My family has been going to Bill Mitchell's for 10+ years. My dad was a car guy and liked to do as…read moremuch as he could on his own, but with the new computerized systems and a lack of time on his hands, he started to lose "his touch" as he said. The fact that he was fine with taking our cars to Bill Mitchell's always stood out to me that he trusted them. They're upfront, honest, and great to work with. They won't nickel & dime you and if they can get you back on the road the same day they will. I've only ever had 2 instances where they had to keep my car longer than a day. They're also super about getting us in for small stuff. I recently had a "tire from hell" that was losing pressure all the time. Bill plugged it once, and when the plug started leaking, replugged it, and then a few weeks later pulled a nail and plugged it with no charge! He recommended I get a new tire as soon as I could, but wanted to get me the car back so I could get to work the next day. AWESOME service and really down to earth group of people.

Polite staff and a well run family shop. They never tell you that you need extra garbage fixed the…read moreway dealerships do and they get everything done in a timely manner. You will never get your arm twisted by them or break the bank going here, unlike so many dealerships me and my family have dealt with. I refuse to go anywhere but to Bill to service my vehicle!

I used Fitzgerald's in a pinch as I had a leaking hole in one of my tires. I didn't want to use a…read morefranchise place because I feel smaller local businesses take pride in and have more investment in their work. I made the right choice in going to Fitzgerald's. Assistant Manager CJ was friendly, professional, and made me feel comfortable leaving my vehicle there. They take the time to explain you different tire options, speed ratings, tread types etc. Not only did they not try to up sell me, but they told me about a near identical tire that was on sale and saved me a lot of money over just replacing with the same tires that I had. They also did not try to sell my any extra services, and just explained services they would be happy to do for me, but were not urgent. Overall its a good, local business you can trust and feel good about spending your money at.

Fitzgerald's service is Awesome. Fitzgerald's responded…read morequickly both by phone and in person. They Popped the bolt out of my tire and I was on my way.

I have taken my lil hot rod to Sal & Al multiple times and they have always treated me well and…read morecharged a fair price. I'm a return customer. The place looks like a dump, but they get the job done. Relax, it's old school auto repair.

Please I need help. My truck was damaged by the bad Wawa gas and I want to bring it to Tom Sawyer…read morefor repair. In order to be reimbursed by Wawa, Qualified technicians have an A8 certification from the Institute for Automotive Service Excellence. I called your shop and no one has ever heard of this. I'm hoping you can direct me as to whether your technicians have this certification, or just certain ones. I have heard great things about your shop and am hoping they are true!

I moved to the area about two years ago, and I needed to find a new mechanic. I called around to…read morefive different places looking to schedule an oil change. Since my first oil change over two years ago, I have brought my car to Ambler Tire for safety/emissions inspection, alignment work, and new tires. When I called Ambler Tire, the owner (Dave) answered and I requested an oil change. I gave him the year, make, and model of my car. He instantly said I would need the synthetic oil which is more expensive than standard oil. I said that's okay because I know my car manual recommends synthetic oil. When I called the other four places, they gave me a price for a standard oil change and didn't even ask for what type of car. I asked what if I need synthetic oil and they said it would be 2-3 times as much as the standard oil change. Based on those phone calls, I immediately decided on Ambler Tire which seemed to be the most knowledgeable, experienced, and actually cared about my car. After calling around to multiple shops, Ambler Tire is not the cheapest nor the most expensive. Their prices are right in the middle. I am okay paying a little more to know that my car is in good hands.

Dave went above and beyond to help us even though he really didn't have time. We 'd never stopped…read morein before. He's a person who wants to do his best for everyone. The other reviews from people who know him better confirm what was obvious from our first, brief encounter: he has a sincere work ethic, less and less common in today's world.

Excellent service, they're detail oriented and focused on doing repairs the right way, not just…read morealways recommending their highest profit option. They'll break down your options for a repair, so you can understand the pros and cons of each. I feel like they take care of my vehicles like they take care of their own. Seems like there's frequently a finishing touch that is unexpected. Last time my tires came back shiny, they washed the pollen off the car. Before that, they painted a replacement water pump to match the factory engine paint, because it looked out of place otherwise.

My go too mechanic for years now. They will even drop you off at work if you are local. Great…read morefamily business.

Very quick to schedule me in, very fair prices, and everyone I interacted with was pleasant and…read moreprofessional. Couch I sat on was good too. 10/10.

Brought my car in for new tires. Matt gave me great advice, was friendly, and did an amazing job at…read morea very reasonable price. Will definitely come back in the future.

