Owner is totally professional, tidy and efficient. He came back the next day to work more on a…read moreparticular stain, which I certainly appreciated. The system is interesting as it uses a cleaning foam, so that the carpet has little water left in it. I would certainly call Joe again!

Everything was handled easily and professionally. I booked a rug cleaning for my elderly father…read morethrough YELP. They emailed back with each question I had. The day they were cleaning they texted and said they were done early and could they go earlier than organized. They were really good with my dad. They sent me pictures of their work and stayed in contact with me. I e-transferred the money after they confirmed the amount they were charging. They were honest in their quote and gave me a range. I knew the rugs were not in good shape and expected the higher end of the quote . I would book them again for our needs. Thank you

Had an issue with a sewer backup and Chris came out to estimate the job at a moment's notice. He's…read morebeen communicative and willing to work with my insurance company on the cleanup and is scheduled to start the work soon. So far, preliminary review based on all the communication is 5-stars...I'll update after the job is finished. If you have any issues with water cleanup in Niagara Falls, these guys should definitely be your first call! When all the competitors seemed too busy to take an estimate call, this guy came out and got the job done!

Excellent customer service. Very happy with the service from first phone call to the completion of…read morethe job. Chris is awesome, saw what needed to be done and did it quickly, efficiently and at a fair price. I highly recommend.

When an emergency arises, don't hesitate to call these folks. They are pros…read more We had an especially nasty window break during a recent storm and Ken drove out to our house late on a dark, windy, stormy, rainy night to cover the window. He had the window covered in seconds and was friendly, professional, and efficient. Especially important is that he was careful in his work to not do more damage. The broken window was weather-tight and we couldn't be more pleased!

They refused to come out after asking me the same questions as last night when I spoke to them,…read morethey are rude nasty insensitive and not caring for handicapped people they are prejudiced I highly recommend that you stay away from them and find a more reliable plumber

Absolute nightmare to deal with. Was promised on three separate occasions over two day that someone…read morewould be out to fix a clogged drain. Was told that service technician van broke down on day one and that they were running behind because of it, promised to have someone out got a call 1.5 hours later telling me they won't have anyone available to come out, wanted to reschedule appointment so I agreed, took a half day off of work and scheduled an appointment for the next day between 12:00-2:00. Low and behold they never showed up, I called company back to be informed that they were running at a full delay and that they promised they would have someone out today to fix it but no time frame, they called me back a couple hours later said still running behind but rest assured we will have someone one out tonight. Received a call back around 5:30ish and was told they won't have anyone to do the work tonight, asked for a manager and was hung up on. I called back spoke with manger Van and he told me that the guy who was scheduled to do my service left early and couldn't get anyone to take the job, was offered to reschedule and 10% of the service. Told him 10 % was unacceptable and he hung up on me after it told him to just cancel everything. Extremely unprofessional and nothing but lies come out of their mouths, would strongly recommend a different plumbing service as this was clearly a waste of my time.

We had very prompt service, reasonable prices and they did a really thorough job. Our carpets have…read morebeen cleaned before but this cleaning was extremely well done. That included carpets and a chair. Very satisfied.

Champion Carpet Cleaning was Fantastic. I could not believe the before and after of the carpet-…read morebedrooms, hallways and long stairway. They were beautiful!! I also learned from Dave who is very knowledgeable and will use the information for future carpet care. I found the price to be very reasonable. I Highly Recommend Champion!! Thank you Dave and Kim.

Had to get new piping for my sink in the kitchen and a new faucet installed. Communication was good…read moreand the plumber even had to come twice because the water shutoff was in a part of the basement that was locked. There was no upcharge for two visits and the job was charged with a fixed amount. The communication was good and even though they had a slight delay on the first day, it was communicated very early.

I had sewer line work completed on April 28, 2026, at a cost of approximately $18,000. At the time,…read moreI was told the sidewalk restoration would be completed by the following Monday. Shortly thereafter, the project manager contacted me and asked for an additional two weeks to complete the work. As of today, more than a month later, the restoration work remains unfinished and I still do not have a scheduled completion date. My yard is torn up, the sidewalk has not been replaced, and I have been unable to get clear answers despite calling regularly for updates. The most frustrating part has been the lack of communication. Promised timelines have repeatedly come and gone, and my attempts to obtain status updates have largely been ignored or brushed aside. At this point, I am genuinely concerned that the restoration portion of the project is being abandoned. I understand that scheduling delays can happen, but customers deserve honest communication and follow-through. After spending $18,000 on this project, I expected a much higher level of service and accountability. Based on my experience, I cannot recommend this company.

This company is great. They were fast and courteous they had great prices and they were very…read moreprofessional. They showed me all the documents ex. Insurance, certifications, and proper contracts.

From the owner: Get your home restored to the way it was! Our local, fully licensed and insured company offers…read moreservices ranging from damage restoration, carpet cleaning, tree services, mold clean up and small contracting jobs. We aim for a one hour response time - getting to you right away to take care of any situation. With over seven years experience dealing with water damage, our company will work quickly to address the situation, keeping you updated along the way to the moisture levels and our process. Never hesitate to ask us a question! Also, as a certified handyman, our services include doing basic repairs like drywall and painting, helping you avoid bringing in more workers. Our chemicals are as safe as they come, we aim to keep your family safe and happy. Locally owned and operated, we also offer top of the line carpet cleaning, designed to have your carpets dry and ready to use one hour later. As an IICRC certified cleaner with years of experience, we can expertly get you house in shape. We offer discounts on multiple rooms. Our mold services work in both emergency situations and with dangerous black mold that could be in your attic. Our work takes away the black mold and leaves your house as good as new. we can provide information and MSDS sheets for any chemical we use in your house - giving you peace of mind.

Disaster Relief answered my call on a Sunday afternoon after my basement flooded. Mike was great…read moreand came out in record time to take some readings on the toxicity once things dried out. Fantastic service that helped with my decision making on the cleanup and future issues! Thanks for the help. ~Matt

Although we are still in chaos due to a shower connection failure, we cannot wait to commend the…read morepeople at WNY Disaster Relief. By some stroke of good luck, they learned of our flooded house and arrived immediately to begin the cleanup. Jesse and his crew have been here every day even on weekends. They have been thoughtful and considerate and exceptionally professional. They completed the initial cleanup and we are waiting for Liberty Insurance to approve the funds for the restoration. Throughout this stressful time, Jesse and his team have treated us with respect and thoughtfulness. They are exceptionally attentive to details. WE would not hesitate to recommend this family owned business to anyone need their services. Dawn Risner Gloria Lucker

I have had James complete 2 jobs for me. I cannot say how happy I am with both. Very…read moreprofessionally done. The parging on my garage foundation looks amazing. I would definitely hire him again. The type of work I received, price wise, was very reasonable.

From the owner: Experienced Brick & Stone Mason specializing in Full-Dimensional Stone, Natural Thin Stone Veneer,…read moreMasonry Heaters, Dry Stone Walling, Outdoor Fireplaces, Indoor Brick Ovens, Masonry Repairs & more. -- RED SEAL Certificate of Qualification -- DSWA UK Level 1 Certificate -- Member of the Masonry Heater Association -- WSIB & Liability Insurance -- Proudly serving Fort Erie and Area -- Free Estimates "When Quality Matters." Contact: 905-687-6277 Visit: www.jamesryanmasonry.ca