I've had really great experiences over the last 4 years with wagamuffin. No complaints. They are professionals and take good care of my girl. read more

We used Wagamuffin for about a year. There were no alarming issues, but I would not recommend this service as there are better dog walkers in the area. After using Wagamuffin for a few months, we were prompted to find a different dog walker after two separate individuals in the neighborhood pulled me aside and voiced concern about how unhappy our puppy seemed during his walks. Both individuals felt conflicted sharing this information, but witnessed this on more than one occasion, and as fellow dog owners felt that they should at least let me know. I'm so glad that they did. Although the dog walkers through Wagamuffin showed up as scheduled, and adapted to any cancellations, they were not being kind to our dog during his walks - which explains why he would hide if we were home when the dog walker came. We found a dog walker in the area who was a better match for our puppy - someone that truly loved his dogs, treated them with more care, and exceeded our expectations of service. And, it was remarkable how at ease our dog became and how excited he was to see his new walkers. My advice would be, if you're in a crunch, Wagamuffin is okay. But, if you're looking for someone to really love your dog, look elsewhere. read more

I don't need regular services, but I was referred to Carla and Wagamuffin through some friends who use her walking services regularly. I needed a walker recently, and dropped the ball on timing. I completely forgot to book my walker till the week before. Because I don't use a walker normally, I was a little nervous about how my pup would be with someone new. He can be really shy sometimes. Carla and Susi were really understanding, and Susi came by before our first walk to meet with Mac (dog) and get to know him. She stayed around 30 min so that Mac could get used to her. She took Mac on several mid-day walks that week, and consistently texted me to let me know how the walk went and even sent me pics of Mac during the day. I last minute added a second dog for a few days b/c I was pup sitting, and this was no issue at all. The price point is also very reasonable given the area. $16 for a walk is about average for Dupont Circle, so I was totally fine with that. Plus they do online payments which means i don't have to worry about cash/checks. Overall, I really appreciated the patience and responsiveness of Carla and Susi. They made sure I was comfortable with them as walkers and Mac loved Susi once he got used to her. I'd definitely recommend Wagamuffin and will use them any time I need a walker. read more

Carla and her team at Wagamuffin are absolutely fantastic. They have been walking my pup since she was 10 weeks old and they are incredibly reliable, flexible, and very reasonably priced. They have never missed a walk and any time I have had a last minute scheduling change and need to either cancel or add a walk, Carla is exceptionally responsive and always takes care of me. They make everything easy and they are truly a pleasure to work with. I cannot recommend Wagamuffin enough. They are superb! read more

I just started using Wagamuffin and am impressed so far. My pup is difficult with new people but Wagamuffin made an extra effort to make him comfortable and it's been working out great. They obviously love dogs a great deal. They're very flexible with changing plans and schedules. Plus I feel like the price point is reasonable- it's not a bargain but it's fair given that they purchase insurance. The staff are very nice and I have several neighbors who use them as well. I would recommend Wagamuffin to anyone without hesitation. The one, and I mean one and only detractor that keeps me from giving them total stars is that they don't send regular invoices each month, it's basically whenever they get around to it, which can be somewhat of an inconvenience. read more

I can't rave enough about Carla and her team at Wag A Muffin! They have walked my dog since he was 8 weeks old. They are professional, reliable, and she does online billing which is very convenient. They have never missed a walk or been late. The dry the dog is it's raining, and generally love and care for him. read more

I can't say enough good things about Wagamuffin and my walkers, Ronald & Brian. They love my dog, Fletcher, so much. But that's not unique as I know they truly love every dog they care for. I was a pretty tough customer at first as I didn't know anyone at Wagamuffin (though they came very highly recommended). I asked lots of questions and was so nervous! Now, I consider Ronald a part of my family. Wagamuffin (and specifically Ronald & Brian) are the only non-family members with keys to my home; I trust them implicitly. They text or call me if they are worried about Fletcher if he is sick, are often on call for last-minute walks if I'm running late from work, and often keep Fletcher while I'm away on business travel or for the weekend. They are calm, caring, kind, dependable and very thoughtful. You can't choose a better company or people to look after and walk your dog. read more

We used Wagamuffin for daily walks with our two older dogs. The whole team at Wagamuffin is spectacular - they are always responsive, attentive, efficient, and always in close communication with clients via their app. Our dog walker, Michael, was truly fantastic - his daily funny updates described our dogs to a T, and the pictures he sent us of the dogs brightened up our day. Their team was always so kind and caring towards our dogs and concerned with their wellbeing. I couldn't recommend Wagamuffin's services more highly. read more

