1. Wagging Tails Pet Service

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    Severn, MD

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    Wagging Tails Pet Service

    5.0 (2 reviews)

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    12 years ago

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    A To Z Contracting INC

    A To Z Contracting INC

    (4 reviews)

    Hands down the WORST company I have ever had to deal with. Period…read more Our generator stopped automatically switching over to power our house last year, and I called them to fix it. We have had an annual maintenance contract with them. Joel came out and promptly told me we needed to replace the circuit breaker in the generator box, as it was faulty. Work was scheduled, deposit paid, and in December of last year, he replaced the breaker. All fixed. HOWEVER, in every outage since that time, the generator still does not automatically switch over to power our house. I called their office repeatedly on those occasions and your person checked with techs in the office to try various things, like switch it on and off several times to see if that would correct it. I was forced each time to stand out in the storm and rain and try things to get the generator to power our house. I eventually got it working most of the time through trial and error, although never directly as a result of the advice from their technicians. If we were not home, having the generator running merrily along with no load while we lose the contents of our refrigerator and freezer, the situation would have been even worse. Even though we have an annual maintenance contract, every time they come out, they charge a service call. During the last outage, the entire neighborhood lost power due to a downed tree, and our generator would again not automatically switch over to power our home. Yet again. Joel told me we not only needed new brushes but also a voltage regulator. No mention that the $350 circuit breaker he replaced in December was no longer the culprit. (Which means it probably did not need replacing to begin with.) An estimate was sent for $629.25 to make the repair. Then they sent me an invoice for a $250 service call, even though nothing has been fixed. Since they still did not fix the problem supposedly fixed last December, would that not qualify as a warranty issue? And what is the point of a $400 annual maintenance contract, if every time a truck shows up they send me another invoice? They have been a terribly unreliable service provider, and I would never trust their technicians.

    Scheduled an appointment for a total house back up system estimate, they never showed. When they…read morereturned my call I was told that they had an emergency repair and the technician did not anticipate that the repair would take so long. That's why they never showed and they never called. Sounds like their technicians double as sales reps.

    DYZ Plumbing - Seeing water come UP instead of going down?
Clogged shower, tub, toilet, sink, or main line?
That's our lane.
832-877-9600

    DYZ Plumbing

    (7 reviews)

    Memorial

    I am currently having a nightmarish leak that we noticed at first as ceiling stains that grew over…read morea 3 day period. Called DYZ and 4 other companies that said they were working on Labor day. DYZ is the only company that picked my call. The others never responded to my messages. DYZ is a highly professional group. They had a busy day so the Customer service rep set me up for an appointment day after labor day (today) and promised to call if a tech became available on labor day. By 2PM I got the call. Janis, the technician that came to find the source of the leak, was extremely knowledgable and businesslike. He inspected the walls above and around the leak, the Attic and AC unit and was so knowledgable he assured us that the water stain patterns suggest we don't have a leaky pipe. Rather we have a crack somewhere in the bathroom that is letting water in. Then he correctly suggested someone was having luxe showers that lasted more than 20mins thus giving the water sufficient volume to puddle and create a source for the "leak." I knew he was onto something because this character exists in my home. He talked about the perils of our fiberglass shower bin as a potential culprit and he was right. He cut the ceiling by following the track of water stains and found the epicenter not long after. Bad news is we have to replace the shower bin. Good news is thanks to Janis, we have an accurate assessment. If we had a leaky pipe I won't hesitate to give them the contract. Janis is an experienced "water tracker." I definitely will call them if I ever had a plumbing problem. They know what they are doing and are courteous. They explain each problem and recommendation to you - the whys. They are simply very good.

    My shower valve broke on a Sunday night around 9:30 and needed an emergency service call and DYZ…read morePlumbing came to the rescue. I spoke with an actual company person that helped out very nicely and efficiently.The technician was thoroughly prepared and very knowledgeable. You guys just made a customer for life and I will recommend to all my family and friends. Thank you!

    Wagging Tails Pet Service - dogwalkers - Updated October 2026

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