I have been going to Lugi and Vincent for over 20 yrs they are the nicest and most reliable service…read morestation anywhere..., can't say enough what nice people and professitional people they all are !!! :) Thank you for years of reliable service ...., Diane

WARNING: DO NOT BRING YOUR VEHICLE TO THIS BUSINESS -- RUDE, UNPROFESSIONAL & POSSIBLY RACIST…read moreBEHAVIOR I am writing this review because no one -- and I mean no one -- should have to experience what my family went through at Five Points Gulf Service Center in Blue Bell, PA. This place is a disgrace to the automotive industry, and the owner, Luigi, should not be in business. I brought my son's car in for inspection stickers -- something simple. Luigi kept the car for TWO WEEKS and never did any work. No inspection. No repairs. Not even a phone call. Just silence, excuses, and complete disregard for our time. During that time, my son and I had to share my car -- all while he was preparing for his high school graduation. He had graduation rehearsals, a job to get to, and so did I. This caused real stress and hardship, but Luigi didn't care. He held the car hostage without explanation. When we called for updates, he was rude and nasty every single time. After two weeks of no progress, we went to the shop in person to get answers. What happened next was appalling. As soon as I entered the building -- calmly and respectfully -- Luigi came storming through the door, screaming at me in front of my teenage son. I hadn't even said a word. He yelled, "I'll call you when it's ready!" then shouted, "Take your paperwork and your car and GET OUT!" He was angry, aggressive, and hostile, acting as though I had no right to even be there. To make things worse, his wife was just as rude, cold, and completely unprofessional. Let me be clear: I am an African-American woman, and based on how I was treated -- with open hostility, no provocation, and no professionalism -- I strongly believe this was racially motivated. Luigi spoke to me with a level of disrespect and aggression that made me feel targeted, humiliated, and unsafe. My son watched it all unfold, and it was heartbreaking. Luigi originally quoted $250 for inspection stickers -- yet no service was performed. Just two weeks of delays, verbal abuse, and a total lack of accountability. Even though I feared for my life in that moment, one thing is certain: this will be the last time Luigi ever screams at a Black woman like that without being held accountable. He may have thought he could get away with it -- but not this time. If you are a woman, a person of color, or simply someone who expects to be treated with dignity and respect, then this is not the place for you. I will never go back. I will never recommend this business. And I will make sure everyone I know stays far away from Five Points Gulf Service Center in Blue Bell, PA. There are plenty of honest, respectful mechanics out there. Luigi is not one of them. This shop does not deserve your trust, your time, or your business.

Last week I was coming Home from Dairy Queen. One Mile from my House. I went 1/4 mile and my 2016…read moreChevy Silverado just Stopped. Engine revving, Stopped Dead. My Transmission was Dead! Next Morning I called Bucks County Auto Care. Their Tow Truck was in My Driveway in less than 15 mins. Bucks Cty. Auto Care Manager Ray called me when My Truck arrived & Said, Don't worry we'll get right on it & I'll call you back. In a couple of Hours he called me Back & Yes it was My Transmission. I went down & met with Ray & He had a Firm Game Plan, to get me a REMAN JASPER Transmission. They installed the New Transmission, & fixed a few other things that needed attention and got me MY Truck Back In Less than a week; "In Like New Condition." I couldn't be Happier with the Service and attention to Detail. What a Great Automotive Organization. Straight Forward, No Games. Great Honest Team helping to keep us all Moving. Bucks County Auto Care is also Disabled and Veteran Friendly. These are Great People to work with! Thank you Bucks Auto Care for Getting me Back on the Road like you Promised. Bill T./ Quakertown, PA 5/7/2026

1/5 **Disappointing…read moreexperience -- be very careful about diagnostic charges.** I brought my Lexus to Bucks County Auto Care after speaking with the shop about having them look at a coolant leak and check-engine light and provide an estimate. I dropped the vehicle off using their after-hours key drop, explaining the issues I was experiencing. The following day, I received a repair estimate of approximately $4,380. Given the substantial cost, I decided to seek a second opinion. That was when I was informed I owed $202.50 for diagnostic/pressure testing that had already been performed. My concern is that I was never informed in advance that there would be a diagnostic fee, never quoted a price for that testing, and never asked to authorize the charge before the work was performed. When I questioned the charge, I was told the testing was necessary and that I was already being given a break on the cost. Despite explaining that I had not agreed to the charge, the shop refused to waive it and told me my vehicle would not be released until I paid. I ultimately paid the $202.50 to retrieve my vehicle. I have no objection to paying for services that are clearly explained and authorized beforehand. What I object to is being presented with an unexpected charge after the work has already been performed, without having had the opportunity to approve or decline it. I believe customers deserve transparency about diagnostic fees before any work is performed. Unfortunately, based on my experience, I cannot recommend this shop and would not return.