Very kind and accommodating! Provided great insight on maintaining my dog's coat going forward. She…read morehas never looked so good! Thank you very much!

Everything Went Well!! Best Pet Grooming Salon in Rockwall, TX!!…read more Monica the Owner is Amazing & works with you well on scheduling your pet for grooming!!

Precious Pets Day Spa never disappoints!!! The receptionist…read moreis so kind and friendly....and professional! My April comes out so clean, shining and well manicured every time. We love Precious Pets Day Spa!

staff is always delightful to work with and the fur balls looked great after the grooming…read more Excellent experience.

The groomers are available for nail cuts without appointments. I had my long haired dachshund…read moregroomed there they do a good job!

Customer service is horrible. Called to make an appointment and the lady was huffing and puffing…read morehad an attitude when i tried to make an appointment. Now why would i come there after that

DO NOT go to him. He hit my dog in the head with his fist right in front of me because she pulled…read moreher paw away from him while he was doing her nails. His response was, that's what you do to big dogs to teach them who's boss. I wished I would've called the cops on him

ABSOLUTE NEGLIGENCE !!! Second time i brought my fur baby…read morehere and second time i am not happy with the service i dont even know why i gave it a second chance. My cat is the most calm cat you could imagine he is so sweet and friendly with everyone and both times ive gotten him back from his "paws up" grooming that he's been extremely skidding and timid of everything around him. They cut my cats whiskers which is known world wide as a BIG NO. As if the service isn't pricey enough i cannot believe they treat animals as if they are toys. When i called to ask why his whiskers were cut i was given the pathetic excuse that it was an "accident". How do you even get a job in a his position to take care of people's babies if you aren't going to do it properly or treat them like your own. My cat is scarred from this experience and i will NOT be returning to this negligent grooming spot and i wouldn't recommended it to anyone who cares about the well being of their pets , especially if you don't want their behavior to DRASTICALLY change in the few hours from when you drop them off to pick them up.

Extraordinary vets! The only place we will take our cats. They go above and beyond to provide the…read morebest possible care, and are kind and compassionate with difficult situations.

Three Years of Being Dismissed After Airway Surgery - My Honest Experience…read more Three years ago, I brought my French Bulldog, Bambina, to this hospital for nares widening and elongated soft palate (BOAS) surgery because she was having breathing difficulties. I had originally considered going to a specialist in Dallas with excellent reviews, but I chose this hospital because it was right across from my office and I trusted what I was being told. I was told this surgery would help her breathing. What I was not told at the time was that: * The surgery might not fully resolve her symptoms * Tissue could regrow * The correction might be insufficient * She could still struggle long-term Had I been clearly advised that the surgery might not work or could require future corrective procedures, I would have seriously reconsidered keeping her. French Bulldogs are expensive, and I had already invested thousands of dollars. I was not financially prepared to face repeated airway surgeries or watch a dog slowly suffer from something I believed would be corrected. Since the surgery, Bambina has continued to struggle. For three years, I brought her back repeatedly. I saw multiple doctors at this facility. I complained about: * Ongoing respiratory distress * Loud breathing even at rest * Exercise intolerance (she cannot walk even short distances, even at 5 AM) * Repeated sinus infections * Vomiting and inability to keep food or water down without risk of aspiration Over and over, I was reassured she was "fine." One night, listening to her gasping for air while awake, I was devastated. I realized I could not continue being dismissed. I requested to speak directly with the surgeon who performed the procedure, as she travels in from out of state and is not regularly available. I also wrote her a letter explaining the severity of Bambina's condition. She agreed to meet with me free of charge. At that appointment: * She acknowledged Bambina is not breathing correctly. * When I pointed out that her nostrils still appear extremely tight, she stated she "could have possibly opened them more." * When I asked how that made me feel about the soft palate portion of the surgery -- whether that too may not have been done aggressively enough -- she declined to discuss revision. * She stated she did not want to perform corrective surgery because I "didn't trust her." For clarity: I never said I did not trust her. I said I did not believe the surgery had been done adequately because my dog has struggled for three years. When I asked why I was never advised at the time of surgery that this procedure might not work or that new data suggests these surgeries may not always resolve airway issues, I was told that information more recently suggests that results can vary. That possibility was never explained to me beforehand. Instead of discussing solutions, she stated she would "let her insurance company handle it." After this appointment, I requested Bambina's medical records. I was told I would receive information within 24 hours. Several days passed without receiving records. When I followed up, I was informed that Bambina had been terminated as a patient of the clinic. After three years of loyalty -- and after bringing two French Bulldogs to this hospital -- my dog was dismissed after I advocated for her. Bambina did nothing wrong. She is just a dog struggling to breathe. Watching your dog gasp for air is heartbreaking. It is devastating to feel unheard for years, to finally be acknowledged, and then to be terminated from care. I am sharing this because pet owners deserve full transparency when making life-altering surgical decisions for brachycephalic breeds. Ask detailed questions. Ask about failure rates. Ask about revision policies. Ask what happens if symptoms persist. Advocating for your animal should never result in losing access to care. Shame on you, Dr. Carter I truly believe you should care more about your patience and their quality of life. and can you believe they had the nerve to tell us at the end? Bambina is no longer a patient there because I simply asked to advocate for her if you listen to this video that is gonna be underneath, you tell me $4000 later this is the surgery that went well absolutely not In the hospital's public response to my Google review, it was implied that this matter involved a request for reimbursement. That is not accurate. At no time did I request money back. I requested a medical discussion regarding possible revision because my dog continues to experience breathing difficulty. My sole objective has been corrective care and improved quality of life for my dog -- not financial compensation.

