PLEASE READ BEFORE YOU GO!!!! I really thought these guys were honest and good people but they are…read morelike every other corporate business. They over price and give you the run around. I had a tune up there cost me nearly $600 didn't change 1 coil!!! Months after I had them replace my water pump which cost me just under $500 they failed to put my timing belt on correctly and since I knew nothing about cars, they allowed me to leave their shop with a crazy ticking noise as if I had a Diesel engine and I made sure to bring it to their attention that's not a sound I ever heard prior to bring it in. They insisted that I take it to who did my oil change?!!! Days go by I'm on my way home from work and boom! Long story short I ended up having to get a new engine because they failed to pay attention to detail. Cost me $3,000.00!!!!! Joe (the mechanic) insisted he would never let me leave with an unsafe vehicle because he knew I had children. Thanks for nothing.

Lou is seriously awesome. I got my o2 sensor replaced for a reasonable price last month and he…read morereally came through for me today. Earlier this week, my vehicle was struck by a delivery van and declared a total loss by the insurance company. The initial valuation was low but I put a lot of work into my car this past year. I didn't keep any of my receipts but fortunately Lou does! He was able to make copies of all receipt documentation for the work that he did on my car so that I could show the insurance company. Awesome customer service!

Awesome, fast, thorough, well priced service. They showed me exactly what was wrong with my car…read morewithin ten minutes of me walking in, fixed it in under three hours, and charged exactly what they quoted. I'd recommend anyone with a car head here.

Well, thank goodness the old place is closed and I hope no one finds Ezra's new place…read more The story: So I wanted to sell my van and took it here for an inspection; pass or fail, I just wanted to see what to expect and be honest with a potential buyer. I figured the van was worth $1,600. Ezra said a friend would buy the van, and wanted to work on it there. I'm a trusting idiot so I said sure, but I'm not paying for any repairs. My mistake. Fast forward a couple months, lots of back and forth, meanwhile, my insurance has run out. The buyer has "disappeared" and Ezra wants to charge me $1,200 for work that "his friend" did. I go to confront him, he's not there, *his own mechanics told me that some of the work listed wasn't done*. They won't let me take the van, But get this: a few nights later, I'm out with my wife at the Iron Gate theater on 37th & Chestnut Street. We pull into a parking space, and lo and behold:*MY VAN IS PARKED IN FRONT OF US, ON THE STREET, ON A SATURDAY NIGHT AT 8:00 P.M., WITH NO INSURANCE* I take pictures and reluctantly go to the theater. I checked during intermission, Van is still there. At the end of the show, we wait. Around 10:00pm, one of Ezra's workers shows up; he was visiting his girlfriend. I make him call Ezra on his phone while I make a video of him and I talking to Ezra. Ezra refuses to discuss the matter. So I get the guy to drive my van to my house and I give him a ride home because I'm not a jerk. We end up just donating the van to NPR because I don't want to even see it again and I'm not going to pay for continued insurance and registration. Total loss and a waste of time. :-( A few weeks later I get a threatening letter from Ezra telling me that his lawyer will be in touch If I don't pay him $1,200. I wish. I would have liked to have wasted some of his money on having him hire a lawyer, but I ignored his letter and I never heard another word. Needless to say, avoid this scam artist like the plague. Let me say that I am a contractor, and I am on Yelp too. If you look me up, you will see that (at the time of this writing) I have over 70 (5-star) reviews. You can read about my transparency, honesty, and genuine desire to help people. I AM TRYING TO HELP YOU RIGHT NOW -So: AVOID THIS GUY LIKE A BAD CASE OF COVID 19.

Cannot say enough good things about this auto service. Christian's communication was fast and…read morehonest. Came to my house on a holiday afternoon to give me an estimate and then came out the next day on a Friday night to do work on my car in my driveway. I needed new brakes and he did it right in my driveway for 90 minutes at a very reasonable price. There was no attempt to upsell me or provide me with services that I didn't really need which I truly appreciated. I didn't have to take a day off from work and I could do things in my own house while he worked on my car. I will never use anybody else again! Thank you!

Auto repair shop that doesnt service a specific area. Quite confused how a mechanic doesnt service…read morea specific area when a car is being towed into your shop.

