Food was great! Valentine's Day dinner was so fun! Staff was very friendly and attentive. read more

Waffle House - Such a nice staff & fun environment for Valentine's Day dinner. Food was great! - Breakfast & Brunch Near Me - Riverdale, Georgia

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Went for Valentine's dinner. The staff was SO friendly and the vibe was amazing. They went all out to make this a memorable experience. Food was the usual, reliable WH deliciousness and dinner was so fun! read more

Everything was amazing for valentine's day. Staff was amazing and fun!!! Highly recommend this location

Restaurant hours are listed as opening at 6am. It is 6:30 am and the ladies working have yet to begin service. Instead they are slowly walking around cleaning and talking. They seem unbothered by the fact that they have customers waiting and could care less if we leave. They will not be rushed or pressed to adhere to the posted business hours. I just lost the opportunity to have breakfast this morning my way to work because I made the poor decision of stopping at this location. I won't do it again... and you should either... if you have somewhere to be. Disappointed and hungry customer. read more

No stars!!! On the last three occasions that I've visited in the last couple of months (from Jan 2021 thru current), I was unable to place an order.... Verbally told no, w/o explanation. I had to ask questions/ inquire further on my own to get info about why. Today, I've arrived early at 3:15 am to place an order. The last two times, I arrived at 3:45 am/ 4:00 am. They said, They were not taking anymore orders. It's a shift change issue, apparently. This time, the little heifer with the hoodie on/ pulled over her head (very unprofessional) , had a little attitude with me. I asked when I could come back bc I'm already here and came early today on purpose . They all replied in about an hour. As a paying customer, about an hour is too broad. Your shift change should not affect business. Then, they took the order of the guy in front of me bc he paid one of them an extra $20 off the books. So I was refused, even though we showed up at the same time. The guy told me he paid extra when I asked why they took his order and not mine. I'm Livid bc their making up their own rules whenever it suits their needs. Then they have the audacity to accept extra money for a service they should already be providing. Rudeness is not acceptable. Under the table Bribery is heinous!!! Update, it's 3:54 am and this chick is outside play fighting in the parking lot with some guy. Then, she goes back in with no ... I guess u have time for things like that when u ain't doing sh*t to begin with. It's not like ur taking orders or cooking! Nope, just chillin'! It's not about the food, it's about the rudeness and lack of professionalism. Uggggggh! read more

Waffle House - the view from inside of a car - Breakfast & Brunch Near Me - Riverdale, Georgia

Worst customer service EVER!!! My food was burnt. When I showed the manager she had the worst attitude. First she tried to deny the food was burnt. Then she said whoever heated it up the chili did it wrong and it would take 45 min on some more chili. The steak was burnt!Then she goes on to say that I don't have to pay for, go up the street to another Waffle House. Just rude, rude, rude!!! And she did this in front of her staff and other customers. Absolutely ridiculous and embarrassing!!! read more

Waffle House - Loaded steak BURNT bowl - Breakfast & Brunch Near Me - Riverdale, Georgia

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Just horrible service. It 700am in the morning only one person in here. And it took 25 mins to take my order. Employees mad they got off at 7. Other Employees didn't show. Just a shit show on a Sunday morning. read more

Really good food. Great service. It was fun to watch the interaction of the staff with returning customers and each other. The grilled chicken is amazing and the waffles are really good. read more

Waffle House - Grilled chicken and waffle - Breakfast & Brunch Near Me - Riverdale, Georgia

Food was good and fast and my kids had a blast . The lady gave me extra plates and did her best to make enough room on the table as she could . Thanks so much will be returning read more

Waffle House - Breakfast & Brunch Near Me - Riverdale, Georgia

Poor service. Food not really good. This place seems to always mess up orders and food is a toss up, never know if food will be cooked properly/ seasoned properly. The people who work here talk and act as if like they are home, or outside somewhere other than a business where customers can hear everything they saw and see how they act. Employees screaming at each other, loud, cursing, having very personal conversations amongst each other, very "extra" an this place isn't even busy. Not a Waffle House Location I would recommend to anyone. read more

Maybe 3:45 AM was too damn early to order food for the cook at this joint???? Not sure because I've come a couple of other times during the day and evening. Let's just say, I'm not a fan at this point. My grits were not thick enough, my dry toast keeps having butter added to it and my waffles were cooked to dark. One waitress tried to make me take water with my meal, even though I told her I don't eat and drink at the same time. And my "Lightly Cooked" Hashbrown's please has come out "Well Cooked" each time. And this has happened three times in less than 2 months. My BF's order is always "OK" though. As he doesn't have any alterations to his order. read more

