready vehicle, we were told that the belts have been replaced and everything is in great shape. But in less than 6 months, we are now finding out that the car started to make noise during start up and the reason being the belts are too old. SO THEY NEVER CHANGED THE BELTS AND TOLD US THAT THEY DID. Also they said that they will mail us the proof of changing belts (the bill of buying the belts etc.) and never did. We now have to spend 300 dollars to get those belts fixed. So I DO NOT RECOMMEND THIS DEALERSHIP for anyone buying a used car.

I bought a ram 1500 with no major issues, staff was friendly and willing to work with my situation…read moreoverall not a hassle to deal with

I'm writing this because I want to warn everybody of this place. They will rip you off. They sold…read moremy 80 year old father in law a car, the motor blew before the first payment was due. After many days of trying to get them to fix the problem, they finally did and didn't have anymore problems until he paid the vehicle off. They never sent to title to dmv. My 80 year old father in law had to call the police to the office just so he could get a release of the title. These folks are crooks.. do not go here not unless you're desperate. Ben will lie straight to you face and he will do it more than once.

The car I acquired was advertised as having 2 key fobs. Only 1 was delivered to me. The car I…read moretraded in to Carvana had 2 key fobs. When it showed up for sale it was advertised as only having 1 key fob. So strange that key fobs are "mishandled" considering how expensive they are. Besides that, the car I acquired had a bad battery and the tires were significantly out of balance. I discovered the bad battery the 1st day I had the car at home and needed to jump start it. Took it to my local Chevy dealer who diagnosed a bad battery. Carvana needs to improve their inspections/reviews of the cars they sell. They could also do a much better job prepping the cars for delivery. The prep job on mine was not professional at all.

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

I was financed a car from this dealer a 2 years ago and finished paying it off last August. The car…read morewas in good shape but there was absolutely no professionalism at this dealership. When I was initially buying the car there was a customer that visited and was yelling that the manager was a cheat and demanding their money back. The staff brushed it off and apologized for the customer. If i didn't need the car at that time I would've took that as more of a sign and would've never reach an agreement with this company because I have paid off my car and its been almost 5months and I have not received my title.I have been yelled at and cursed-out (by Esto, the manager) when calling to inquire about my Title (as I need it for registration in a new state). They refused to pay for the certified mail to send my title so I sent them a prepaid envelope so that all they would have to do is put the title envelope and put it in the mailbox and I STILL have not received my title. I have sought legal action because it is evident THEY ARE AUTO TITLE FRAUDS and they WILL SELL YOU A STOLEN CAR! I am in the middle of the legal process to get my money back for being sold a car that did not belong to the dealership. I usually dont write reviews good or bad but I felt the need to blow the whistle on this dealership...please be warned people

If you need a car - DO NOT call AJ or Peter. They are taking advantage of the car shortage due to…read morecovid-19. They are very pushy, and unprofessional. You'll need to bring your own professional mechanic to inspect a car on their lot before you test it. They are selling "Lipstick on a pig" folks. Sir Walter has better deals and prices! Go there!

David was a pleasure to work with! I wasn't sure what I wanted and ended up test driving four cars…read morebefore I picked out a super low mileage 2016 Toyota Corolla. Kevin was nice to work with as well.