The Farm - Quinlan is absolutely amazing! The care and attention they give to every pup is…read moreunmatched. Bre and Bella go above and beyond to make sure every dog feels comfortable, safe, and looks their absolute best. The environment is welcoming, the staff is incredibly knowledgeable, and you can truly tell they love what they do. Highly recommend The Farm - Quinlan to anyone looking for quality grooming and genuine care for their pets!

My boys look amazing! I have two Pyr mixes that needed deep cleans and feet trims. They look so…read moregood and got a deep brushing & deshedding!

This past Saturday marked our second visit with our new puppy. We were really just shopping around…read morelooking for a new vet, but honestly, we have no reason to look elsewhere. Great staff, calm, understanding, and informative. Would definitely recommend.

Terrible...completely incompetent. We gave them multiple…read morechances since all the reviews are great... 1) Entered dogs name incorrectly - they spelled it as BISQUIT. We informed them it was spelled wrong and they 'corrected' it as BISKIT... 2) We brought a sample in containing a worm and asked them to look at it. They called back and informed us that the sample tested negative. We were confused and asked for clarification on what exactly was tested? They said they didn't find anything. We reiterated that we brought in a sample containing a worm so how would there not be anything found when a worm was in the sample? They said they would go check again, and called back and said 'yepp there's a worm and 3 parasites'... 3) Called and they were confused because there were two dogs with the same first name and last name but spelled differently. We informed them that yes, that was your staff that incorrectly spelled her name TWICE so they ended up making two separate accounts which lead to confusion on their end anytime we called... 3) Fast forward about 6 months later, we received email reminders for her checkup. We called to make an appt and was told there was no record for a Biscuit in their system.... so how are we receiving emails? We have been there 4 times how are there no records? Receptionist got extremely rude and kept asking 'are you sure this is the right vet?' after we informed her for the 3rd time this was the correct vet, we have been there multiple times, and you are the one sending us emails. We told her either name it could be under and she continued to tell us there was no record but that someone with our dog's name did have the same last name, but a different first name... the spouses name was also the same name we had given them...the same phone numbers and the same emails....but you couldn't 'find it' and had 'no record?'.... 4) Told them we are done with this vet and their incompetence, and asked them to send over her records which we still have yet to receive.