Waffle House - Breakfast & Brunch Near Me - Riverdale, Georgia

This place has HORRIBLE service. This is the second time I have come to this location and not been served. Both times I have seen multiple people come in after me and their order was taken while I was still waiting to place my order. The second time, I was with my kids and waited 30 minutes to have my order take before I decided to just leave. read more

The waiter was decent. The cook messed up my entire order and after i sent it back twice she couldn't still get it together. If she took out her headphone and actually listened to the waiter about what i wanted she wouldn't have messed up period. I will not be returning. read more

This was a horrible experience! We waited nearly an hour for our food- which came out wrong. The staff were standing around and yelling at each other. Multiple people came in after us and left before us. The restaurant was filthy and dirty. Doesn't look like they clean ever. Despite this place is popular or not the service is unacceptable. read more

This location is pretty mediocre. I ordered the All Star Special with grits, sausage, an over easy egg, with wheat toast. The toast wasn't really toasted so pretty much I was served wheat bread. The waffle was the usual...perfect! The wait wasn't long at all maybe because I was the only patron there at the time. Normal Waffle House experience! read more

the place was a mess, the workers talked and was playing around on the job and worst of all my order was not complete. i will not be going back there! read more

Terrible shift after 12 midnight ... they need assistance this is ridiculous 30 minutes to take a order is unacceptable they need a a whole new crew read more

I have worked for Waffle House for over 10 years. When I say this place is disgusting and so unprofessional. I usually wouldn't eat at any Waffle House on this side of town unless I know the people working there. When we walked in every table was dirty and no greeting. There was 8 employees in there read more

I hate to say this but I love breakfast but I will never come back to this waffle house! I have tried it multiple times and every time is bad!! If I go in the day I'm being told there changing shifts and won't be able to serve for another 15min. They have to clean the grill. I tried calling every time and the phone is NEVER answered. I have been there like 10 times hoping for a better outcome. Smh Also when you come in to order to go they act like they don't wanna serve you. This waffle house just really sucks. I'm sorry but I will not eat there ever again! I mean this! read more

The place has went down terribly. We used to be regulars but lately the food is cooked wrong and they get an attitude when you want your food fixed correctly. If the manager, is the one in charge of cooking then she needs to do a better job on listening to her staff and not fixing the food as she sees fit. Then she was yelling at a new employee while the head waitress was flirting with customers and taking other customers order since I guess she thinks she has priority. I only gave 1 star because 0 stars was not available. Hopefully they will get it together. read more

Need more workers and experience. Bad service They have lazy workers that can't do pecan waffle right . They haven

They never answer the phone. On 12/3/16 I had to go in and place an order, and it was literally 8 employees standing around. And one was eating. They looked stupid and made me angry bc I had been calling over 10 min. There was only 1 customer inside. 10 days later and they still not answering phone. read more

The worst customer service ever!! My first time going to this Waffle House and I will never go back. I wanted to place an order to go and no one helped me. Plenty of workers saw me waiting and no one said anything....just looked! Finally I had to ask someone to take my order. And everybody there had an attitude. Then when my order came they were out of condiments. This is Waffle House...how are you going to be out of butter and syrup?!?! There's no way I would ever go back there again or recommend anybody to go there!! read more

I LOVE Waffle House! But this was a very negative experience. It was 5:00 in the afternoon and I had just flown in from Africa where I was producing a humanitarian documentary in Kenya. After 17 hours of flying, had a horrible headache. My brother and I went in and we were the only ones in the restaurant. The music was SO LOUD I thought I was at a rock concert.When we asked the server if she could please turn it down a little she said she could not, but asked us to change seats to the other side of the restaurant where she said there was no speaker...but there was and the the music was even louder. For some reason, she brought us our silverware in a glass of boiling water? The very loud singing and the yelling from the other servers was EXTREMELY loud including very loud screaming from the back. The rattling of pans combined with two of the servers gossiping with anecdotes about bad managment there made the experience unbearable. Our waitress seemed very embarrassed. The food was OK, but hard to enjoy. Not sure why our coffee was brought to us in to go cups instead of the porcelain mugs. I hope they can receive better training. read more