I am absolutely a CRAZY dog mom... I have got 2 amazing dogs 1 of which is a puppy and now that…read moreI've found this neighborhood spot I'll never really need to go to a chain pet store again.... if you want a little insight I am very much a small business lover but I have incredibly HIGH standards, some of which are bordering impossible to comply with. So when it comes to my babies I do not accept anything overly processed or products that have copious amounts of ingredients in them as well as many other checks that must be met. This store takes away the fear and hassle of looking at every single label and worrying about the quality of my items. This small store is packed from wall to wall with local, organic, and simple treats that sounds good enough for a person to eat not to mention the fact the owner has packed her store full of items that any dog lover needs! Such as tough toys that are also made from simple materials and an enormous selection of harnesses, leashes, beds, etc that are made from recycled material or plant based (hemp). If you haven't checked this store out you really should because the amount of love and care put into it just radiates and not only makes you feel great about shopping small business but also allowing you to bring your dog nurturing to a whole new level.

Heidi the pet groomer at the West Chester location was fabulous! My dog is 14 years old and she has…read moreNEVER had such a meticulously grooming. She listened to my needs and took her time, my dog is older and anxious, but left the store calm and happy !! WILL be returning! Thank you, Heidi .

Great employees, always have what I want in stock and curbside pick up is so convenient.read more

It's taken me a while to write this because I found it very upsetting. We took my Pom/Poodle Mix in…read moreto be groomed at this location for the second time about a month ago. I settled on a 7 blade because he needed to be groomed and shaving was their immediate, only option given, and the 7 length they showed wasn't that short. When I came back, he was shaven down much shorter. He was not matted prior, and we verified this with the groomer before we left to ensure they wouldn't do anything I didn't want. He has a double coat and shouldn't have been shaved with what was, at least, a 2 or 3 blade. It was much, much shorter than I agreed to, you could see his pink skin through his fur. It made him very uncomfortable and cold. The shave and the few areas that were actually cut were very choppy. His ears were longer, as I asked for, but only one was actually v-shaped - the other was cut straight across and forgotten about. They didn't shave around the muzzle as I asked them to, but they charged an extra ten for it anyway. ??? He came back looking like a civil war general around the muzzle. Overall, it looked very rushed, which was really disappointing because he was there for 4 hours because we agreed to give them more time since they were running behind. They indicated no behavioral problems, only that he didn't really like his feet messed with (which we spoke with the groomer about beforehand, as he once had his paw pad shaved off by a groomer at another grooming facility). The staff has always been nice, but seemingly unskilled in his fur type, or perhaps uncomfortable with poodle mixes. It's seemingly very hard to find one who won't just shave them down, regardless if they actually have mats or not.

My granddaughter has been wanting roly-poly enclosure for over four months. We went to this Petco…read moreto get her everything she needed when she got home. She was shaking from excitement. She set up the tank and poured in the roly-poly. They were supposed to be five, but there was only one and the one that there was was dead. Her face dropped in tear started pouring. Out of the stores I've been to in my whole life this has been one of my worst experiences I have ever had.

They do a wonderful job caring for my dog when I go in (which is often because he's old). They…read morerefer to notes, the vets will call me back when I have questions about his meds or a diagnosis. They're great

My dog is on a special diet, I can only get the food through the vet. I was three weeks late to…read moreschedule his annual preventative care appointment so they stopped my latest order for his food (little tricky don't you think?). Without this food my dog will get very sick as he cannot deal with ANY other food. So I called to make an appointment and the vet assured me the food would be shipped right away. Guess what? It wasn't. I hope my new vet that I just called keeps their promises and is a little cheaper. West Chester Animal Hospital: would NOT recommend.

When your cats miss the pet sitter, you know they were in good hands! Joanne took care of our boys…read morelike her own. We loved the daily updates and photos. I wholeheartedly recommend Joanne and Splooters!! Donna

The pet sitting that Splooter's provided to me while I went out of town on business was…read moreexceptional. Joanne took care of my 4 year old boxer Titan for one week. I have a security app on my home which identified that she arrived every day as promised and spent the agreed-upon amount of time with my pet. I also felt that the reservation and communication process went very well!

Ally did such an amazing job caring for my mother's cat. By making the grooming session at her home…read moreit was even better since my mother is home bound. Ally was patient, kind, and gave special attention to making sure both of them had a wonderful experience. Absolutely recommend!

Ally does a great job grooming our cat Piper! So convenient having her come to the house, she's…read morequick yet efficient, friendly and courteous. Don't hesitate to book Ally

Chris is what you want for your dogs, its the sane amount of love and care you would give - great…read morephotos texted every time is a such a great extra touch!

Chris is fantastic! My pups are so important to me so to find the right person to take care of them…read moreis top priority. Chris has been exceptional with his communication in sharing the well being of the pups during each visit. I enjoy the pics he sends of the pups, they always look comfortable and happy when smiling for the camera. Chris has even went out of his way to accommodate additional visits that were unplanned. If you are looking for a person to take just as good of care for your furry friend(s) as you do, Chris is the best fit for you!

Excellent vet-highly competent, compassionate, dedicated. Our family has depended on Dr…read more D'Grigorio to care for our dogs for many years now, and he has never let us down.

I took my pet here and got no answers. Looked at her for five minutes, brought her out, said I'm…read moresorry, and then immediately asked for the $65 payment with no remorse. I feel like I was just scammed for $65. I don't recommend, try another exotic pet vet like Radnor.