We have several family members buried at Elm Lawn including my infant son. The staff, including…read moreAndrea, have been exceptional. Since we live out of state the staff includes us in the mailings for the floral arrangements at various times of the year. They make sure every little detail is taken care of in our absence. That includes placing the arrangements at all the graves and then taking pictures of them and sending them to us! Not many cemeteries would do that. They have always been professional,trustworthy, and caring. We can't praise the Elm Lawn staff and maintenance crew enough. For us and our family they have gone above and beyond anything we could have imagined. Thank you Elm Lawn for everything you have done and continue to do in honoring our loved ones in your care. We greatly appreciate it. Christine Rice

Much later I got a certified letter from them semi-apologizing. They claimed they mailed me the…read moreletter regular mail (lie). I never had problems getting any of my mail. He also stated about Andrea's sales pitch-that she was trying to ensure I had a spot by my parents. Again, I told Andrea I sold my plot there to my aunt, and that I was pre-arranged elsewhere. Obviously the woman has a hard time listening or processing the English language.

Clearly coming here means someone has died. Sigh…read more But, it's a nice space and can accommodate large or small gatherings. Very easy drop off spot in front, parking on the side and in back. On Delaware in Kenmore.

All aspects of our mother's funeral were handled smoothly, easily, and with beauty. We are highly…read moreimpressed with their professionalism, competence and compassion. Five stars in every respect.

Quality service at an affordable price. My project looks fantastic. I highly recommend this place…read morefor your engraving needs.

It was part of the package in Lombardo Funeral for a loved one this August. I have no complaints.read more

I am still waiting to be contacted. The message included my request for paying for services for…read moreboth me and my husband. Just pick up body and cremation, No service, No pictures just a simple collection and service. We don't want our only son to wonder what to do, just like I faced when my father passed. We would appreciate getting this done in a timely manner. I can't believe nobody has called me back, I guess they would rather take advantage of the grief than prearranged death that contains no pressure on love ones. Maybe I should have just left a number and no message. Thank God I wasn't waiting to have them pick up someone dead.

Had my mom's funeral at John E Robert's. Everything was just beautiful. Room was simple and…read moreelegant. Anne provided 2 slide shows that totally captured our entire family. Working with Anne was so easy. She was kind, efficient, and quick to respond to any questions or concerns. Her staff was very warm and helpful as well. They kept things on task. We had severe time restraints and Anne and her staff stepped up to accomplish it all. Can't say enough about how grateful I am. Please consider John D Roberts for your funeral needs

You're at the most vulnerable time of your life. It's stressful, overwhelming and you hope you're…read moremaking the right decisions. I highly recommend the John E Roberts Funeral Home for their meticulous organization that is personal and not perfunctory. Everyone on staff was genuinely warm and understanding. From coordinating church service, military honors with flag presentation and a bronze plaque at his gravesite for Veterans to the flowers on my father's casket (gorgeous white lilies and ranunculus) it was beautiful and understated. Our family didn't feel rushed or pressured at the wake or the service and burial. The personal service set it apart from other funeral homes: I'd been to two services for my grandmother and stepfather 10 and 15 years ago and they were cold and impersonal compared to John E Roberts Funeral Home.

Try to get a callback. If you are not sitting on a dead body, I think they forget about you…read more I'll attempt again to prearrange service. I don't want my children to go through what I did when my dad passed away.

Unfortunately, I've had to visit both the South Park and Southwestern Boulevard locations recently…read more The facilities are immaculate, comfortable and tastefully decorated. The Kaczors and their staff are the ultimate professionals, anticipating your needs before you even know what they are. On a frigid Buffalo winter day, a lovely young lady was at the ready to help folks with their coats. Just a small detail that shows an extra level of care. Every little bit helps when your heart is hurting.

Rented a 20x40 foot tent and tables and chairs for a bridal shower. The prices are fair. The tent…read morewas perfect. Staff doing set up and take down were professional. Good communication. Totally recommend.

I think 1.5 stars. They have been consistently rude, dismissive and unreliable. We finally have…read moregone elsewhere and can't recommend this company.

Fast turnaround, not expensive. Found it was easy to park and got personalized service. Had my…read moreengraving ready the next day to finish a retirement gift.

I called around town looking for someone who could make me a custom engraved sign. Jar Trophies…read morewas the only one who said they could engrave in wood. I got excellent service, the sign was ready overnight, and it looks beautiful! Very inexpensive but very good craftsmanship.