South Philadelphians, I'm here to let you know that I can't imagine ever taking my car anywhere…read moreelse. These guys are beyond trustworthy and I am beyond convinced that they would ever try and squeeze any extra money out of their clients. Jarred took care of me in the way someone looks out for a close friend- not feeling like a customer after getting all my brakes and rotors done here but more like a family member. Thanks again Jarred!

Today was my second visit to Urban Automotive. My first visit was about a year ago. We had great…read moreexperiences both times. We requested oil changes and overall car/road trip checks. Needed minor repairs the first time and the cost was affordable. The quality of work was great. The new owner, Mr. Bailey, is fantastic. Glad to have found Urban Automotive!

I have been having all of my car's maintenance and repair…read morework done at Honest Auto for many years. They have always delivered quality service at fair prices. Ed H. Richboro

Unfortunately a problem arose during a transmission replacement that included a transmission mount…read moreas part of the work. The transmission mount they used was a cheap knock-off mount and failed immediately. I drove around with the engine shifting around, shuddering, shaking and clunking for months trying to figure it out. Every time I brought it back to them they were evasive and said the mounts were fine or blamed it on something else. Finally, I got an oil change at a second mechanic and they found the issue and told me to go back to Honest Auto and have them fix it since it wasn't done correctly. Even with photographic evidence they were evasive and said that they can't do the work again because it is too much time and money lost for their business. Now I am stuck with a huge repair bill and potential damage to other parts of my car from the engine moving around for this long. The problem is with the part installed being defective and the work not being done correctly I wish they would have simply apologized and offered to fix the issue that was already paid for. I lost a lot of time and missed days at work driving my car in to mechanics and borrowing family members' cars to try and find this issue. I don't think it was the right or moral thing for them to do and it certainly was not honest. Now I have to go pay a massive amount of money at another mechanic for a job that I already paid for here. It was supposed to already have been done but was done improperly and they refuse to make it right. To do the right thing and install a good OEM mount and complete the repair correctly.

Nigro's made my first (and hopefully last) accident easy. Cheryl is a pro, calmed me down, made it…read moreeasy to deal with my insurance company, and kept my car safe until insurance came to pick it up. Sadly my car is totaled so I didn't get a chance to see Nigro's repair work, but I recommend them for walking me through this process.

If patience is a virtue, you'll reach sainthood waiting for your car here. They'll promise "a quick…read morefix," then hold your car hostage long enough for you to question your life choices -- and when you finally get it back, you'll notice the bumper now has its own independent spirit, bravely refusing to align with the rest of the car. What's truly impressive, though, is their pricing magic trick: somehow, the total ends up being about twice what you were told, and yet the quality manages to be half of what you expected. It's almost artistic how little pride they take in their work. If you enjoy paying premium rates for subpar craftsmanship and long naps in the waiting room, this is absolutely your place

I have an older Mustang and needed help with a transmission issue. I reached out and asked if they…read morecould work on my issue & they advised they would be able to assist. After bringing my vehicle in and performing a review, options were offered for what made the most significant & logical decision. They were helpful, honest (more about that) and easy to work with. As I explained, I own an older vehicle and I have made it a point to be familiar my car and with all data provided. They were above and beyond truthful on what needed to be done pointing out items I didn't know & again, later validated to be accurate. Wow! A shop which is trying to help people get their cars working again and charging a fair, reasonable rate? Please make a point to reach out to them if you desire to get your vehicle working properly. I quickly understood, they live and thrive by their reputation. Explains why this family owned business has been here for as long as they have.

Devon and Jay are incredibly welcoming, friendly, and very informative. I was nervous of having…read moretransmissions problems.. Devon took the time to look over things with me, drove my car, etc.. I left feeling like I was in good hands and know exactly where to go in the future.

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

This is my third visit to Ken's Automotive…read more I brought my car back to Ken's for an oil change and made a separate appointment for brakes. I was shocked by the price of an oil change (it was higher than Jiffy Lube and Midas) but the price for brakes was less than what I have paid in the past at other auto shops. I'm still in sticker shock of the oil change but the upside is that I'm a 5K mile change instead of a 3K mile change due to the limited driving (car is 11 years old with 93K miles). I have an appointment to replace my car brakes which barely based the annual inspection so at the time of this review, my car is with the shop awaiting for repairs.