Why I haven't written a review earlier is on me. The Wagamuffin team has helped our family for about three years. I can't say enough about how much I love them. The women who run the team--Carla and Susi--are amazingly helpful. And the man that walks our dog--Morris--is such a great guy. Not only do they love my dog, but they take care of our cats (beyond what we ask of them) when they visit the house. On top of that, they are incredibly responsive and even go as far as texting us cute pictures of our dog out on a walk. I couldn't gush enough about how much I LOVE THEM. Morris is our dog's best friend/dog walker. (To be honest, I think she loves him more than me.) To be clear, she does not like many people. She typically growls at men and she is who many would call a "problem dog." He has broken through her walls and she loves him and he loves her. (I've seen it.) Anyway, I couldn't recommend Wagamuffin more. To be concise: I love them. Choose them. They are the best. You can't go wrong. read more

I absolutely LOVE wagamuffin! My dog is incredibly happy with his walks! Carla is fantastic. Our puppy has been walked by Ronald (who is a dog whisperer) and Ivan who is great! He shows me pictures (per my request) of our doggy on his walks. It's fantastic!! We are so happy with wagamuffin, they're great! read more

I have used Wagamuffin for over a year and the experience has been extremely frustrating. First, I will say that Ronald, the dog walker, is fabulous with my dog, especially with socializing her with other dogs. Carla and Susi are also very responsive and flexible with last minute requests. That said, there have been issues that I felt were managed poorly (heartfelt apologies only go so after the incidents start to add up). Additionally, they seemed quite forgetful when it came to communicating messages between me and the dog walker. It would've been nice if I could contact him directly. The most glaring incident was when I came home to find that my dog could barely walk and was limping along. I immediately took her to the vet and spent over $600 to find out what happened. I later found out from Wagamuffin that she had a incident on her walk and they FORGOT to tell me! The story of how my dog's injury occurred also did not make any sense (even the doctor said so). To their credit, they reimbursed all the expenses through their insurance. A minor, but still annoying issue, was that they broke several of my poop bag dispensers. Apparently, I learned later on they had trouble using them, but never asked me about them - they just kept breaking them! They also took my dog for a walk when I did not have a walk scheduled. Another recurring issue is that they consistently forgot to lock my door. The door locks automatically behind you so I never really understood what the problem was. This is also another example of when management forgot to relay my message to Ronald about the lock, which only further contributed to the issue. I asked to meet with Ronald in person to show him how to lock my door but this request was never honored. This issue was ultimately the straw the broke the camel's back. After complaining to them about this yet again last week, they decided to drop me as a client. I have used their services 3-5 times a week for over a year. Despite the frustrating issues that occurred over the past year, I had continued to work with Wagamuffin because it was in the best interest of my dog - she liked Ronald and I did not want to disrupt her routine. It kinda blows my mind that they would rather drop a high-frequency client rather than figure out how to fix some of these silly issues - like locking my door! Just something to think about when hiring a dog walker. If you are comfortable with some miscommunication and having your door unlocked all day long, then they will likely meet your needs. But if you are a stickler for locking your door and making sure messages get relayed to your dog walker, I suggest looking elsewhere. read more

We LOVE wagamuffin! The prices are competitive, the communication is awesome, and booking/cancelling walks is a breeze! Gaby, our walker, is so nice and great with our high maintenance pooch. Grateful we found such a great company since moving to the neighborhood. Highly recommended! read more

Wagamuffin is so wonderful. Carla and the whole crew are such caring professionals. We cannot sing their praises enough. All the dog walkers we've had have been very loving and attentive to our dog--- being sure to leave us notes if they notice things we should know about; making sure that the radio or TV is turned to a calming station (our pup has anxiety); and always going the extra step to make sure he has what he needs. Definitely a top-notch crew. read more

Wagamuffin has been taking care of my dog for several years now and I have never had a problem. This is in direct contrast with other services I've used previously where walkers were unreliable or irresponsible. My dog is a rescue and she needs to get to know you before she decides if it is OK to be friends. Wagamuffin staff were incredibly patient with her needs and fears; as a result, my dog really has grown to enjoy her walks. I travel for business and my dog has never been into the cageless boarding or kennel situation. Wagamuffin staff have pet-sit my dog in their homes, which has turned out to be much less stressful for my dog (and for me). My dog actually comes home from "vacation" very relaxed! Wagamuffin's prices are very reasonable for the services provided - they don't nickel and dime you for things like feeding or administering medications. If you need a reliable, trustworthy, flexible pet care service, then Wagamuffin is it! read more

