I am writing this specifically because Valerie at the El Segundo PetSmart (in the aquatic/fish…read moresection) is an absolute superstar and needs to be officially recognized by the company. My family and I came in already having a 3-gallon tank with a Betta fish, but we were looking to upgrade to a larger setup so we could add some dwarf frogs. Valerie was incredibly sweet and immediately took us under her wing. She didn't just point at a shelf; she provided a masterclass in fish care. She was so knowledgeable about the entire ecosystem--recommending the perfect snails, explaining the specific sand and soil needed, and showing us exactly which aquatic plants provide the best oxygen for the frogs and fish. Honestly, her expertise was so deep that I actually asked if she had gone to school for this! She made my entire family feel so comfortable and confident in our new hobby. It is rare to find someone in retail who is this passionate and educated. I truly hope management reads this and realizes what an asset they have. Valerie is doing an incredible job and 100% deserves a raise, a bonus, or a promotion. She is the reason we will be loyal customers to this location. She needs to be acknowledged for her hard work!

Great place for fish, pet supplies, and pet training. Wide selection of for all of your pet needs…read more I highly recommend this store!

Didn't even realize this was so close by! Chris was very…read morehelpful and pleasant. The store is clean and well stocked. I will definitely return!

Such a gem! I love this place. Everything and then some for my pup. I will definitely be back.read more

We were looking for a pet groomer that could wash, cut and trim toe nails to our border terrier…read morebefore we took him camping. We called pet wash and they estimated a price $90 for 1 hour. Our concern was possible picking up fleas and ticks at the camp site due to his long hair. We needed a short hair cut for our dog. After their grooming care to our puppy, we were pleasantly surprised how good he looked and the price was more than reasonable $65. I highly recommend the pet wash for grooming care for your pet.

helpful and made the experience great. We saved so much money, but the best part was that we all…read morehad fun doing this together. It turned into such a sweet little family outing with our baby Blu & Goldie!

Honestly...best Petco I've been to. Everyone here is so incredibly nice and friendly…read more We brought our rescue/foster for his shots and they were so gentle with him. Honestly has been a great experience and I would highly recommend. Easy to schedule, prices are reasonable and affordable. No long wait time and very organized.

I am extremely disappointed with the Petco in Redondo Beach and with the lack of response from…read morePetco Corporate. On January 1, we purchased a guinea pig from this location who was explicitly identified by the staff as female. We already had an all-female herd, and we relied on Petco's staff to correctly sex the animal before introducing her to our other guinea pigs. Unfortunately, the guinea pig was actually male. By the time we discovered the mistake, he had impregnated two of our young female guinea pigs. We had no reason to suspect they were pregnant because we had specifically been told that all of our guinea pigs were female. The consequences were devastating. One of our females, Kyoto, developed complications and died. Shortly afterward, our other female, Caramel, gave birth to four stillborn babies and subsequently developed complications that resulted in her death as well. We lost two beloved guinea pigs and four babies because an animal that was sold to us as female was incorrectly sexed. We understand that Petco has a standard 30-day live-animal guarantee. However, a pregnancy resulting from a sexing error is not something that can necessarily be discovered within 30 days. That is precisely why we believe this situation deserves to be taken seriously rather than dismissed based on the standard guarantee period. We contacted Petco Corporate to formally report what happened and requested that the incident be reviewed by regional leadership. We have received no response. This is not simply a complaint about losing pets. We trusted Petco's employees with a basic and critically important aspect of animal care: correctly identifying the sex of an animal before it was sold. We trusted that information when making decisions about the safety of our existing pets. We are heartbroken by what happened, and we hope Petco takes responsibility for the mistake, investigates what happened at this location, and reviews its procedures for correctly sexing small animals. Please verify the sex of any guinea pig you purchase from this location independently before housing it with another guinea pig.

This place is a total lifesaver when you're on a budget and can't afford a vet! It's really a great…read moreoption!

My mom is been going to this place. Alex is her favorite person to deal with he always help my mom.read more

My first time at the store last night, the Manager Leo was AMAZING. Truly cared about me and my…read moredog's needs, not just doing business. He spent time researching the best options for me, and just when I thought it wasn't going to work out for me, he surprised me and found a solution that work and I can afford. My dog has been having tummy issues for a month and I was getting desperate to find a solution. Leo and his genuine care made me tear up and walk out of there with a smile. Looking forward to more business!

Had a great first time visiting the store and we were helped by Amy/Amie not sure how to spell her…read morename (I'm sorry) but really great first impression. They have treat samples which my very picky Shih Tzu (Ginger) actually ate??? (CRAZY!) This is also one of the few foods she could tolerate. With Farmer's dog she developed yellow sticky bowels because of the amount of fat in their diets, and she has a hard time with kibble because of her teeth, we did freeze dried but heard that raw isn't the way to go because of potential contaminants, but she always had firm brown bowels and no problems with this brand (at least so far)! Not to mention she had more choices here which we were really happy about. I told Amy about her allergies and she made us a booklet, noted Ginger's allergies (unfortunately there was 4), and marked all the diets that did not have any of the ingredients she was allergic to! She definitely knows the diets well and her recommendations were top tier (no itching) Not to mention the other owners who came by--I managed to ask one other owner who came with her wonderful adopted terrier mix who has been eating JFFD for a year, and she said that her dog was also very sensitive with food and found JFFD to be the only one to work for him. Although he is definitely less picky, she said his skin is definitely a lot healthier and I could also tell since her dog's hair was so soft and there were no tear stains--it was great. So far Ginger loves it too! Especially the brisket and pork treats... it just had to be the expensive ones . But I'm just glad she hasn't been doing her picky hunger strikes because she literally would bile vomit just to prove a point--that's gone for now, and there are a lot of other options too so we are not too concerned if she does decide that she's bored of one flavor. Thanks JFFD! My second visit this week also was great (didn't get to ask for a name but she was also wonderful) and answered all my questions about food appearance with the different batches sometimes it's more chopped or whatever but they said it doesn't alter the formula, and also that it's ok to heat it up for 10 seconds but nothing more to not burn off the vitamin mix they provide on the food.

