I can't recommend this shop enough! Howard helped us with my grandma's Mercedes regarding a safety issue, and he was absolutely incredible. It's clear he has a high-level mechanical skill set and really knows his way around high-end vehicles. Beyond his expertise, he was so kind and patient throughout the process. It's a huge relief to find a mechanic you can trust with both your car and your family's safety. We'll definitely be back! 5 STARS ALL AROUND!!!! read more

Found Wagenwerx online and appreciated multiple great reviews. Brought our VW Eos for service and received prompt, thorough, effective repairs by Howard. I prefer to avoid a dealership in favor of local professional mechanic all day long, so I'm thrilled to have found Wagenwerx and met Howard. Kind, thorough discussion of the problem, and the solution. Competitively priced, I look forward to using Wagenwerx in the future! Pleasure to meet you Howard, Thank you! read more

I can't say enough good things about Howard! I took my 2018 Passat in for a major service, and from start to finish, the experience was flawless. Howard was incredibly professional, knowledgeable, and, most importantly, honest about what service needed to be done. read more

Howard at Wagenwerx has been taking care of my VW's for many years. His service and ability is like no other professional mechanic. He is so helpful and kind. However, it is the quality of his work, the way he explains what is really needed, fair prices and love of VW's that set him apart from others. When you work with Howard, you feel like your car is the most important car he has in his shop. I really don't know what I would fo without him! Laurie G. read more

Howard is a true professional and a nice man. Service is quick, competent and reasonably priced! read more

So I have been a customer of Wagenwerx for just over 2 years now. I own a 2005 VW Passat, Howard the mechanic has been servicing my car since I have owned it. So Wagenwerx is most probably the closes specialist of VW and Audi to me other than the main dealers. The Cost is a lot more reasonable than the main dealer. This really is a great place with amazing Customer service, Howard is just a Legend. At one of my previous visits I had my rear brake pads and disk replaced. When I came to collect my car Howard had my old car parts on display for me to see. I think this was just an amazing idea, the way he explains the work he has carried out and the parts he installed. Over the years the work I have had done on my car various from brakes, oil service, diagnostics, headlights, electrics and timing belts. If you have a VW or Audi and live in the Philly area, this is the place to come. Usually when I book my car in I usually get an appointment for the following week, most of the work usually gets done in a day depending on what service I am getting done. For e.g. when I had my timing belt done, this was done over a few days, as the work is quite complicated. Overall the service and quality of parts Wagenwerx uses are at a reasonable price and very good quality. This is my fourth B5 VW Passat I have owned, I am very particular on who works on my car. Wagenwerx has won over my trust and business. read more

What a great experience. Howard at Wagonwerx replaced the rear brakes on my 2010 Passat Komfort for far less than the dealer estimate. His work was accurate and professional. I had no idea rear brakes on this car required an engineering degree, or that the "people's car" while fun to drive is so expensive to maintain. Howard lowers the price of the fun. If you are in the Northwest Philadelphia area, this specialist VW service alternative to the dealer is outstanding. Keep it a secret, I can't imagine they need any more business. read more

My experience with Howard was 10/10. He is very knowledgeable and transparent. He really cares about what he does and his customer's experience. Communication throughout the entire process was great. I will be returning for all future work on my VW read more

First I will say that I am not a fan of VW, but I am a fan of Wagenwerx. My sister has a 2001 Jetta and usually looks to me for help when it breaks down (which is frequently). I'm somebody who likes to handle a lot of car work on his own, but my experiences working on her car have been frustrating, overly complicated and expensive (parts-wise). Recently, her car wouldn't start on a cold day. I replaced the battery but it drained again the next night and I concluded something was draining the battery while parked. Knowing the problem was beyond my knowledge of electrical systems, I took it to Howard. He put in the time to find the source of the problem (the heated seats) and presented me with a couple cost options for fixing it vs. bypassing the problem. The additional strain on the alternator caused it to fail while it was in the shop, and Howard installed a new one on the same day at a reasonable price. Wagenwerx isn't cheap but is reasonable and Howard is very capable. Also, he communicated with me frequently and proactively throughout the process, which is something most mechanics, even good ones, tend to be bad at. I highly recommend this place if you're unfortunate enough to own an older VW. A great alternative to a dealer. read more

Howard gave me a honest tune up. I thought I would have needed more service for a scheduled maintenance but he stated the car was already in good shape and not much was needed. Had I gone to a dealer, I feel they might have done a more thorough job but would have cost me much more for something that wasn't necessarily needed. Definitely would support this garage. read more

Super great, friendly service. Very transparent, explained everything when I needed a new engine sensor. Quick turnaround and solid communication. Will be back if I have any other issues! read more

Howard is one of a kind. I was a damsel in distress recently late one Friday afternoon. He was in the middle of a repair, stopped what he was doing and help me with a very flat tire. He was awesome to take the time and his work was excellent. I would recommend him to anyone. Peggy read more

Howard's the man for all things VW. It can take a few weeks to make an appointment, but he's thorough, reliable, knowledgeable and efficient. read more

I've had my Audi serviced with wagen werks for years well past my warranty. Kept my mk1 TT running strong for over 150k miles until I traded it in for a new Audi. He has great prices and fantastic service. He will explain in detail and no surprises. No wonder he has been in business for so long. read more

I have several VW's and have taken them to the dealers and repair shops in my area for several years. I finally found Wagenwerx and now will go nowhere else. Knowledge, honest,reliable and very reasonable. HWH Blue Bell, Pa. read more

I came all the way from New Jersey to bring my Audi here and it was so worth it. We got prompt, experienced and thorough professional work at a reasonable cost with friendly service. Proprietor Howard Pitkow really knows his stuff! What more can you ask? read more

Big fan of this shop. I've had issues in the past with 3 different dealers in the area and have never had a problem here. I've been going here primarily for routine maintenance and 2 unrelated major items. 1 was a slow coolant leak and another was a known issue causing carbon build up in the intake at the approximate milage that my car had. After the big cleaning, this is like a totally different car. MPG's are back, power is restored, he had the car back to me ahead of schedule and was within the estimate I was given. I will continue to recommend this shop to anybody with a VAG car. read more

Really great service and reasonably priced. I intend to take my Passat there for oil changes to major repairs from here on in!!