I've used Wagamuffin for over a year for weekly walks for my dog, and I'm so grateful for the great service and their clear love of dogs. The walkers are extremely reliable and always leave a little note about the walk. On hot days they make sure my dog has water at home even though that's not a required part of the walk. Also, I often need to change around my schedule and they're always very accommodating. read more

We've had a great experience with Wagamuffin so far! Carla and her team have been walking our dog for over a year now. They've been totally reliable, always showing up within the time frame they say they will. And, critically, they've been extremely flexible with last minute scheduling changes, which we've been grateful for. They're easy to communicate with via email, and have always been friendly and helpful. read more

I have been using Wagamuffin for over a year and they have been amazing. Carla is super sweet and the walkers are extremely reliable. Only once in a year did they run late to walk my pup and they let me know as soon as they could. I went through a few walkers and had horrible experiences with skipped walks and walkers only taking my pup for a potty break instead of a walk. I have had zero issues with Wagamuffin. They are also super flexible, as my walker needs vary from day to day. I highly recommend this company and my pup Taco does too! read more

Wagamuffin has been walking my dog for 3 years. All of the walkers have been great and our current walker, Michael, is awesome. He is patient and gentle with my old lady dog who needs to take it slow, and he leaves great updates. The Wagamuffin team is very responsive and I appreciate the flexibility to add and cancel walks with relatively short notice. read more

I've been lucky enough to have Wagamuffin walk my dog for about a year now. I had a poor first experience with a dog-walker. I was concerned it was an issue with my dog and not the walker. I addressed the issue with Carla and she was great and didn't seem to have a bit of concern. I've never had a complaint about my dog from her or the dog walkers. They take the time to socialize the dogs, and make sure everyone is getting along. I get notes about how the walk was and how she did. Its comforting for you to know your dog is in really great hands. Its always so nice to come home to a puppy that has been clearly napping the day away after her walk! They're also very flexible, holidays, last-minute requests - they're always available. I highly recommend Carla and her team! read more

When we moved to this neighborhood we were sad to be moving out of our old dog walker's jurisdiction. Luckily for us, however, that dog walker turned out to be terrifically knowlegable about the DC dog walking scene and recommended that we call Wagamuffin. We've since used their service regularly for walking and occasionally for pet sitting and could not be happier. It is amazingly easy to schedule walks, the prices are completely reasonable and, best of all, our little furball has a great relationship with his walker. I honestly cannot imagine being happier with the company. read more

Wagamuffin's owners and walkers are amazing. My dogs are always well cared for, and the staff is responsive and flexible. I especially enjoy the updates, notes and photos from our walkers. read more

I've been so happy with the care Wagamuffin has provided for my dog over the last year. They are incredibly reliable and have very caring and gentle walkers. I've recommended them to several neighbors, and they've also been impressed with their services. They accommodate evening, weekend, and holiday walks as well as last minute changes to the schedule. I'm very sad to be moving out of their service area. read more

We have been using Wagamuffin with our new puppy and have had nothing but an amazing experience! First off, when I first contacted Wagamuffin, Susi was able to come by to meet Bagel and answer my questions THE SAME AFTERNOON! Susi, Carla, and Lizzy are always willing to help me to make last minute changes to the schedule and are always very responsive! Lizzy is amazing with the puppy and everyone else in the apartment that uses her and Jay only have great things to say! Lizzy has been great getting Bagel socialized when we aren't home and exposing him to new things like the sound of cars and going outside. THANK YOU LIZZY!! read more

Here is the email I sent them when my mom moved out of the area: "We have REALLY appreciated the great care you all have taken of my mom's dogs, and thereby of my mom too. It has been such a relief to have a reliable and wonderful dog walker. The difference between your service and my mom's old walker is astounding, and I genuinely cannot express my gratitude enough." I cannot recommend them enough. Great walkers, good communication, easy billing, RELIABLE (haven't cancelled on us once in a year of service!) read more

It is the first time that I have a dog walker, and Wagamuffin is awesome. I've using their services for about three months and I'm thinking of leaving my puppy with them when I go on vacation. Carla and Susi are so nice and flexible. Gaby, the walker, always leaves notes so I always know what my pup is up to. read more