I had previously come here a few times when the service was lacking, tanks weren't maintained and…read moretoo many fish were falling ill. THAT WAS IN THE PAST. There's been major changes recently! Tanks are stunning (clean, sparkly, lively) with new and interesting fish. Their live plant stock has grown and improved as well with some pretty healthy choices. The guys who work here are friendly and knowledgeable. The owner, Chris, is usually there keeping things running smoothly and I learned in our lengthy conversation that the reason for the shop declining back then was due to a family member passing and hardship stemming from that. I am SO impressed at how he pulled through and was dedicated to bringing his business back to life. So the lesson is YOU NEVER KNOW WHAT SOMEONE IS GOING THROUGH. I was quick to judge but now I know that also, running an aquarium shop has so many components/vendors you're dealing with and it's not always going to be perfect. So have some grace. These guys care about the livestock and customers. They'll do their best to be fair and remedy a situation. I've bought some great fish and they have been THRIVING. They even let me adopt a little one eyed betta that no one wanted but now she's living her best life. If I had one gripe it would be not to keep male bettas in tiny little cups, that's just cruel... But as long as they're changing water out everyday it's not enough to pull a star.

Drove by numerous times and never realized it was there. Stepped inside and enjoyed looking at all…read morethe fish tanks. There are some beautiful unique fish there but honestly I have no clue about this hobby. My nephew enjoyed looking at all the fish and staff was friendly. Free parking in rear and street parking available.

I recently came in just to pick up some food and toys for my budgies, and my partner and I had an…read moreabsolutely incredible experience. From the moment we walked in, we were greeted warmly by both the owner, Augustine, and his daughter. The shop is family operated, local, spotlessly clean, smells great, and is filled with beautiful, healthy birds. While the birds are fantastic, Augustine is the real star of the show. We ended up having a long, wonderful conversation with him. You can instantly tell when someone is genuinely passionate about what they do, and Augustine goes above and beyond. He is incredibly knowledgeable and takes immaculate care of every single bird, from grooming to boarding. Coming here feels like visiting an amusement park because it is that exciting and welcoming. Even if you are just stopping by for basic supplies and not buying a bird, you are made to feel valued just for being there. It truly felt like a privilege to experience a shop like this, which is why I felt absolutely compelled to write this review the second I left. Skip every other shop and bring your business straight here; nothing else compares. Don't let any negative reviews sway you once you step inside and talk to the owner, you will see why this place is unmatched. I am officially a customer for life for all my food, toys, and a new family member in the future.

This place was so cool! Made a pitstop here to get mealworms for my husbands leopard gecko. This…read moreplace exceeded expectations, so many reptiles, parrots, snakes and more. Small but packed with lots of animals for viewing, I've entered a free local zoo. Loved looking at the talking parrots, they've said hello to me. 100 meal worms were under $10.

Allan's Pet Center is the best pet store in entire LA. Especially if you're looking for a reptile…read moreor fish. I bought there my beautiful chameleon and huge number of fish. Stuff is wonderful, always happy to help and answer all questions. Been there so many times over past years and always had a great experience.

What a find!! I'll never go to Petco again. My daughter wanted a betta for her birthday and I had…read moreabsolutely no idea what I was doing...Will helped us SO much. We must have gone 3 times trying to figure out how to clean the tank etc. he was so incredibly patient especially as my daughter had a lot of questions. Even though he was clearly busy, he was so kind to her and took all the time we needed to explain everything. Really thankful we found this place. Also, they take good care of the bettas - they're in proper tanks not in those sad little cups like at other pet stores. And they have the most gorgeous bettas I've ever seen. Highly recommend!

My pup is in and out, no lingering and possibly getting anxious…read more Angela and her team do it right and they're speedy without jeopardizing your pups cut & spa services. My pup seems to be happy going there, so we're happy

I called another groomer looking for someone to take good care of my senior pup, but was more of a…read moretraditional salon which I am trying to avoid. She referred me to Angela aka WAGZ, who doesn't accept new clients, but made an exception based on the referral and squeezed me in a couple days later. There are play pens for each individual dog, no cages which is a bonus. I was quoted $150 for everything which wound up including: - bath w/ shampoo - dry - brush - nail trim - gland check - trim around the feet and sanitary area - shaving under the belly to get rid of matted fur (no haircut) I brought my dog in for a 12p appointment. Chatted for a few minutes about my dog. There were no questions about what I wanted, you basically just get what you get. She was finishing up another dog so my dog wasn't started til at least 1215/1220. I got a call before 1p that he was ready for pickup. I chose the wrong profession, I could be pulling in over $150/hr working with dogs! My dog was drowsy during the appt but there were no reports of any problems. By far the shortest grooming session I've ever had. I badly miss my groomer in Colorado who really treated my little guy like her own and came out looking AND smelling beautiful every single time.