We've been using Wagamuffin for our Great Dane puppy for several months and have been very happy. Carla and Susi have been very responsive the few times I have had last-minute changes or cancellations. They were flexible when my then 3-month-old pup needed a one-hour window for walking and a midday feeding. I completely trust Gaby, our dog-walker, in our house and like that she leaves notes and that I can leave notes for her. One time our pup got sick and made a huge mess, so I was really impressed when Susi not only called me right away but had already cleaned up the puppy and the mess by the time we spoke. I know my pup can be a rascal and it was hard for me to leave her at first, but I feel better knowing she is in good hands with Wagamuffin. read more

Awesome! They treat our dog as if she were their own. They also leave daily notes about the walk. Very easy to communicate with and good prices!! read more

I have been a client of Wagamuffin Pet Care for a little over a year now and the experience has been wonderful. Lucky for me it was the first dog walking company I heard about through word of mouth in my building after moving to the District. My dog Piper can be a bit of a goober sometimes but Carla, Ronald, and Evelyn have handled it all -- cleaning up after him when he's had an accident in the house, keeping him out longer when he hasn't gone #2 in the morning, returning later in the day to walk him when on their first attempt he's feeling ornery and barking, etc. Plus, they always remember to put his coat on when it's cold, never forget to leave the light on, and Carla will even call when Piper's not feeling well so I know what's going on. Wagamuffin Pet Care is a great, friendly company that is professional, flexible and will follow any instructions you leave for them. read more

We've been customers for over a year now. Our walker now is Ryan and he is great. Our puppy, Blackberry, loves him and he is respectful and always timely. He gives her a good amount of exercise. He even towels her off after rainy day walks! Their prices are also the lowest in our area. We could not be more pleased with the service we get from Wagamuffin. Thank you, Carla! read more

ahhhh... wagamuffin, how i love thee - let me count the ways. bryan walks my dog, ernie, & he is incredible with ernie. ronald recently had ernie for the weekend & my little guy came home happy & tired out. carla & susi, the ladies who run wagamuffin, are super responsive & helpful - the other week, my neighbour was doing construction & it was making ernie crazy. they got a hold of bryan who took ernie out within 5 minutes of me sending an email. i implicitly trust wagamuffin with my dog and my keys. responsive, responsible & wonderful. read more

Carla and her team are AWESOME!!! They have been incredibly flexible, responsible and caring to our puppy. Susi has even cleaned up some unfortunate puppy messes without complaint, administer medicine when puppy was sick, and gone above and beyond! If I ever have a change in schedule Carla works to accommodate it, and is able to 98% of the time. If you're in NW DC you should be using Wagamuffin! read more

Wagamuffin has been wonderful to my very shy and recently rescued jack russell terrier mix, Eleanor Roosevelt. Despite having a shaky start with a dog walker who was not the best match for Eleanor, Wagamuffin worked with me to find a great fit for Eleanor, Patrice. Patrice has been very patient with Eleanor and keeps me posted on how Eleanor is doing. I have traveled and had some schedule changes on short notice and they have been able to accommodate my requests. Happy I chose them. read more

We seriously do not understand how Wagemuffin manages to get positive reviews and stays in business. We used a dog walker for many years, who was like our pet's second mother. Sadly, she left DC and recommended Wagamuffin. The agreement with Wag's owner was that the dog's routine remained the same as it had been for many years. He went to play at a house with two other dogs. Wagamuffin owner, Carla, agreed to this arrangement. However, after many weeks, I found out from the neighbors that in fact that dog was never going to the designated house. Instead, Carla took it upon herself to take the dog elsewhere, without consulting us and all the while lying that he was being taken on his old routine. When I confronted, Carla, she informed me that she and her dog walker had decided on their own to take the dog to another place. I became suspicious when, several times when I happened to be at home, my dog ran from the walker and refused to go with him. Who would trust such an agency to take one's beloved pet to places unknown each day? Furthermore, who would want to give such an agency that cannot be trusted access to their house each day? It is obvious that Wagamuffin thought it was more profitable for the walker to take the dog where they chose, despite our agreement. I have a small dog and never want him walked with large dogs. How do I know where he is being walked every day and with whom? This is complete evidence of false business practices. I do not think anyone should trust Wagamuffin with their pet or allow them access to one's house. read more